---
description: Learn how ChatHQ can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: ChatHQ Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [ChatHQ](/software/2077962/chathq)

# ChatHQ

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> ChatHQ is a customer engagement software designed to generate more leads, increase sales revenue, simplify customer support, and accelerate product adoption for digital marketing agencies. It offers dynamic engagement tools, advanced live chat, AI-powered knowledge bases, and comprehensive analytics.
> 
> Verdict: Rated **5.0/5** by 8 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ChatHQ

 Advanced live chat feature allows managing sales and support live chat to improve customer experience.
 Knowledge base builder enables creating robust self-service support libraries to educate customers.
 Integration with HighLevel CRM streamlines lead generation, sales, and support processes.
 Engagement widgets boost conversions on websites and sales funnels through personalized interactions.
 User tracking and analytics provide actionable insights to optimize engagement strategies for growth.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 8 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ChatHQ

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Copilot
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Autoresponders
- Calendar Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Contact Management
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management
- File Sharing
- Geotargeting
- Interaction Tracking
- Knowledge Base Management
- Live Chat
- Mobile Access

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software)
- [Team Communication Software](https://www.getapp.co.nz/directory/1257/team-communication/software)
- [Live Chat Software](https://www.getapp.co.nz/directory/561/live-chat/software)

## Alternatives

1. [Zoho Desk](https://www.getapp.co.nz/software/10036/zoho-desk) — 4.5/5 (2211 reviews)
2. [WhatsApp](https://www.getapp.co.nz/software/2035411/whatsapp) — 4.7/5 (16296 reviews)
3. [Slack](https://www.getapp.co.nz/software/91563/slack) — 4.7/5 (24046 reviews)
4. [Bitrix24](https://www.getapp.co.nz/software/90602/bitrix24) — 4.2/5 (984 reviews)
5. [Front](https://www.getapp.co.nz/software/102177/front) — 4.5/5 (286 reviews)

## Reviews

### "Seamless Communication Boost" — 5.0/5

> **Adriano** | *31 August 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: ChatHQ has revolutionized our customer support game. The AI-powered responses are remarkably accurate and swift, ensuring our customers get the help they need in no time. Our team's efficiency has soared, making us more productive than ever before. Kudos to ChatHQ for enhancing our customer experience\!
> 
> **Cons**: While ChatHQ's AI is impressive out of the box, customizing it to perfectly match our brand voice and nuanced queries required a bit of a learning curve. The platform's customization options are robust but could use a more intuitive interface. Once mastered, though, the results are worth it.

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### "Great Customer Service" — 5.0/5

> **Marco** | *1 December 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Excellent addition for my business and for my Clients addition to my location businesses.Highly Recommend especially if your looking for more Customer Engagement for your Agency. Great Customer Service.
> 
> **Cons**: There is really not much that I least like about Chad HQ it's Awesome

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### "CHat HQ Extensions" — 5.0/5

> **Abraham** | *8 September 2022* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: I use the Chat HQ Extensions for GHL and the guided tour is great.

The help docs are great too...
> 
> **Cons**: Cannot customize anything.

The guided tour would be nice to customize and the help docs would be nice if we can add articles

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### "Highly Recommend ChatHQ" — 5.0/5

> **Charles** | *3 October 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I absolutely love ChatHQ\! It's the best chat client I've ever used. The interface is sleek and modern, and it's very easy to use. The chat rooms are always buzzing with activity, and the admins are always on top of things. I've never had a problem with ChatHQ, and I highly recommend it to everyone. Thanks for creating such an amazing chat client\!
> 
> **Cons**: nothing that I can think of. Software is great and support is great

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### "100% No Brainer" — 5.0/5

> **Will** | *7 September 2021* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: ChatHQ is a great solution that helps my business communicate with my customers more seamlessly and without issue. The security was big for me. 

With the type of customers and clients I work with, security is a big concern for them day-to-day.

If you're on the fence about moving from a competitor(like Slack), don't hesitate. 

Thank me later.
> 
> **Cons**: I came on early development when integrations were just coming out, but now they're here\! Great experience.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2077962/chathq)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/chathq/> |
| en-AE | <https://www.getapp.ae/software/2077962/chathq> |
| en-AU | <https://www.getapp.com.au/software/2077962/chathq> |
| en-CA | <https://www.getapp.ca/software/2077962/chathq> |
| en-GB | <https://www.getapp.co.uk/software/2077962/chathq> |
| en-IE | <https://www.getapp.ie/software/2077962/chathq> |
| en-NZ | <https://www.getapp.co.nz/software/2077962/chathq> |
| en-SG | <https://www.getapp.sg/software/2077962/chathq> |
| en-ZA | <https://www.getapp.za.com/software/2077962/chathq> |

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