---
description: Learn how CommandLink ITSM can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CommandLink ITSM Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [CommandLink ITSM](/software/2075093/commandlink-itsm)

# CommandLink ITSM

Canonical: https://www.getapp.co.nz/software/2075093/commandlink-itsm

> CommandLink ITSM is an all-in-one IT service management tool for SD-WAN, UCaaS, CCaaS, firewalls, and more. It enables customizable workflows, event-driven actions, analytics, ISP services, project management, and dashboards. The platform also provides integrated support, voice and phone system controls, invoice automation, secure SD-WAN, user roles, and SASE configurations, ensuring efficient global network performance management.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of CommandLink ITSM

Integrated platform to streamline IT processes and enhance security
Real-time automation to reduce manual efforts and ensure efficient workflows
Granular visibility and control over entire technology stack
Flexible bandwidth management and traffic shaping capabilities
Direct access to tier 3 engineering support for scaling IT infrastructure

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: CommandLink

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Availability Management
- Capacity Management
- Change Management
- Chat/Messaging
- Configuration Management
- Contract/License Management
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields

## Integrations (51 total)

- AFAS Software
- AMF Cloud
- ANVA Hub
- AccountView
- Acquirell
- ActiveCampaign
- BaseNet
- Bigin by Zoho CRM
- Bullhorn Recruitment Cloud
- Carerix
- ConnectWise MDR
- ConnectWise RMM
- ConnectWise SIEM
- Efficy CRM
- Exact Synergy

... and 36 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [ITSM Tools](https://www.getapp.co.nz/directory/292/it-service-management-itsm/software)

## Alternatives

1. [Freshservice](https://www.getapp.co.nz/software/91351/freshservice) — 4.5/5 (689 reviews)
2. [Proactivanet](https://www.getapp.co.nz/software/2063855/proactivanet) — 4.8/5 (52 reviews)
3. [ManageEngine Endpoint Central](https://www.getapp.co.nz/software/103857/manageengine-desktop-central) — 4.6/5 (1551 reviews)
4. [ServiceNow](https://www.getapp.co.nz/software/9156/servicenow) — 4.5/5 (345 reviews)
5. [TeamDynamix](https://www.getapp.co.nz/software/2059330/teamdynamix-itsm-ppm) — 4.4/5 (150 reviews)

## Reviews

### "Great Experience" — 5.0/5

> **Amy** | *14 May 2024* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: CommandLink is so easy to work with. They have thought of everything.
> 
> **Cons**: So far I can't think of anything that comes to mind.

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2075093/commandlink-itsm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/commandlink-itsm/> |
| en-AE | <https://www.getapp.ae/software/2075093/commandlink-itsm> |
| en-AU | <https://www.getapp.com.au/software/2075093/commandlink-itsm> |
| en-CA | <https://www.getapp.ca/software/2075093/commandlink-itsm> |
| en-GB | <https://www.getapp.co.uk/software/2075093/commandlink-itsm> |
| en-IE | <https://www.getapp.ie/software/2075093/commandlink-itsm> |
| en-NZ | <https://www.getapp.co.nz/software/2075093/commandlink-itsm> |
| en-SG | <https://www.getapp.sg/software/2075093/commandlink-itsm> |
| en-ZA | <https://www.getapp.za.com/software/2075093/commandlink-itsm> |

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