--- description: Learn how Fireflies can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Fireflies Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/935/call-recording/software) > [Fireflies](/software/2073783/fireflies) # Fireflies Canonical: https://www.getapp.co.nz/software/2073783/fireflies Page: 1 / 31\ Next: [Next page](https://www.getapp.co.nz/software/2073783/fireflies?page=2) > Fireflies.ai is a cloud-based platform that helps businesses capture video, slides, and screen shares during calls while also generating a transcript of the conversation. > > Verdict: Rated **4.9/5** by 735 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 735 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Fireflies ## Commercial Context - **Pricing model**: Per Feature - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Automatic Transcription - CRM - Call Recording - Collaboration Tools - Conferencing - Dashboard - Recording ## Integrations (7 total) - Claude - Google Calendar - Google Drive - Google Meet - Microsoft Teams - Notion - Zoom Workplace ## Category - [Call Recording Software](https://www.getapp.co.nz/directory/935/call-recording/software) ## Related Categories - [Call Recording Software](https://www.getapp.co.nz/directory/935/call-recording/software) - [Conversation Intelligence](https://www.getapp.co.nz/directory/3884/conversation-intelligence/software) ## Alternatives 1. [Gong.io](https://www.getapp.co.nz/software/115403/gong-io) — 4.8/5 (561 reviews) 2. [Outreach](https://www.getapp.co.nz/software/101901/outreach) — 4.4/5 (311 reviews) 3. [Apollo.io](https://www.getapp.co.nz/software/122751/apollo-io) — 4.5/5 (395 reviews) 4. [Jiminny](https://www.getapp.co.nz/software/2073774/jiminny) — 4.2/5 (13 reviews) 5. [Eric.ai](https://www.getapp.co.nz/software/2079501/eric-ai) — 4.9/5 (15 reviews) ## Reviews ### "Solid meeting transcription with AI summaries that actually save time" — 5.0/5 > **Orion** | *28 May 2026* | Computer Hardware | Recommendation rating: 9.0/10 > > **Pros**: Transcription accuracy holds up well across accents and varied audio quality. The AI-generated summaries and action items are the real win. I rarely need to rewatch a call to pull follow-ups. Search across past transcripts is fast and surfaces context I'd otherwise lose. Calendar sync auto-joins calls reliably, and integrations with Slack and our CRM push notes to where the team already works. > > **Cons**: Speaker identification sometimes mislabels people, especially on first meetings or with similar-sounding voices, usually needs a manual fix. The mobile app is functional but clearly secondary to the web experience. > > Fireflies has become a default part of my workflow. The summaries are trustworthy enough that I rely on them for follow-ups without rewatching, the bot is unobtrusive in calls, and post-call digests genuinely cut admin time. A few rough edges around speaker labels and tier pricing, but the core product delivers. I'd recommend it for any team running more than a handful of external meetings a week. ----- ### "Game changer" — 5.0/5 > **Joanna** | *23 May 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: This is a game changer for me. Now I can focus on my meeting without struggling to take scrappy notes that I can’t even read. The recording quality is incredible, I’ve had meetings where the person I’m talking to is extremely quiet and there’s a lot of background noise but it still picks up the conversation we’re having. The notes are comprehensive and the action points it provides are helpful > > **Cons**: Sometimes the names are wrong/misspelled or it mixes up the speaker but I’d say the accuracy is at least 95%. Would be great if you could provide a correction and it would remember that for all meetings going forward > > Fantastic experience overall . I’ve tried similar apps before and none of them even came close to Fireflies ----- ### "Not very reliable" — 1.0/5 > **Adam** | *31 October 2022* | Financial Services | Recommendation rating: 5.0/10 > > **Pros**: The idea of the software is great and makes a lot of sense. > > **Cons**: There are too many bugs in the software for it to make sense for us to implement this on a larger scale right now. I believe that the software can be much better in due time and I am excited to see what they come up with to fix many of the bugs and issues. ----- ### "Firefiles Review" — 5.0/5 > **Verified Reviewer** | *22 April 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I loved the real-time transcription and automatic meeting summaries the most—they're highly accurate and save tons of time by capturing key points effortlessly without manual note-taking. The ease of setup and seamless integrations with tools like Zoom, Google Meet, and Slack made it super user-friendly for daily workflows. Plus, features like action item tracking automatically highlight tasks, helping teams stay organized and productive post-meeting. > > **Cons**: The biggest downside was the pricing—paid tiers feel expensive for individuals or light users, with unclear costs and surprise charges for extras. Transcription accuracy dips in multi-speaker scenarios or complex discussions, sometimes misattributing speech or missing nuances. Also, the limited free plan and occasional issues like aggressive default settings (e.g., auto-joining meetings) or poor customer support were frustrating. > > My overall experience with Fireflies was positive—it's a powerful AI notetaker that boosts productivity through accurate transcriptions, smart summaries, and task extraction, earning high ratings like 4.9/5 on Capterra. While limitations like cost and occasional inaccuracies exist, its intuitive UI and time-saving features make it ideal for frequent meetings, though less so for budget-conscious solos. I'd recommend it for teams but suggest starting with the free tier to test fit ----- ### "First time AI notetaker with Calendy integration" — 5.0/5 > **Steve** | *2 June 2026* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: Very good meeting summaries with action items. Integration with Calendy and Outlook so note taking is automatic. > > **Cons**: Sometimes Fireflies does not show up to the Teams meetings and I don't find it easy in the moment to add. Not using the daily/weekly summaries well yet. > > Quite happy with the service and for the most part when Fireflies shows up, it's seamless linking with Calendy which is great and really appreciate the summaries and action items. I want to integrate next with my CRM. ----- Page: 1 / 31\ Next: [Next page](https://www.getapp.co.nz/software/2073783/fireflies?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2073783/fireflies) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data