--- description: Learn how Epicor Prophet 21 can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Epicor Prophet 21 Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Warehouse Management Software](/directory/225/warehouse-management/software) > [Epicor Prophet 21](/software/2077531/epicor-prophet-21) # Epicor Prophet 21 Canonical: https://www.getapp.co.nz/software/2077531/epicor-prophet-21 Page: 1 / 5\ Next: [Next page](https://www.getapp.co.nz/software/2077531/epicor-prophet-21?page=2) > Prophet 21 provides distributors with up-to-the-minute financial reports and dashboards to track sales, outstanding invoices, and receivables, empowering them to make informed decisions and create more value with AI-infused insights. With a focus on inventory management, warehouse operations, financials, order management, business intelligence, purchasing, and service and maintenance, Prophet 21 offers a comprehensive solution to drive growth and manage workflows for distributors across various > > Verdict: Rated **3.8/5** by 83 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Epicor Prophet 21 Real-time inventory insights to always know what's in stock, reduce carrying costs, and improve cash flow Cloud-based Warehouse Management System designed for distributors to streamline receiving, put away, picking, and inventory operations Up-to-the-minute financial reports and AI-infused analytics providing a detailed picture to make smart business decisions Robust Order Management System to capture critical data, increase accuracy and efficiency, and boost customer satisfaction Centralized and automated purchasing process to optimize inventory while keeping an eye on spending trends ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 83 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Epicor Software - **Location**: Austin, US - **Founded**: 1996 ## Commercial Context - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, New Zealand, United Kingdom, United States ## Features - "What If" Scenarios - 3PL Management - AI Copilot - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Audit Management - Audit Trail - Backorder Management - Backup and Recovery - Bank Reconciliation - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Batch Processing ## Integrations (17 total) - Automation Studio - Avalara - Axxis - BarTender - CPQing - Data Interchange EDI Solutions - Eclipse - Enterprise Content Management (ECM) - Grow - Payroll - Sales Management Database - Sales Management Software - Salesforce Platform - Squarespace - TrackAbout ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Warehouse Management Software](https://www.getapp.co.nz/directory/225/warehouse-management/software) ## Related Categories - [Inventory Control Software](https://www.getapp.co.nz/directory/773/inventory-control/software) - [Purchasing Software](https://www.getapp.co.nz/directory/245/purchasing/software) - [Distribution Software](https://www.getapp.co.nz/directory/538/distributor/software) - [ERP Systems](https://www.getapp.co.nz/directory/322/enterprise-resource-planning-erp/software) - [Inventory Management Software](https://www.getapp.co.nz/directory/324/inventory-management/software) ## Alternatives 1. [NetSuite](https://www.getapp.co.nz/software/9137/netsuite) — 4.2/5 (2003 reviews) 2. [Odoo](https://www.getapp.co.nz/software/102445/odoo) — 4.2/5 (1294 reviews) 3. [Bling](https://www.getapp.co.nz/software/2063982/bling) — 4.7/5 (102 reviews) 4. [Dynamics 365](https://www.getapp.co.nz/software/90844/dynamics-365) — 4.4/5 (5811 reviews) 5. [SAP Business One](https://www.getapp.co.nz/software/100567/sap-business-one) — 4.3/5 (341 reviews) ## Reviews ### "Long-Time Happy Customer" — 5.0/5 > **Melissa** | *18 November 2021* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: Grove has used P21 for 12 years now and are very happy. We love the fact that we can see rebated costs in the software at order entry and determine exactly what we are making on an order. Everything is part of one package so you are not worrying about add on packages that integrate with P21 as it is all a P21 product. If there is an issue, there is only one vendor to deal with. Our inventory accuracy is extremely high and we can always tell where an order is in process simply by drilling down within the system. Great product. > > **Cons**: If there was anything I didn't like I would say that there are some bells and whistles in other parts of the system that have not made its way to the accounting piece. For example, you cannot enter notes in accounts payable like you can in other parts of the software so you have to develop a work around. However, we have always figured out a solution to what we need. > > Determining profitability at a line item level or at a customer level in our legacy software was almost impossible and very tedious so we used to make a lot of decisions at a high level versus being able to really determine where our issues were. We not have instant visibility and can make decisions daily vs waiting until month end and using volumes of spreadsheets to perform analysis. We have been able to grow our revenue without an increase in operational staffing. ----- ### "Filled with features but slow" — 4.0/5 > **August** | *16 November 2016* | Consumer Goods | Recommendation rating: 7.0/10 > > **Pros**: Scale-ability and the capability to mold to a lot of different companies business models. The Purchasing/Forecasting functionality is top notch and very mold-able to any purchasing model ranging from central purchasing down to individualized seasonal items. Once set up it will let you get away with a smaller procurement department as the system will tell you what you need to order. The vendor is good about fixing issues quickly but sometimes difficult to distinguish between an actual error and a company specific business process. There are a ton of purchasable add-on's from the Vendor them-self along with even more third party add-on's that makes this a wonderful software if you have the money and skilled personnel to support it. > > **Cons**: Scale-ability and the capability to mold to a lot of different companies business models. Since this software can mold to a large variety of business models it can make training difficult and long due to the complexities of the software's advanced features. This also makes data entry combersome as you have to know what fields to enter depending on what functionality you are using. Slow to implement vendor driven Idea's Network from user ideas. The product feels extremely slow once you get used to running the system and is glitchy because of the method chosen to release updates and advancements. Developers run a continuous improvement program with multiple releases a year so as they are designing new features at the same time they are cleaning errors and glitches rather than waiting a long time for advancements and a rock solid release. This could also be considered good and bad if you need an advancement, you don't have to wait\! The companies move to have the first level of support go to India can lead to frustrations because of the communication blearier along with the new support teams are not yet very knowledgeable with the software and the level of experiences with the software is still being developed > > The vast amount of features allows it to be compatible with many different business models throughout several industries which can make it a little over complicated on what to do via data-entry as your company doesn't use every single piece of functionality and you have to fill in the appropriate area for what your company is using as there are allot of fields and tabs that you could have to update. So it can produce very detailed information if allot of the fields are utilized. Speed is a huge concern with this software as it has multiple layers of programming on top of an outdated platform that makes the data entry workable but painfully slow once you get used to running the software. I am not part of the financial portion so I only gave it one star because it wouldn't let me erase and make it no stars. See Advise to Others for more details. ----- ### "This tool is adaptable to your company needs" — 3.0/5 > **Yoseli** | *30 October 2020* | Machinery | Recommendation rating: 4.0/10 > > **Pros**: The fact that you can feed it and update it with all the information that is important to your company, you can customize it and the options as far as I've been seen are numerous. > > **Cons**: Sometimes reports were difficult to be pulled, took too long or were inaccurate. We had to pull them more than once and data wasn't the same. > > Easy to use when it came to placing orders, which is what we used the most. ----- ### "P21" — 5.0/5 > **Anthony** | *30 September 2019* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: Prophet 21 offers a complete package with accounting, inventory and light manufacturing modules to businesses of all sizes. The intuitive ease of use, and the ability to customize as needed has made this a very versatile software package. > > **Cons**: This software package is so robust, it feels at times that it is impossible to learn about all of the features within the application. this forces me to depend on consultants and onsite engagements with Epicor employees to find new features that may be applicable to your business process. These engagements while incredibly useful are expensive. > > P21 has allowed us to track our production needs, while seemlessly helping us to control on hand inventory levels. Accounting has full visability of all transactions and can easily powerdrill into transactions for support. ----- ### "Easy to use" — 4.0/5 > **Erik** | *10 September 2019* | Wholesale | Recommendation rating: 7.0/10 > > **Pros**: I like how easy it is to actually use (after set up). I also like how easy it is to learn how to use, especially if you have some previous experience using another brand ERP software. The point upgrades are extremely easy to perform as well. > > **Cons**: There are a few things I don't like about this software. The report writer is tricky to use if you only write reports once every couple of years, you can easily forget how it is done/what is necessary. There are certain processes that aren't clearly laid out in the system like hot keys in certain screens aren't laid out. > > We are using Epicor Eclipse (Eterm) to handle our accounting functions, financial reporting functions, sales, purchases, inventory control and whatever else I may have forgotten. We rely on this system, almost to the point of live or die by it. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.co.nz/software/2077531/epicor-prophet-21?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2077531/epicor-prophet-21) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data