--- description: Learn how Sterling Order Management can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Sterling Order Management Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Order Management Software](/directory/594/order-management/software) > [Sterling Order Management](/software/2077946/sterling-order-management) # Sterling Order Management Canonical: https://www.getapp.co.nz/software/2077946/sterling-order-management Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/2077946/sterling-order-management?page=2) > IBM Sterling Order Management System (OMS) is a robust solution designed to optimize order management and fulfillment processes. It provides real-time inventory visibility, advanced analytics, and seamless integration with existing systems, ensuring accurate order processing and timely deliveries. > > Verdict: Rated **4.7/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Sterling Order Management IBM Sterling Order Management System (OMS) offers a multitude of benefits designed to enhance operational efficiency, improve customer satisfaction, and drive business growth. Key benefits include: • Enhanced Order Accuracy: Sterling OMS ensures high order accuracy by automating order capture and processing, reducing manual errors, and providing real-time inventory visibility. Accurate order fulfillment translates to fewer returns and increased customer trust. • Improved Inventory Management: The system offers comprehensive inventory management capabilities, enabling businesses to maintain optimal stock levels. Real-time inventory visibility across all locations ensures that businesses can meet customer demand without overstocking or stockouts, leading to cost savings. • Optimized Fulfillment Processes: Sterling OMS supports various fulfillment models, such as ship-from-store, drop shipping, and in-store pickup. It selects the most efficient fulfillment method based on factors like inventory location and shipping costs, optimizing the entire process to ensure timely and cost-effective deliveries. • Increased Customer Satisfaction: By providing accurate order promising and flexible delivery options, Sterling OMS enhances the customer experience. Customers receive their orders on time and can choose delivery methods that suit their preferences, such as same-day delivery or in-store pickup. • Scalability and Flexibility: Built on a scalable architecture, Sterling OMS grows with your business. It supports customization to meet specific business requirements and integrates seamlessly with existing systems, such as ERP, CRM, and WMS, ensuring smooth operations as your business evolves. • Data-Driven Decision Making: Advanced analytics and reporting tools provide valuable insights into order trends, inventory levels, and fulfillment performance. These insights enable businesses to make informed decisions, optimize processes, and identify opportunities for improvement. • Cost Reduction: By streamlining order management and fulfillment processes, Sterling OMS helps reduce operational costs. Efficient inventory management and optimized fulfillment methods minimize waste and lower shipping expenses, contributing to overall cost savings. • Enhanced Operational Efficiency: Automation of routine tasks and integration with other business systems improve operational efficiency. Employees can focus on higher-value activities, driving productivity and business growth. • Compliance and Security: Sterling OMS adheres to industry standards and regulatory requirements, ensuring data security and compliance. Robust security measures protect sensitive information, maintaining the integrity of your operations. • Seamless Integration: The system's ability to integrate with various business applications ensures that all aspects of order management and fulfillment are interconnected. This integration fosters a cohesive ecosystem that supports seamless operations and enhances overall business performance. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: IBM ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Contact IBM for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Austria, Belgium, Bolivia, Brazil, Bulgaria, Canada, Chile, China, Colombia, Czechia, Denmark, Ecuador, Estonia, Falkland Islands, Finland, France, French Guiana, Germany and 27 more ## Features - Activity Dashboard - Alerts/Notifications - Customer Management - Delivery Management - Forecasting - Inventory Management - Multi-Channel Management - Order Fulfillment - Order Management - Order Processing - Order Routing - Order Tracking - Quotes/Estimates - Real-Time Data - Recurring Orders - Reporting/Analytics - Returns Management - Shipping Management - Workflow Management - eCommerce Management ## Support Options - Chat ## Category - [Order Management Software](https://www.getapp.co.nz/directory/594/order-management/software) ## Related Categories - [Order Management Software](https://www.getapp.co.nz/directory/594/order-management/software) - [Order Fulfillment Software](https://www.getapp.co.nz/directory/3251/order-fulfillment/software) ## Alternatives 1. [Fishbowl](https://www.getapp.co.nz/software/101989/fishbowl) — 4.2/5 (1087 reviews) 2. [NetSuite](https://www.getapp.co.nz/software/9137/netsuite) — 4.2/5 (2003 reviews) 3. [Odoo](https://www.getapp.co.nz/software/102445/odoo) — 4.2/5 (1294 reviews) 4. [Cin7 Core](https://www.getapp.co.nz/software/91616/cin7-core) — 4.3/5 (732 reviews) 5. [ShipStation](https://www.getapp.co.nz/software/90689/shipstation) — 4.6/5 (953 reviews) ## Reviews ### "Sterling Order Management for all Supply Chain Requirement" — 5.0/5 > **Pradeep** | *25 September 2023* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: Sterling order management application is very helpful to trace the complete order to cash cycle. Reporting for daily number of orders can be achieved and inventory reports for customer's vendors can be created for order forecasting and this is also helpful to manage the material master data, warehouse management. > > **Cons**: When it comes to cost I found Sterling order management system is more costly with respect to its peer level order management system applications. > > Load balancing feature of Sterling order management is very helpful . It was very effective application for organization's business critical requirement like inventory reporting, order forecasting , revenue forecasting and helpful complete order to cash cycle in effectively lesser time. ----- ### "Great tool\!" — 5.0/5 > **Ricky** | *6 September 2018* | Writing & Editing | Recommendation rating: 7.0/10 > > **Pros**: I liked the ease of use of this software. It’s very user friendly\! > > **Cons**: There are often glitches that occur preventing order processing from completing, but with any software comes the risk of unexpected glitches. ----- ### "Great order management tool" — 4.0/5 > **Jaime** | *10 May 2018* | Transportation/Trucking/Railroad | Recommendation rating: 5.0/10 > > **Pros**: This is a great way to create and track orders in a large company - it's all in one place it even allows you to check availability of goods before they are ordered and it follows all the way through to invoicing and payment - all your ordering needs in one place > > **Cons**: There are no real cons with this product it covers all of the needs associated with ordering and obtaining goods/inventory > > All ordering needs in 1 simple tool ----- ### "Sterline Order Management Review" — 5.0/5 > **Richard** | *19 June 2020* | Individual & Family Services | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about this software was the reasonable pricing. Very affordable. > > **Cons**: What I like least about this software was how limited the program is with creating custom reports. ----- ### "IBM Sterling" — 5.0/5 > **Johnson** | *29 November 2016* > > IBM® Sterling Order Management provides order orchestration through a centralized inventory, order promising and fulfillment hub to support omni-channel fulfillment. It helps enterprises increase fill rates and inventory turns, reduce markdowns, improve customer loyalty and increase share of wallet. The Sterling Order Management system enables you to make better decisions about how to promise and fulfill customer orders, resulting in improved profitability and customer satisfaction. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/2077946/sterling-order-management?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2077946/sterling-order-management) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data