---
description: Learn how Zoobook EHR can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Zoobook EHR Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Therapy Notes Software](/directory/3631/therapy-notes/software) > [Zoobook EHR](/software/2071928/zoobook-ehr)

# Zoobook EHR

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> Zoobook offers cloud EHR and practice management software for mental health facilities, behavioral health facilities, psychiatry practices, addiction treatment centers, solo practitioners
> 
> Verdict: Rated **4.7/5** by 153 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Zoobook EHR

1\. Scheduling and client's self scheduling
2. AI and Clinical Decision Support
3. Billing
4. Practice management
5. Methadone module, bed management, Telehealth

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 153 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoobook Systems
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$100.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Zoobook offers a range of pricing options for agencies of all sizes.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Scheduling
- Charting
- Claims Management
- Claims Scrubbing
- Clinic Interoperability
- Coding Assistance
- Compliance Tracking
- Confirmations/Reminders
- Decision Support Software
- E-Prescribing
- EMR/EHR
- Employee Management
- For Mental/Behavioral Health
- HIPAA Compliant
- Initial Assessments
- Insurance Eligibility Verification
- Meaningful Use Certified
- Medical Billing
- Multi-Provider Practice
- ONC-ATCB Certified

## Integrations (1 total)

- 1LIMS

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Therapy Notes Software](https://www.getapp.co.nz/directory/3631/therapy-notes/software)

## Related Categories

- [Therapy Notes Software](https://www.getapp.co.nz/directory/3631/therapy-notes/software)
- [Therapy Software](https://www.getapp.co.nz/directory/3539/therapy/software)
- [Mental Health Software](https://www.getapp.co.nz/directory/71/mental-health/software)
- [Electronic Medical Records Software](https://www.getapp.co.nz/directory/56/electronic-medical-records/software)

## Alternatives

1. [Carepatron](https://www.getapp.co.nz/software/2048864/carepatron) — 4.4/5 (858 reviews)
2. [EHRYourWay](https://www.getapp.co.nz/software/102909/ehr-your-way) — 4.9/5 (528 reviews)
3. [Alleva](https://www.getapp.co.nz/software/2060766/alleva) — 4.5/5 (282 reviews)
4. [TheraNest](https://www.getapp.co.nz/software/102857/theranest-mental-health) — 4.4/5 (1033 reviews)
5. [SimplePractice](https://www.getapp.co.nz/software/102879/simplepractice) — 4.6/5 (2827 reviews)

## Reviews

### "Zoobooks Review" — 5.0/5

> **Andrea** | *12 November 2024* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of use; good support team; problems are usually resolved.
> 
> **Cons**: New features not being explained well.
New employee orientation not thorough
> 
> Generally good. No problems with support. Sometimes it takes a while to get supervisor's approval to change a note. Don't understand why it needs supervisor approval to cancel a duplicate note., etc.

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### "EHR review" — 4.0/5

> **Desiree** | *13 February 2025* | Nonprofit Organisation Management | Recommendation rating: 7.0/10
> 
> **Pros**: lots of information documented, ability to create our own forms
> 
> **Cons**: too many tabs need to be opened for functions; the customer service is mostly via email and cannot move straight to phone call which makes it time consuming and a waste of time at times during a busy work day
> 
> its been okay thus far. no major complaints

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### "Zoobook Pros/Cons" — 3.0/5

> **Debra** | *13 November 2023* | Mental Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: Web-based format
Teams' willingness to adapt program to meet our needs
> 
> **Cons**: Difficult to set up - needs to be simplified
Not yet able to get the reports I need
> 
> It has been a difficult roll-out. Zoobook has been good about adapting the program to fit what we need. They were the only software willing to make changes for our unique practice.

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### "Thank you Zoobook" — 5.0/5

> **Gulce** | *13 February 2025* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Zoobook is user-friendly and well-organized, making it easy to navigate through client records and documentation. I appreciate its efficient workflow features, which help streamline note-taking and scheduling. The integration of different modules in one system also improves accessibility and coordination of care.
> 
> **Cons**: I didn’t like the saving feature in Zoobook. I often feel like I need to be on high alert because it doesn’t always feel secure, and I worry that my information might get lost. A more reliable auto-save function would improve the experience.

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### "Navigating through ZooBooks" — 5.0/5

> **Jocelyn** | *6 May 2025* | Mental Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Multiple services in one central software system without having to implement others to do different things - it's a one stop shop program.
> 
> **Cons**: I think there should be some improved to form builder. Utilizing a plugin if that is even possible to make the form more user friendly and designer friendly would be great. The best example for this would be something similar to how Wordpress uses Beaver or Element to make creating pages easier.
> 
> I love the fact that there is a designated team available to help you learn all the ins and out of the program. The fact that they also provide recordings of each training is a plus. Sometimes you can be so swamped with work and projects you might forget something pivotal that you learned during your training session and having the recordings is such a life saver.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2071928/zoobook-ehr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/zoobook-ehr/> |
| en-AE | <https://www.getapp.ae/software/2071928/zoobook-ehr> |
| en-AU | <https://www.getapp.com.au/software/2071928/zoobook-ehr> |
| en-CA | <https://www.getapp.ca/software/2071928/zoobook-ehr> |
| en-GB | <https://www.getapp.co.uk/software/2071928/zoobook-ehr> |
| en-IE | <https://www.getapp.ie/software/2071928/zoobook-ehr> |
| en-NZ | <https://www.getapp.co.nz/software/2071928/zoobook-ehr> |
| en-SG | <https://www.getapp.sg/software/2071928/zoobook-ehr> |
| en-ZA | <https://www.getapp.za.com/software/2071928/zoobook-ehr> |

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