--- description: Learn how Rilla can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Rilla Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/2043/speech-analytics/software) > [Rilla](/software/2071538/rillavoice) # Rilla Canonical: https://www.getapp.co.nz/software/2071538/rillavoice Page: 1 / 15\ Next: [Next page](https://www.getapp.co.nz/software/2071538/rillavoice?page=2) > Rillavoice is a cloud-based speech analytics software for the home improvement industry. It uses AI to automatically transcribe, analyze, and give users feedback to improve their close rates and help their sales managers save dozens of hours every month. The AI provides insights to help reps talk better, follow the sales processes to increase the close rate, and provide tangible content on how top sellers at the company are overcoming obstacles. > > Verdict: Rated **4.8/5** by 345 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Rilla • Increase your close rates.  • Save time and be more effective. • Increase your average ticket. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 345 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Rilla ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Dominican Republic, United States ## Features - API - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Audio Capture - Automated Scheduling - Automatic Transcription - Billing & Invoicing - CRM - Calendar Management - Call Routing - Communication Management - Contract/License Management - Customer Database - Customer Experience Management - Customer History - Customer Management - Customisable Forms - Customisable Reports ## Integrations (1 total) - ServiceTitan ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Speech Analytics Software](https://www.getapp.co.nz/directory/2043/speech-analytics/software) ## Related Categories - [Speech Analytics Software](https://www.getapp.co.nz/directory/2043/speech-analytics/software) - [Service Dispatch Software](https://www.getapp.co.nz/directory/520/service-dispatch/software) ## Alternatives 1. [Fathom](https://www.getapp.co.nz/software/2071295/fathom-1) — 5.0/5 (807 reviews) 2. [Talkatoo](https://www.getapp.co.nz/software/2048848/talkatoo) — 4.7/5 (220 reviews) 3. [Gong.io](https://www.getapp.co.nz/software/115403/gong-io) — 4.8/5 (560 reviews) 4. [CallAI](https://www.getapp.co.nz/software/2068364/callai) — 4.7/5 (7 reviews) 5. [Transkriptor](https://www.getapp.co.nz/software/2074121/transkriptor) — 4.7/5 (550 reviews) ## Reviews ### "Great Tool" — 5.0/5 > **Delbert** | *11 August 2025* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: The AI feedback and suggestion to help improve for the next time. The software provides great insight. > > **Cons**: Honestly I can point out anything that I dislike about Rilla. If I had to point out something it would be the slow upload time. > > I think its a great tool. The benefits of a coach to help improve sales performance and capitalizing certain aspects that needs to be covered with the customers. ----- ### "Rilla Review" — 5.0/5 > **Mike** | *7 January 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: What I like most about Rilla is how effortlessly it turns everyday sales conversations into clear, coachable insights without adding friction for reps. It captures the reality of what’s actually being said in the field, then breaks it down into actionable data—talk ratios, keyword usage, objection handling, and coaching moments—so feedback is specific and objective instead of based on gut feel. The ability to quickly identify top-performer behaviors and replicate them across the team has made coaching more efficient, more fair, and far more impactful, especially in fast-moving, in-home sales environments. > > **Cons**: Sometimes the automatic transcription can misinterpret words or phrases, especially with strong accents, background noise, or overlapping talk. Sometimes the sounds is muffled if the device is recording outside or in a pocket. > > Overall, my experience with Rilla has been very positive—it’s become a powerful tool for bringing clarity and objectivity to sales coaching. It makes it easy to identify what top performers are doing differently and turn real conversations into actionable improvement. While there’s a small learning curve, the impact on accountability, consistency, and rep development has been well worth it. ----- ### "Advancement in technology" — 3.0/5 > **Carrie** | *3 February 2026* | Building Materials | Recommendation rating: 8.0/10 > > **Pros**: It helps keep me on target. Knowing I’m being recorded I am more aware of hitting my points and gaining agreement. > > **Cons**: It doesn’t always hear things correctly. Often it doesn’t hear things I say then tells me I didn’t do those things, when I did. > > most people don’t want to be recorded. I have to sell it and it adds to the already long consultation. Once that’s past I often forget it’s even running. ----- ### "This app Rilla slick." — 5.0/5 > **Jeff** | *7 January 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The technology and customer support are both great. I can give and receive feedback almost anytime, and the AI tech can be helpful in helping me gleam info from long recordings after I’ve long forgotten. > > **Cons**: I sometimes forget to stop recording - not much Rilla can do - I don’t want it popping up in appointments\! > > Overall it’s been good and useful. I like the AI help - great to have a summary of what was discussed, what concerns there were, etc. Helps boost my professionalism. ----- ### "Great resource\!" — 5.0/5 > **Michelle** | *11 January 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Team collaboration, Ease of finding and reviewing key points in sales calls. Being able to ride along with teammates without having to actually attend live > > **Cons**: While conversations have to be deleted if there's one point that needs to be removed. The record of the appointment becomes lost entirely if a rep forgets their phone in the room for 5 min. Wish that 5 min could be redacted instead > > Staff is friendly and very quick to help if you come across any issues. They're always very friendly and helpful ----- Page: 1 / 15\ Next: [Next page](https://www.getapp.co.nz/software/2071538/rillavoice?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2071538/rillavoice) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data