---
description: Learn how Metrobi can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Metrobi Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Logistics Software](/directory/787/logistics/software) > [Metrobi](/software/2072003/metrobi)

# Metrobi

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> Metrobi is a delivery management software crafted to help businesses manage delivery operations via a unified portal. The platform offers a host of features, including route optimization, live tracking, proof of delivery, a driver mobile app, and delivery notifications.
> 
> Verdict: Rated **4.9/5** by 95 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Metrobi

 Highly rated delivery drivers - You work with a network of experienced local drivers who get reviewed by businesses like yours.
 Dedicated operations manager - You get a dedicated operations manager to support drivers and handle emergencies. 
 Delivery management software - You get route optimization, proof of delivery images, and live tracking. Your customers have access to delivery tracking and notifications.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 95 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Metrobi
- **Location**: Boston, US

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Pricing is based on number of drivers starting at $2.99/month per driver
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- 3PL Management
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Automated Scheduling
- Billing & Invoicing
- CRM
- Customer Database
- Customer Portal
- Data Import/Export
- Delivery Tracking
- Digital Signature
- Dispatch Management
- Document Management
- Drag & Drop
- Driver ETA
- Driver Management
- Electronic Signature

## Integrations (8 total)

- Olo
- Shopify Collabs
- Shopify Multi Carrier Shipping Label
- Shopify POS
- Shopify Product Options App
- Squarespace
- Wix
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Logistics Software](https://www.getapp.co.nz/directory/787/logistics/software)

## Related Categories

- [Logistics Software](https://www.getapp.co.nz/directory/787/logistics/software)
- [Delivery Management Software](https://www.getapp.co.nz/directory/1203/delivery-management/software)
- [Route Planning Software](https://www.getapp.co.nz/directory/1363/route-planning/software)
- [Courier Software](https://www.getapp.co.nz/directory/997/courier/software)
- [Food Delivery Software](https://www.getapp.co.nz/directory/909/food-delivery/software)

## Alternatives

1. [Elite EXTRA](https://www.getapp.co.nz/software/120399/elite-extra) — 4.7/5 (388 reviews)
2. [Track-POD](https://www.getapp.co.nz/software/116355/track-pod) — 4.7/5 (140 reviews)
3. [OptimoRoute](https://www.getapp.co.nz/software/107281/optimoroute) — 4.6/5 (267 reviews)
4. [Driv.in](https://www.getapp.co.nz/software/2057257/driv-in) — 4.7/5 (150 reviews)
5. [Detrack](https://www.getapp.co.nz/software/2049879/detrack) — 4.7/5 (97 reviews)

## Reviews

### "Best Courier Service for Restaurants" — 5.0/5

> **Verified Reviewer** | *28 February 2025* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: Food deliveries are always on time. The software makes managing orders a joke. Drivers actually care about the job.
> 
> **Cons**: Zero complaints. They got everything covered.
> 
> If you’re in the food business, Metrobi is a must. Orders arrive hot, on time, and the software keeps everything running without a hitch. I can track every order in real-time, no stress.

-----

### "The Delivery Management Software That Transformed Our Operations" — 5.0/5

> **Verified Reviewer** | *1 September 2025* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: 1. Highly intuitive delivery management software that scales with small businesses

2. Route planner optimizes delivery schedules and saves both time and money

3. Real-time order tracking with seamless communication between shop and drivers

4. Professional, polite drivers who handle fragile packages with care

5. Easy onboarding for new staff and quick learning curve

6. Excellent customer support team that is responsive and proactive
> 
> **Cons**: 1. Occasionally wish for even more advanced customization in the route planner (but the current setup already works very well)

2. With so many features available, it can take a little time to explore everything, though once you do, it’s a huge advantage
> 
> I was in charge of deploying and managing delivery management for a specialty coffee shop client. 

Running a coffee shop that delivers freshly roasted beans to customers across the city is always stressful. Since adopting Metrobi’s delivery management software, my client's workflow has completely transformed.

The route planner ensures that drivers take the most efficient paths, cutting down on delays and fuel costs. I now have complete visibility over every order in real time, and our team no longer spends hours manually coordinating deliveries.

As my client once remarked, the platform does feel like having a logistics department in my pocket; organized, accurate, and reliable. Most importantly, our customers almost never complain about any delays - we are able to constantly ensure timely deliveries.

Metrobi has truly given us peace of mind and allowed us to focus more on product quality rather than worrying about logistics.

-----

### "Midnight Express" — 4.0/5

> **Michael** | *8 November 2024* | Restaurants | Recommendation rating: 7.0/10
> 
> **Pros**: The app has improved where it is much easier to set up deliveries
> 
> **Cons**: The quality of drivers. Some are very good but some shouldn't be driving. Also last second cancelations are very infuriating, causing stress for my staff and customers.
> 
> It is positive, that is why I referred you to Mia's bakery.( Waiting on my sales commision on that account)

-----

### "Scalable Delivery Management for a Growing Startup" — 5.0/5

> **Mentor** | *26 September 2025* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: Scalable delivery management software for startups
Route planner handles high volumes efficiently
Excellent support team
Real-time updates and easy-to-use dashboard
Saves hours of manual coordination
> 
> **Cons**: The only downside is that Metrobi has set such a high bar that we now compare every other vendor to them.
> 
> As a fast-growing food-tech startup, we needed delivery management software that could scale with us. Metrobi’s route planner and centralized dashboard have been crucial. We handle hundreds of orders weekly, and the system ensures every delivery is optimized, trackable, and reliable. What once took hours of manual coordination now takes minutes. The support team has been outstanding, always quick to assist. Metrobi has allowed us to grow without worrying that logistics would hold us back.

-----

### "Fantastic Solution for Busy Wholesale Routes" — 5.0/5

> **Gaurav** | *1 May 2025* | Oil & Energy | Recommendation rating: 10.0/10
> 
> **Pros**: The fixed route management is very easy to use, and the tracking tools give us full control over each delivery. Customer satisfaction has noticeably improved since we started using it.
> 
> **Cons**: To be honest, the system has been running exceptionally well for us without any issues, and we've been thoroughly impressed by its flawless performance.
> 
> Metrobi has significantly improved the efficiency and organization of our daily wholesale bread deliveries, helping us streamline our operations and ensure timely, reliable service to our customers.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2072003/metrobi)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/transportation-logistics-software/a/metrobi-delivery-planning-software/> |
| en-AE | <https://www.getapp.ae/software/2072003/metrobi> |
| en-AU | <https://www.getapp.com.au/software/2072003/metrobi> |
| en-CA | <https://www.getapp.ca/software/2072003/metrobi> |
| en-GB | <https://www.getapp.co.uk/software/2072003/metrobi> |
| en-IE | <https://www.getapp.ie/software/2072003/metrobi> |
| en-NZ | <https://www.getapp.co.nz/software/2072003/metrobi> |
| en-SG | <https://www.getapp.sg/software/2072003/metrobi> |
| en-ZA | <https://www.getapp.za.com/software/2072003/metrobi> |

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