---
description: Learn how HiperMe! can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HiperMe! Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [HiperMe\!](/software/2072531/hiperme)

# HiperMe\!

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> HiperMe\! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe\!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message
> 
> Verdict: Rated **4.8/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of HiperMe\!

 Cloud-based contact center platform O\\offers unified communications with voice, chat, and video.&#10; Integrates seamlessly with CRM systems and Microsoft teams for efficient customer interactions.&#10; Omnichannel capabilities allow customers to contact via their preferred method - call, email, chat, WhatsApp, SMS.&#10; Real-time monitoring and advanced reporting provide actionable insights into agent performance.&#10; Scalable capacity ensures the platform can grow as your business needs change.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 10 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: HiperPBX

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Please contact HiperPBX directly for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Brazilian Portuguese, English, European Portuguese, Portuguese, Spanish
- **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador and 29 more

## Features

- AI
- AI Text Generation
- AI Text-to-Speech
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Analytics
- Answering Machine Detection
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Business Process Automation

## Integrations (15 total)

- Cloud Whatsapp
- Debitia
- Facebook
- Instagram
- Instagram for Business
- Odoo
- Pilot
- SAP Cloud ERP
- WhatsApp
- WhatsApp API
- WhatsApp Business Platform
- Whatsapp CRM
- Zoho DataPrep
- monday CRM
- monday.com AI Work Platform

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Unified Communications Software](https://www.getapp.co.nz/directory/599/unified-communications/software)

## Related Categories

- [Unified Communications Software](https://www.getapp.co.nz/directory/599/unified-communications/software)
- [Business Phone Systems](https://www.getapp.co.nz/directory/1099/business-phone-systems/software)
- [Call Accounting Software](https://www.getapp.co.nz/directory/274/call-accounting/software)
- [Telephony Software](https://www.getapp.co.nz/directory/294/telephony/software)
- [Predictive Dialer Software](https://www.getapp.co.nz/directory/849/predictive-dialer/software)

## Alternatives

1. [Genesys Cloud CX](https://www.getapp.co.nz/software/104597/genesys-cloud) — 4.3/5 (269 reviews)
2. [Squaretalk](https://www.getapp.co.nz/software/106691/squaretalk-matrix) — 4.8/5 (119 reviews)
3. [LiveAgent](https://www.getapp.co.nz/software/91301/liveagent) — 4.7/5 (1789 reviews)
4. [JustCall](https://www.getapp.co.nz/software/2047760/justcall) — 4.1/5 (225 reviews)
5. [Bitrix24](https://www.getapp.co.nz/software/90602/bitrix24) — 4.2/5 (1005 reviews)

## Reviews

### "Excelente Herramienta Colaborativa" — 5.0/5

> **Alfredo** | *13 May 2024* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Lo facil que es conetcarte, estable. No hay que instalar nada, solo abrir el explorador chrome y loguearse.
> 
> **Cons**: Por el momento nada. Es estable, cumple con lo prometido.

-----

### "Iniciativa" — 4.0/5

> **federico** | *13 May 2024* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: Permite diversas integraciones con diferentes plataformas. La comunicación con el  área de IT y comercial te permiten plantear mejoras a la herramienta para la utilización día a día y en caso de tener algún inconveniente resolverlo real-time.&#10;En cuanto al diseño de la herramienta es intuitivo y ágil.
> 
> **Cons**: En un inicio la estandarizacion de reportes, fue un inconveniente pero con el tiempo se fueron adaptando al mercado.

-----

### "Excelente relación Costo-Beneficio" — 5.0/5

> **gisela** | *14 May 2024* | Public Policy | Recommendation rating: 8.0/10
> 
> **Pros**: La implementación fue rápida.&#10;Es fácil de acceder.&#10;Tiene una interfaz sencilla. &#10;Costo accesible
> 
> **Cons**: Cuando hay chats la pestaña no parpadea o no hace algún sonido para identificar que te están contactando
> 
> En mi experiencia permitió la unión entre teléfonos ip físicos y virtuales, siendo transparente para la persona que llama si se esta respondiendo desde el teléfono o una computadora.&#10;Por otro lado, permitió que todas las oficinas tuvieran internos ya que se encuentran en diferentes ubicaciones.

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### "Excelente Servicio" — 5.0/5

> **Gaston** | *13 May 2024* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: la calidad, estabilidad y precio son los mejores atributos
> 
> excelente servicio y tiene una estabilidad y fiabilidad muy alta

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### "Maximizando la Productividad: Una Mirada Detallada a HiperMe.com" — 4.0/5

> **Ariel** | *9 May 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: HiperMe se destaca como una plataforma omnicanal en la nube eficiente para la gestión de comunicaciones corporativas, ofreciendo múltiples ventajas. Primero, integra comunicaciones unificadas en un solo lugar, permitiendo a los usuarios manejar voz, chat y video sin necesidad de infraestructura adicional. Segundo, su gestión omnicanal del centro de contacto proporciona un panel único para controlar diversas formas de comunicación como llamadas, emails y mensajes instantáneos, facilitando una respuesta rápida y eficaz desde una sola interfaz. Por último, la plataforma en la nube no solo ofrece implementación inmediata y escalabilidad según las necesidades del negocio, sino que también reduce significativamente los costos al eliminar la necesidad de infraestructura física, a la vez que mejora la experiencia del cliente y la eficiencia operativa.
> 
> **Cons**: Sinceramente, me resulta difícil señalar algo que no me haya gustado de HiperMe\!, ya que todas sus características y funcionalidades han superado mis expectativas. La plataforma es robusta y ha cubierto todas las necesidades de comunicación de nuestra empresa de manera efectiva. Si tuviera que mencionar algún aspecto, diría que aún estoy explorando todas las posibilidades que ofrece, y cada nueva función que descubro me parece aún más útil.
> 
> ¡Usar HiperMe ha sido un cambio total para mejor\! Lo que más me ha flipado es lo fácil que se ha vuelto cambiar de un dispositivo a otro sin perder el ritmo. Ya sea que esté en mi móvil o saltando a la laptop, la transición es súper fluida. Y ni hablar de conectar con el equipo; es como que todos estamos en la misma onda al instante. Antes perdía un montón de tiempo solo tratando de sincronizarme con los demás, pero ahora, en un abrir y cerrar de ojos, estamos todos en la misma página. ¡Un verdadero alivio\!

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2072531/hiperme)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/hiperme/> |
| en-AE | <https://www.getapp.ae/software/2072531/hiperme> |
| en-AU | <https://www.getapp.com.au/software/2072531/hiperme> |
| en-CA | <https://www.getapp.ca/software/2072531/hiperme> |
| en-GB | <https://www.getapp.co.uk/software/2072531/hiperme> |
| en-IE | <https://www.getapp.ie/software/2072531/hiperme> |
| en-NZ | <https://www.getapp.co.nz/software/2072531/hiperme> |
| en-SG | <https://www.getapp.sg/software/2072531/hiperme> |
| en-ZA | <https://www.getapp.za.com/software/2072531/hiperme> |

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