---
description: Learn how Ankota can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Ankota Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Home Care Software](/directory/717/home-care/software) > [Ankota](/software/2077902/ankota)

# Ankota

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> Ankota is a cloud-based home care management platform unifying scheduling, GPS-verified EVV, care plans, Medicaid and private-pay billing, and payroll. Built for non-medical, I/DD, LTSS, adult day, and FMS agencies. HIPAA-compliant with public API, EVV aggregator integrations, and 50-state coverage.
> 
> Verdict: Rated **4.1/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Ankota

1\. One system instead of five:
Replace the patchwork of scheduling tools, EVV apps, billing software, payroll exports, and spreadsheets with a single platform. Data flows from visit verification straight through to billing and payroll without re-keying - eliminating the reconciliation work that consumes administrator hours every week.

2. EVV that reduces claim denials:
GPS-verified clock-in/out paired with AI-assisted visit review catches exceptions before claims go out. Mismatched locations, duration outliers, and missed tasks are flagged automatically, so billers approve by exception instead of reviewing every visit. The result: cleaner claims, fewer takebacks, and faster reimbursement cycles.

3. Scheduling that respects real-world complexity:
Drag-and-drop scheduling with conflict detection, caregiver-client matching, and geographic routing handles the actual mess of home care operations -last-minute callouts, recurring schedules, multi-client caregivers, and overlapping service codes. Open-shift broadcasting fills gaps faster by pushing available shifts directly to qualified caregivers' phones.

4. A caregiver app caregivers will actually use:
Multi-language support, offline mode, and a clean mobile interface mean adoption isn't a fight. Caregivers see their schedules, care plans, tasks, and open shifts in one place - reducing call volume to schedulers and improving visit compliance.

5. Billing built for multi-payer reality:
Medicaid, managed care, VA, LTC insurance, and private pay each have their own rules. Ankota's payer-specific billing engine handles 837/835 EDI, electronic remittance posting, and clean-claim generation across all of them - so agencies running multiple service lines don't need separate billing workflows for each.

6. Payroll without the double entry:
Approved visits feed directly into payroll calculations, including overtime, travel time, mileage, and differential pay. Exports drop into common payroll processors. What used to be a multi-day reconciliation becomes a review-and-export workflow.

7. Family communication that reduces inbound calls:
The family portal gives loved ones visibility into visits, care notes, and shared calendars - answering the "did the caregiver show up?" and "what happened today?" questions before they become phone calls to your coordinators.

8. Built for every service line you run:
Non-medical home care, I/DD, LTSS, adult day programs, and self-direction FMS all work in the same platform. Agencies expanding into new service lines don't need to onboard a new system - they configure the one they already use.

9. Compliance that doesn't require a compliance team:
HIPAA-compliant infrastructure, role-based access, MFA, full audit logging, and EVV aggregator integrations across all 50 states are built in. State audit prep becomes a reporting task, not a fire drill.

10. Implementation that gets you live, not stuck:
Dedicated implementation specialists handle data migration, payer setup, workflow configuration, and live training - so the platform reflects how your agency actually operates from day one. Ongoing customer success contacts mean you're not starting over with a new rep every time you call.

11. Proven at scale:
10,000+ agencies, 164M+ verified visits, and 710,000+ individuals served means the platform has been battle-tested across nearly every state regulatory environment, payer mix, and service model in the country. New edge cases are rare - and when they come up, the team has likely seen them before.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 7 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ankota
- **Location**: Boston, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$300.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Starting at $300/month, or $15 per active client per month - whichever is greater.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Copilot
- API
- Activity Dashboard
- Appointment Management
- Assessment Management
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Charting
- Chat/Messaging
- Claims Management
- Client Management
- Client Portal
- Clock In/Out
- Communication Management
- Compliance Management
- Customisable Forms
- Customisable Reports
- Document Management
- EMR/EHR

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Home Care Software](https://www.getapp.co.nz/directory/717/home-care/software)

## Alternatives

1. [GEOH](https://www.getapp.co.nz/software/2080153/geoh) — 4.9/5 (154 reviews)
2. [eRSP](https://www.getapp.co.nz/software/2067747/ersp) — 4.2/5 (99 reviews)
3. [AxisCare](https://www.getapp.co.nz/software/104545/axiscare-software) — 4.6/5 (729 reviews)
4. [CareSmartz360](https://www.getapp.co.nz/software/141759/caresmartz360) — 4.8/5 (182 reviews)
5. [ShiftCare](https://www.getapp.co.nz/software/2050072/shiftcare) — 4.6/5 (145 reviews)

## Reviews

### "A truly unique software solution to  scheduling and attendance for any Home Care company" — 4.0/5

> **Clelland** | *25 November 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Customizable
Support: Minutes. Not hours or days to get a response and resolution.
Innovative: If they don't have the programming you need. They'll probably build it.
> 
> **Cons**: Still has some improvements needed. They are working diligently on them. Rome wasn't built in a day.
> 
> Super amazingly patient with me and my company.

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### "Ankota  Review" — 4.0/5

> **Trey** | *29 November 2019* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The customization the system allows. Ankota can literally tailor to your needs. They work with you continuously to get exactly what you want out of the system.
> 
> **Cons**: Along with the customization of this system, it may take a little longer than usual for implementation and to get all the kinks worked out.
> 
> My overall experience is really good. They really work with you to meet your needs. We are fully compliant (and then some) with our state EVV regulations.

-----

### "Ankota calendar" — 3.0/5

> **Julie** | *30 March 2017* | Hospital & Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: Easy step by step entry and selection of dates and times. You can spot duplicates easily, for they are in RED. Mileage feature is in RED. 
You can hover over to see information. Location to location feature seems to be working.
> 
> **Cons**: When certain features change without notice. 
The colors on the calendar slots changed. (availability/working) now contain start and end times, which seems like a duplication and takes up space on the dispatch board.
The template does not have a start and end feature. It would be nice to create a calendar on a month to month basis, due to changing of schedules may occur, instead of over-riding all the time. Re-occurring feature to block off meetings that occur on a specific day and time that can block off any appointments to be scheduled.
> 
> I use this product daily to enter and schedule appointments. It is easy to use and I am content with the product.

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### "Exceptional service" — 4.0/5

> **Sean** | *29 March 2017* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: The ability to create custom reports.
Using scanners, we can pull metrics for each workers productivity, as well as tracking each individual step of our process, to address errors when they take place.
The estimated times for delivery are really quite accurate. The information allow the dispatchers to give an ETA to customers inquiring without having to call the drivers directly.
The customer service is quite exceptional and very responsive.
> 
> **Cons**: The system can be a little unforgiving from time to time. Unable to add delivery stops during the routing. Forces you to start over.

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### "Ankota System Review" — 5.0/5

> **Donna** | *10 April 2017* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Intuitive, Great Customer Support and Service, Efficient, Captures all aspects of our business needs for managing client and caregiver information.
> 
> Many of my daily tasks are streamlined because of the Ankota system.  I can sort and filter reports according to the data needed.  The Customer Service Support Team is prompt and knowledgeable.  They offer valuable suggestions and feedback to my inquiries.  During any conversation, if I casually mention a nice-to-have or wish list item, their technology team makes it happen.   I am constantly looking forward to upcoming enhancements to the system because of their creativity and thoughtful insight.  The best part about this system is how it is tailored to the unique needs of your business.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2077902/ankota)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/ankota/> |
| en-AE | <https://www.getapp.ae/software/2077902/ankota> |
| en-AU | <https://www.getapp.com.au/software/2077902/ankota> |
| en-CA | <https://www.getapp.ca/software/2077902/ankota> |
| en-GB | <https://www.getapp.co.uk/software/2077902/ankota> |
| en-IE | <https://www.getapp.ie/software/2077902/ankota> |
| en-NZ | <https://www.getapp.co.nz/software/2077902/ankota> |
| en-SG | <https://www.getapp.sg/software/2077902/ankota> |
| en-ZA | <https://www.getapp.za.com/software/2077902/ankota> |

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