---
description: Learn how LaunchBay can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: LaunchBay Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Client Onboarding Software](/directory/3839/client-onboarding/software) > [LaunchBay](/software/2074708/motion-io)

# LaunchBay

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> LaunchBay is the client experience platform for B2B service providers and agencies. Branded client portals, workflow automation, task management, time tracking, and real-time project visibility — all in one platform your team and clients will actually use.
> 
> Verdict: Rated **4.8/5** by 49 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of LaunchBay

Centralizes client onboarding, collaboration, and project delivery in a single workspace, reducing the need for multiple tools and streamlining communication.
Automates reminders, task assignments, and follow-ups, helping teams move projects forward without manual intervention or constant check-ins.
Provides branded client portals for secure file uploads, approvals, and real-time progress tracking, enhancing transparency and client alignment.
Integrates with CRM systems to automatically create structured client workspaces, eliminating manual setup and reducing onboarding delays.
Offers built-in tools for collecting files, signatures, and feedback, supporting a consistent and organized client experience from onboarding to launch.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 49 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Motion.io

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: LaunchBay is the client experience platform built for agencies, consultants, and B2B service teams. Deliver a best-in-class client experience without hiring more staff or adding work to your team's plate. 

Essentials: $19/team member/month (billed annually) or $29/month billed monthly

For individuals getting started with a professional, client-facing setup. 

Includes:
- Branded Client Portal
- Unlimited Projects and Clients
- Magic Links for Portal Access
- Client Intake Forms
- AI Form and Project Builder
- Invoicing and Payments
- Digital Contracts
- Deliverable Proofing
- Client Directory

Standard: $49/team member/month (billed annually) or $59/month billed monthly

For teams that need to automate busywork and scale delivery. 

Includes everything in Essentials, plus:
- Automations
- Zapier Integration
- Client Requests
- Recurring Tasks
- Time Tracking
- Meeting Notes
- Project Custom Fields
- Advanced Reporting

Premium: $69/team member/month (billed annually) or $79/month billed monthly

For bigger teams that need full white-labeling and advanced controls. 

Includes everything in Standard, plus:
- White-Labeled Client Portal
- Remove Powered by LaunchBay
- Custom Sending Domain
- Password Protected Portals
- HubSpot Integration
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, United Kingdom, United States

## Features

- @mentions
- AI Copilot
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Agile Methodologies
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Assignment Management
- Audit Management
- Audit Trail
- Availability Management
- Billing & Invoicing
- Brainstorming

## Integrations (4 total)

- High Level Software
- HubSpot CRM
- Pipedrive
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Client Onboarding Software](https://www.getapp.co.nz/directory/3839/client-onboarding/software)

## Related Categories

- [Client Onboarding Software](https://www.getapp.co.nz/directory/3839/client-onboarding/software)
- [Customer Success Software](https://www.getapp.co.nz/directory/959/customer-success/software)
- [Business Process Management Software](https://www.getapp.co.nz/directory/273/business-process-management-bpm/software)
- [Collaboration Software](https://www.getapp.co.nz/directory/335/web-collaboration/software)
- [Project Management Software](https://www.getapp.co.nz/directory/332/project-management/software)

## Alternatives

1. [Rocketlane](https://www.getapp.co.nz/software/2049399/rocketlane) — 4.7/5 (127 reviews)
2. [Bigin by Zoho CRM](https://www.getapp.co.nz/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
3. [Clientary](https://www.getapp.co.nz/software/2062121/clientary) — 4.7/5 (100 reviews)
4. [Process Street](https://www.getapp.co.nz/software/102319/process-street) — 4.7/5 (648 reviews)
5. [Moxo](https://www.getapp.co.nz/software/112131/moxo) — 4.0/5 (24 reviews)

## Reviews

### "For Customer Onboarding, This is What You're Looking For" — 5.0/5

> **John** | *25 April 2024* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: Motion.io does everything we ever dreamed of when it comes to customer onboarding software. We especially like how the portal doesn't require a login, it shows tasks due, and auto-follows up on tasks due with the customer.
> 
> **Cons**: Anything we thought was missing or any rough edges we found with the software, we let Motion.io know, and we saw fixes come out within weeks - so I can't say there's anything we like least right now. They are moving fast on improving the product which is a huge plus\!
> 
> Motion.io is an awesome product that is constantly pushing out updates and launching new features that makes it even better each week.

-----

### "Great for managing client projects" — 5.0/5

> **Tanya** | *12 November 2024* | Graphic Design | Recommendation rating: 10.0/10
> 
> **Pros**: It’s by far the best solution for managing client projects I’ve found. The client portal makes it easy to keep track of all communications and it allows my clients to stay up to date on the project
> 
> **Cons**: It doesn’t offer the ability to send proposals, contracts and invoices I. The way I would like. But it has a bunch of work arounds and works well alongside dubsado.

-----

### "Great CLIENT PORTAL software for all user types\!" — 4.0/5

> **Matthias** | *27 January 2025* | Design | Recommendation rating: 8.0/10
> 
> **Pros**: Motion is an extremely user friendly client portal platform. Easy to use on both the admin, and user side. I have struggled to find a client portal that can be used by the computer illiterate, and the computer savvy, and have finally found it\!

They extend out to some real basic task management abilities, but I wouldn't use it as your primary task management solution. More to assist portal needs.

Support is amazing, and US based...which is always nice. They seem to always be available via email or in platform chat
 
Lastly, it includes document review \& approval abilities...analytics and a clear dashboard to review them...unlimited document storage....the ability to embed or link outside pages, websites or software....chat messenger....and a ticketing system you can adjust in many ways by creating new forms (which it also lets you do...create/present forms).
> 
> **Cons**: Motion is pretty plain jane regarding its white labeling. There are ways to introduce visual aspects, however, there is no way to adjust the UI to introduce brand colors...or place graphics in a static sections. You have a logo / small graphic section in the upper left corner for a static section. Other opportunities require you to attach them to the portal pages. 
Ideally, you would keep the upper left logo area, add a top header, and be allowed to adjust the color of the rest of the UI to suit the need.

The goal that myself and a motion rep had was for me to use it as a full project management + tasks platform...in addition to a client portal. After months of use, I am finding that it could possibly remove parts of the project management process, but for a single project...not the management of complex projects (maybe if you have zapier and link to something like Asana). 
The tasks ability won't provide a robust enough platform for you to not want to look for other opportunities.   

This is amazing CLIENT PORTAL software\!\!\! Depending on your goals...trying to make it more could get you frustrated?
> 
> My overall experience has been great\!\! Support is friendly, and reachable through email or a chat messenger that seems to always find them. The software has done what I need it to do, and has closed the gap I've had with my computer illiterate clients for some time.

You will love it\!

-----

### "I am so happy I found Motion\!" — 5.0/5

> **Lauren** | *28 July 2024* | Professional Training & Coaching | Recommendation rating: 10.0/10
> 
> **Pros**: I love that I am able to set to-do tasks for clients and they automatically get a message that they have a task to complete. I think the reminders they receive are helpful also\! I like that I can manage multiple projects at the same time and I can prioritize based on due date. I also like that clients to upload documents that I request directly on the portal.
> 
> **Cons**: It is a bit slow, but it is not too bad.
> 
> I absolutely love Motion and have recommended it to several people\!

-----

### "A GAME CHANGER\!\!\!\!" — 5.0/5

> **Britannica** | *25 July 2024* | Media Production | Recommendation rating: 10.0/10
> 
> **Pros**: I love how easy it is to set up from the backend side but even more so how easy it is on the front end for clients. I have spent the last couple years looking for the right system to make project management easier WHILE having the ability to showcase the collaborative efforts between clients but every system was always too complex for them. I didn't have to do any explanation to any client once implemented and it's been smooth ever since. The magic link feature is brilliant. I love customizing portals. So excited for all of the new rollouts because I definitely see my agency growing with Motion\!
> 
> **Cons**: Nothing that I like the least but I would like a little more customization or understanding of the automations that include zapier

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2074708/motion-io)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/motion-io/> |
| en-AE | <https://www.getapp.ae/software/2074708/motion-io> |
| en-AU | <https://www.getapp.com.au/software/2074708/motion-io> |
| en-CA | <https://www.getapp.ca/software/2074708/motion-io> |
| en-GB | <https://www.getapp.co.uk/software/2074708/motion-io> |
| en-IE | <https://www.getapp.ie/software/2074708/motion-io> |
| en-NZ | <https://www.getapp.co.nz/software/2074708/motion-io> |
| en-SG | <https://www.getapp.sg/software/2074708/motion-io> |
| en-ZA | <https://www.getapp.za.com/software/2074708/motion-io> |
| fr | <https://www.getapp.fr/software/2074708/motion-io> |
| fr-BE | <https://fr.getapp.be/software/2074708/motion-io> |
| fr-CA | <https://fr.getapp.ca/software/2074708/motion-io> |

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