---
description: Learn how BizMagnets can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BizMagnets Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [BizMagnets](/software/2073251/bizmagnets)

# BizMagnets

Canonical: https://www.getapp.co.nz/software/2073251/bizmagnets

> BizMagnets is a ChatOps platform built on WhatsApp. It turns messy chats into trackable tickets, bookings, and workflows — so your support, service, and operations teams never miss a follow-up. Designed for mid-market businesses running ops on WhatsApp, BizMagnets brings clarity, speed, and control.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of BizMagnets

The BizMagnets Advantage

WhatsApp-First: Not just integrated with WhatsApp, but built around it.

All-in-One: Ticketing + Bookings + Workflows = Full Ops Stack.

No-Code Setup: Create flows, forms, and logic without engineering.

Human + System Friendly: Staff use WhatsApp. BizMagnets makes it trackable.

Built for India: Handles local ops complexity. Works on Jio and 2G networks.

Example Use Cases by Team

Support Team (Hospital):

Patient raises issue on WhatsApp

Auto-ticket generated

Assigned to right department

SLA countdown begins

Follow-up reminders sent

Escalation to supervisor if pending too long

Ticket closed with patient feedback

Service Team (Senior Care):

Family books home nurse via WhatsApp

BizMagnets confirms time and staff

Nurse checks in/out via WhatsApp

Location + status tracked

Report synced with HMS

Feedback collected from family

Operations Team (Real Estate):

Site engineer raises approval request

Auto-ticket sent to project manager

Manager approves or asks for correction

Work starts only after digital approval

All records synced to Google Sheet

Customer Quote

“We were managing 500+ WhatsApp groups for support, service, and internal ops. We had limited visibility. After BizMagnets, everything runs through structured tickets and workflows. We finally feel in control.”— CEO, Athulya Senior Care

Visibility for Leadership

BizMagnets isn’t just for frontline teams. It gives founders, COOs, and ops heads the clarity they’ve been missing:

SLA dashboards

Escalation reports

Booking volumes

Staff activity logs

Issue heatmaps by team/type

You can finally answer: “What’s pending?” without digging through WhatsApp.

Security \& Access Control

Encrypted data handling

Role-based permissions

Access logs and audit trails

WhatsApp API-based communication

Hosted on secure, scalable infrastructure

Pricing \& Onboarding

Transparent platform fee

Per-team and per-flow pricing models

Add-ons for integrations and analytics

No per-message or per-campaign charges

Dedicated onboarding \& support

Frequently Asked Questions

Q: Can I integrate this with my CRM or HMS?Yes. We support custom APIs, webhooks, and native integrations.

Q: Does my staff need to download an app?No. They can operate everything from WhatsApp.

Q: Can I use this for field team check-ins?Yes. Staff can send updates, share location, and close tasks from the field.

Q: What if I already have a CRM?You can keep it. BizMagnets fills the last-mile gap between systems and WhatsApp.

Q: How long does onboarding take?You can go live in under a week for basic flows. Full onboarding with workflows takes 2–3 weeks.

Final Word

Most businesses think they’re digitized. But if your operations still depend on WhatsApp groups, Excel trackers, and manual follow-ups — you’re running on a fragile system.

BizMagnets gives you the missing layer of structure and automation. It turns your WhatsApp into a reliable, trackable workspace.

Turn chat into clarity. Turn chaos into control. Turn WhatsApp into your business app.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: BizMagnets

## Commercial Context

- **Starting Price**: US$175.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: 10 users billed monthly

✔6 ready to use workflows
✔1000 collaborators
✔WhatsApp ticketing with SLA \& CSAT
✔Appointment Booking and Location tracking
✔OTP, Catalog and Payments
✔Integrations with your backend systems
✔100+ built-in connectors
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Bahrain, India, Oman, Qatar, Saudi Arabia, United Arab Emirates

## Features

- API
- Alerts/Escalation
- Automated Responses
- Automated Routing
- Chatbot
- Code-free Development
- Customer Support
- Customer Surveys
- Customizable Fields
- Knowledge Base Management
- Performance Metrics
- Prioritisation
- Process/Workflow Automation
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Surveys & Feedback
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

## Integrations (5 total)

- Calendly
- HubSpot CRM
- Shiprocket
- Tally on Cloud
- Zoho Books

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.getapp.co.nz/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.co.nz/directory/2795/chatbot/software)
- [Help Desk Software](https://www.getapp.co.nz/directory/287/help-desk-ticketing/software)

## Alternatives

1. [ChatGPT](https://www.getapp.co.nz/software/2070494/chatgpt) — 4.4/5 (336 reviews)
2. [Chatbase](https://www.getapp.co.nz/software/2069516/chatbase) — 4.3/5 (73 reviews)
3. [Tidio](https://www.getapp.co.nz/software/105081/tidio-chat) — 4.7/5 (590 reviews)
4. [Botsonic](https://www.getapp.co.nz/software/2071616/botsonic) — 4.8/5 (79 reviews)
5. [Denser AI](https://www.getapp.co.nz/software/2074334/denser-ai) — 5.0/5 (31 reviews)

## Reviews

### "Smart ticketing and automation — inside WhatsApp, not outside it" — 5.0/5

> **Prabhagaran** | *10 July 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: BizMagnets gave us a structured way to manage support and service operations on WhatsApp. Instead of scattered group chats and manual tracking, our team can now create tickets directly from WhatsApp conversations — when needed — and assign them, track their status, and follow up with proper visibility.

It works the way we already operate, without forcing us to adopt a new system or train our team on a different platform.
> 
> **Cons**: The mobile apps are still in early stages, and not all features available on the web version are fully supported on mobile yet.

It’s not a dealbreaker, but for teams that rely heavily on mobile, this could be a limitation in certain workflows. The product team has been transparent about this and is actively improving it.
> 
> BizMagnets gave us the structure we were looking for — without disrupting the way our team works. Our operations were already well-organized, but mostly manual and chat-driven.

With BizMagnets, we were able to bring in ticketing, tracking, and automation directly into WhatsApp, which made adoption smooth across departments. We've also integrated it with our HR, finance, and CRM tools to reduce follow-ups and streamline coordination.

It’s not just a shared inbox — it’s a system built around how real mid-market ops teams function in chat.

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2073251/bizmagnets)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/bizmagnets/> |
| en-AE | <https://www.getapp.ae/software/2073251/bizmagnets> |
| en-AU | <https://www.getapp.com.au/software/2073251/bizmagnets> |
| en-CA | <https://www.getapp.ca/software/2073251/bizmagnets> |
| en-GB | <https://www.getapp.co.uk/software/2073251/bizmagnets> |
| en-IE | <https://www.getapp.ie/software/2073251/bizmagnets> |
| en-NZ | <https://www.getapp.co.nz/software/2073251/bizmagnets> |
| en-SG | <https://www.getapp.sg/software/2073251/bizmagnets> |
| en-ZA | <https://www.getapp.za.com/software/2073251/bizmagnets> |

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