--- description: Learn how Fathom can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Fathom Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/3872/ai-sales-assistant/software) > [Fathom](/software/2071295/fathom-1) # Fathom Canonical: https://www.getapp.co.nz/software/2071295/fathom-1 Page: 1 / 34\ Next: [Next page](https://www.getapp.co.nz/software/2071295/fathom-1?page=2) > Cloud-based AI meeting notetaker that records, transcribes, and summarizes Zoom, Google Meet, and Microsoft Teams calls. > > Verdict: Rated **5.0/5** by 809 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Fathom \* Eliminates manual note-taking during meetings by automatically recording, transcribing, and summarizing calls, allowing participants to focus on the conversation rather than documentation. \* Delivers transcripts, AI summaries, and action items immediately after each call, reducing the lag between meeting completion and follow-up execution. \* Provides unlimited recordings and storage on all plans, including the permanently free individual tier, removing capacity constraints for high-volume meeting environments. \* Automates CRM updates and follow-up email drafts based on meeting content, cutting post-meeting administrative time for sales and customer success teams. \* Shared meeting libraries, folders, and AI Search give teams searchable access to organizational knowledge captured across all past recorded conversations. \* Accelerates new employee onboarding by providing access to past meeting recordings and transcripts, reducing ramp time without requiring live shadowing. \* AI Scorecards and behavioral metrics including talk time, questions asked, and monologue detection support consistent, data-driven coaching and performance tracking at scale. \* Ask Fathom chat interface enables querying of individual meetings or the full organizational meeting history, surfacing specific insights, action items, and trends on demand. \* AI Search Alerts deliver automated notifications when new meetings match a saved search topic, keeping stakeholders informed without manual monitoring. \* Deal View and Company View aggregate call data by sales deal and account, giving revenue teams a centralized reference for pipeline and account history. \* Highlight clipping and playlists allow teams to create, organize, and share short clips from recordings for training, handoffs, and knowledge distribution. \* HIPAA, SOC2 Type II, and GDPR compliance certifications support deployment in regulated industries where data handling requirements restrict tool selection. \* SAML SSO and Okta SCIM provisioning on the Business plan support enterprise identity management and automated user lifecycle administration. \* Public API, webhooks, and MCP integration for Claude and ChatGPT extend meeting data into custom workflows and external AI tooling. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 809 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Fathom ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: Arabic, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Macedonian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Action Item Tracking - Alerts/Escalation - Alerts/Notifications - Annotations - Automatic Transcription - CRM - Call Management - Call Recording - Call Tracking - Call Transcription - Chat Transcript - Chatbot - Code-free Development - Collaboration Tools - Conferencing - Configurable Workflow - Conversation Intelligence ## Integrations (47 total) - Airtable - Asana - Bloom Growth - Calendar Scheduling Software for Teams - Calendly - Calendly for G Suite - ChatGPT - Chrome Enterprise - Claude - Claude Code - Confluence - Easebot AI Booking Bot for GoHighLevel - Google Meet - Google Workspace - HighLevel ... and 32 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [AI Sales Assistant Software](https://www.getapp.co.nz/directory/3872/ai-sales-assistant/software) ## Related Categories - [AI Sales Assistant Software](https://www.getapp.co.nz/directory/3872/ai-sales-assistant/software) - [Transcription Software](https://www.getapp.co.nz/directory/2035/transcription/software) - [AI Meeting Assistants](https://www.getapp.co.nz/directory/5355/ai-meeting-assistants/software) - [Note Taking Software](https://www.getapp.co.nz/directory/3812/note-taking/software) - [Sales Coaching Software](https://www.getapp.co.nz/directory/1411/sales-coaching/software) ## Alternatives 1. [Slack](https://www.getapp.co.nz/software/91563/slack) — 4.7/5 (24209 reviews) 2. [Apollo.io](https://www.getapp.co.nz/software/122751/apollo-io) — 4.5/5 (398 reviews) 3. [Gong](https://www.getapp.co.nz/software/115403/gong-io) — 4.8/5 (561 reviews) 4. [Modjo](https://www.getapp.co.nz/software/2047976/modjo) — 4.7/5 (60 reviews) 5. [Outreach](https://www.getapp.co.nz/software/101901/outreach) — 4.4/5 (311 reviews) ## Reviews ### "Fathom for the win" — 5.0/5 > **Julian** | *31 October 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Fathom really does help me with note taking, sends the summary of the meeting afterwards, very helpful to catch up. Also the video recordings are so useful to playback and smooth with the transcripts. > > **Cons**: When it sends an email to the attendee, I cannot see what got sent to them. apart from that, it is very very useful. > > I love it\! I think it is a must have tool for all companies to be using. This is because if all companies were using it, it would be great to get emails of summary from them too ----- ### "Fathom Is Like My Own Virtual Assistant" — 5.0/5 > **Tony** | *5 May 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and it has saved me countless hours in piecing together meeting notes. > > **Cons**: Clients are sometimes skeptical about AI note takers but that is not a product issue. > > I love the tool so far. It has saved me countless hours. I recieve an overview of the meetings and key takeaways and action items. ----- ### "the AI-powered note-taking assistant" — 5.0/5 > **Verified Reviewer** | *27 May 2024* | Information Technology & Services | Recommendation rating: 3.0/10 > > **Pros**: Fathom AI Notetaker is an application that promises to revolutionize the way we take notes during meetings. With the ability to record, transcribe, highlight, and summarize your meetings, Fathom allows you to fully focus on the conversation without the worry of capturing every detail manually. > > **Cons**: Instead of sharing just text, Fathom allows you to share specific video clips from the meetings but not in a separate way ----- ### "Premium is an A+ Platform" — 5.0/5 > **Kevin** | *28 May 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: The AI meeting note taker has a superior method of collecting the information and a variety of pre-set options for sorting that are much more useful than competitors. > > **Cons**: No cons at the moment other than needing budget to maintain the premium option which has the superior AI note taking capacity. > > Very intuitive platform with great customers support and engagement. I found it very easy to implement into my day to day work. ----- ### "Fathom - I highly recommend\!" — 5.0/5 > **Chris** | *27 May 2025* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: Fathom is super easy to use and outperforms other similar apps I’ve tried. The customer support is responsive and helpful. I highly recommend\! > > **Cons**: I’ve had a really smooth experience with Fathom so far, no issues at all. Everything works the way it’s supposed to, which makes it easy to rely on for my day-to-day needs. ----- Page: 1 / 34\ Next: [Next page](https://www.getapp.co.nz/software/2071295/fathom-1?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2071295/fathom-1) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data