---
description: Learn how ListenFirst can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ListenFirst Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Social Media Analytics Tools](/directory/1607/social-media-analytics-tools/software) > [ListenFirst](/software/2072701/listenfirst)

# ListenFirst

Canonical: https://www.getapp.co.nz/software/2072701/listenfirst

> ListenFirst is a premier social media analytics platform that seamlessly brings together everything users need to unlock social insights, optimize social media marketing, and maximize social media ROI. ListenFirst provides centralized social media analytics and reporting, 360 social media strategy planning, competitive and industry benchmarks, influencer and partner analytics, campaign and content performance tracking, and brand health and consumer sentiment analysis.
> 
> Verdict: Rated **4.6/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ListenFirst

\- Provides centralized social media analytics and reporting across all channels to easily analyze owned, earned, and paid content

- Enables 360 degree social media strategy planning through real data on content performance, consumer sentiments, and competitive benchmarking

- Delivers competitive and industry benchmarking to understand brand performance against competition and industry

- Offers influencer and partner analytics to optimize influencer campaigns and sponsorship opportunities

- Measures campaign and content performance through engagement metrics tailored to unique business goals

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 5 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ListenFirst Media
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Per User
- **Pricing Details**: Contact ListenFirst for pricing details.
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- @mentions
- API
- Audience Targeting
- Benchmarking
- Campaign Analytics
- Competitive Analysis
- Competitor Monitoring
- Content Management
- Customer Engagement
- Customisable Reports
- Dashboard
- Engagement Tracking
- Impact Measurement
- Influencer Tracking
- Multi-Channel Data Collection
- Performance Metrics
- Post Scheduling
- Reporting/Analytics
- Reputation Management
- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Social Media Analytics Tools](https://www.getapp.co.nz/directory/1607/social-media-analytics-tools/software)

## Related Categories

- [Social Media Analytics Tools](https://www.getapp.co.nz/directory/1607/social-media-analytics-tools/software)
- [Social Media Monitoring Software](https://www.getapp.co.nz/directory/1091/social-media-monitoring/software)

## Alternatives

1. [BigSpy](https://www.getapp.co.nz/software/2050741/bigspy) — 4.8/5 (2484 reviews)
2. [Agorapulse](https://www.getapp.co.nz/software/91082/agorapulse) — 4.6/5 (713 reviews)
3. [Hootsuite](https://www.getapp.co.nz/software/20432/hootsuite) — 4.4/5 (3795 reviews)
4. [Brand24](https://www.getapp.co.nz/software/101485/brand24) — 4.7/5 (254 reviews)
5. [Adhook](https://www.getapp.co.nz/software/2060870/adhook) — 4.8/5 (29 reviews)

## Reviews

### "\[SENSITIVE CONTENT\] - Review" — 4.0/5

> **Verified Reviewer** | *4 May 2022* | Entertainment | Recommendation rating: 9.0/10
> 
> **Pros**: I like the content analysis, video analysis, and classic reporting features the most
> 
> **Cons**: Sentiment Analysis is a bit lacking and isn't as intuitive or robust as I'd like it to be
> 
> My overall experience with ListenFirst has been mostly good.  Client Services is helpful and the platform offers a lot of useful capabilities

-----

### "ListenFirst has saved us countless hours of work" — 5.0/5

> **Emily** | *29 April 2022* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: ListenFirst gives us the most comprehensive view of our brands’ performance. The competitor and content tabs save hours of manual work for my team.
> 
> **Cons**: ListenFirst’s platform is not as user intuitive as it could be.
> 
> ListenFirst

-----

### "Ad Sales Research Analytics" — 4.0/5

> **Robert** | *15 August 2022* | Market Research | Recommendation rating: 8.0/10
> 
> **Pros**: The brand tracking and Engagement scores for AMCN's programs vs. the competitive landscape
> 
> **Cons**: Affinity score reporting is confusing and could be better
> 
> Provide the value of our programs are among Social engagement

-----

### "I'd recommend ListenFirst 11/10 times\!" — 5.0/5

> **Chris** | *29 April 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I like that you can compare response rate instead of engagement rate to take into consideration size of following.
> 
> **Cons**: It's a bit slow and the UI isn't up to par with other competitors.
> 
> Love it. Love the support team. They make my job easier.

-----

### "ListenFirst Has Elevated Our Offerings & Partnerships" — 5.0/5

> **Karla** | *11 May 2022* | Publishing | Recommendation rating: 10.0/10
> 
> **Pros**: ListenFirst gives us an in-depth look at not only our own social performance, but also a clear look at our competitors, clients and prospects. We're able to use the platform for both the pre- and post-sale phase, along with our own organic content, making it highly versatile and impactful for multiple teams.
> 
> **Cons**: It can be a little tricky to use and slightly overwhelming with all the features.
> 
> We've had a great experience with ListenFirst and its team who have been outstanding, making sure we are getting everything we need out of the platform.

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2072701/listenfirst)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/listenfirst/> |
| en-AE | <https://www.getapp.ae/software/2072701/listenfirst> |
| en-AU | <https://www.getapp.com.au/software/2072701/listenfirst> |
| en-CA | <https://www.getapp.ca/software/2072701/listenfirst> |
| en-GB | <https://www.getapp.co.uk/software/2072701/listenfirst> |
| en-IE | <https://www.getapp.ie/software/2072701/listenfirst> |
| en-NZ | <https://www.getapp.co.nz/software/2072701/listenfirst> |
| en-SG | <https://www.getapp.sg/software/2072701/listenfirst> |
| en-ZA | <https://www.getapp.za.com/software/2072701/listenfirst> |

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