---
description: Learn how iiQ Ticketing can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: iiQ Ticketing Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [K-12 Software](/directory/1449/k-12/software) > [iiQ Ticketing](/software/2076429/iiq-ticketing)

# iiQ Ticketing

Canonical: https://www.getapp.co.nz/software/2076429/iiq-ticketing

> The help desk built for schools. iiQ Ticketing is the help ticketing product that IT teams use to easily and intelligently manage hardware, software, and systems-related help requests.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of iiQ Ticketing

School help desk software allows users to submit service requests for support issues, aiding in their efficient tracking and resolution. It automates IT service management (ITSM), reducing ticket resolution time and providing swift and effective support.

Schools benefit from distributing support workload, collaborating across teams, and leveraging a mobile app for convenient access to notifications and updates on service requests via mobile devices. A comprehensive help desk solution optimizes IT infrastructure and empowers support staff.

## About the vendor

- **Company**: Incident IQ

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Automated Routing
- Contact Management
- Customer Database
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Email Templates
- Event Calendar
- Forms Management
- K-12
- Knowledge Base Management
- Online Payments
- Performance Metrics
- Prioritisation
- Real-Time Chat
- Real-Time Notifications

## Integrations (1 total)

- PowerSchool SIS

## Support Options

- Email/Help Desk

## Category

- [K-12 Software](https://www.getapp.co.nz/directory/1449/k-12/software)

## Related Categories

- [K-12 Software](https://www.getapp.co.nz/directory/1449/k-12/software)
- [Help Desk Software](https://www.getapp.co.nz/directory/287/help-desk-ticketing/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.co.nz/software/9448/zendesk) — 4.4/5 (4076 reviews)
2. [Freshdesk](https://www.getapp.co.nz/software/10317/freshdesk) — 4.5/5 (3410 reviews)
3. [Milvus](https://www.getapp.co.nz/software/132287/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.getapp.co.nz/software/91301/liveagent) — 4.7/5 (1755 reviews)
5. [BeyondTrust Remote Support](https://www.getapp.co.nz/software/113939/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2076429/iiq-ticketing)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/iiq-ticketing/> |
| en-AE | <https://www.getapp.ae/software/2076429/iiq-ticketing> |
| en-AU | <https://www.getapp.com.au/software/2076429/iiq-ticketing> |
| en-CA | <https://www.getapp.ca/software/2076429/iiq-ticketing> |
| en-GB | <https://www.getapp.co.uk/software/2076429/iiq-ticketing> |
| en-IE | <https://www.getapp.ie/software/2076429/iiq-ticketing> |
| en-NZ | <https://www.getapp.co.nz/software/2076429/iiq-ticketing> |
| en-SG | <https://www.getapp.sg/software/2076429/iiq-ticketing> |
| en-ZA | <https://www.getapp.za.com/software/2076429/iiq-ticketing> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp New Zealand has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.co.nz","url":"https://www.getapp.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"iiQ Ticketing","description":"The help desk built for schools. iiQ Ticketing is the help ticketing product that IT teams use to easily and intelligently manage hardware, software, and systems-related help requests.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/87872f9d-f6e7-4f83-b388-424d102e655f.webp","url":"https://www.getapp.co.nz/software/2076429/iiq-ticketing","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/2076429/iiq-ticketing#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"K-12 Software","position":2,"item":"/directory/1449/k-12/software","@type":"ListItem"},{"name":"iiQ Ticketing","position":3,"item":"/software/2076429/iiq-ticketing","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/software/2076429/iiq-ticketing#breadcrumblist"}]}
</script>