---
description: Learn how Cirrus Contact Center can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cirrus Contact Center Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Cirrus Contact Center](/software/2073077/cirrus-contact-center)

# Cirrus Contact Center

Canonical: https://www.getapp.co.nz/software/2073077/cirrus-contact-center

> Cirrus provides an AI-powered platform to help businesses manage customer experience operations. It offers a unified contact center with omni-channel capabilities, a CRM, workforce optimization, and quality management processes. The platform integrates with numerous third-party apps through open APIs.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Cirrus Contact Center

 Offers an all-in-one AI-powered contact center platform with omni-channel capabilities, CRM, workforce optimization, and quality management tools.
 Integrated AI assistant called Cirrus Copilot Provides real-time guidance and advice to agents during customer interactions.
 Seamlessly connects channels, tools, and technologies to deliver unified customer experiences.
 Highly flexible architecture Allows easy integration with third-party apps through APIs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cirrus Response

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Please contact Cirrus Response directly for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- API
- Activity Tracking
- Alerts/Escalation
- Automatic Call Distribution
- Blended Call Centre
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat/Messaging
- Computer Telephony Integration
- Contact Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)

## Category

- [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software)

## Alternatives

1. [Ringover](https://www.getapp.co.nz/software/117547/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.getapp.co.nz/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.getapp.co.nz/software/104279/chasedata) — 4.8/5 (314 reviews)
4. [Readymode](https://www.getapp.co.nz/software/107701/xencall) — 4.6/5 (136 reviews)
5. [Nextiva](https://www.getapp.co.nz/software/91289/nextiva) — 4.6/5 (914 reviews)

## Reviews

### "Affective" — 5.0/5

> **Verified Reviewer** | *23 September 2020* | Outsourcing/Offshoring | Recommendation rating: 8.0/10
> 
> **Pros**: Software allows easy tracking, call routing, setup of reporting. All of this can be easily picked up by first time users with minimal training.
> 
> **Cons**: Its difficult to contact customer services or when you do I found i was passed between 3 different individuals.
> 
> Easy to use product but could improve customer services.

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2073077/cirrus-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/cirrus-contact-center/> |
| en-AE | <https://www.getapp.ae/software/2073077/cirrus-contact-center> |
| en-AU | <https://www.getapp.com.au/software/2073077/cirrus-contact-center> |
| en-CA | <https://www.getapp.ca/software/2073077/cirrus-contact-center> |
| en-GB | <https://www.getapp.co.uk/software/2073077/cirrus-contact-center> |
| en-IE | <https://www.getapp.ie/software/2073077/cirrus-contact-center> |
| en-NZ | <https://www.getapp.co.nz/software/2073077/cirrus-contact-center> |
| en-SG | <https://www.getapp.sg/software/2073077/cirrus-contact-center> |
| en-ZA | <https://www.getapp.za.com/software/2073077/cirrus-contact-center> |

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