---
description: Learn how Glassbeam can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Glassbeam Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Business Performance Management Software](/directory/242/business-performance-management/software) > [Glassbeam](/software/2069859/glassbeam)

# Glassbeam

Canonical: https://www.getapp.co.nz/software/2069859/glassbeam

> Glassbeam is a cloud-based data analytics platform serving providers, OEMs, and ISOs in the healthcare industry by providing business intelligence to maximize the uptime, utilization, and lifecycle costs of connected medical assets, such as MR, CT, and X-ray.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Glassbeam

Service Analytics:
Service Analytics helps healthcare providers analyze complex machine performance logs:

System Health Dashboard 
Provides a cockpit view of all systems and their status, connectivity and alerts. Near real-time status based on most recent log files and Al based rules. 
Leverage the ability to view historical trends and resolution steps for issues detected in machine logs. Schedule service proactively and reduce the time to resolve issues.

Predictive Maintenance 
Deploy Machine Learning (ML) and Artificial Intelligence (Al) models based on historical data to predict part failures, including CT tube failures, to minimize unplanned downtime. Anomaly detection is used to identify early warning trends

Real-time Environmental Monitoring
Utilize a comprehensive dashboard and alerts to monitor compressor power, room temp/humidity, and chiller water temp In/Out.

Remote Monitoring
Improve visibility to system performance, component attributed, and machine history. Remote in to analyze logs and perform root cause analysis.

Connect to CMMS for Real-Time KPI Visibility
Eliminate the manual effort required to view service team performance KPIs, including Mean Time Between Failure (MTBF), Parts Replacement Rates, First Time Fix Rate (FTFR), and Mean Time to Resolve (MTTR). Leverage fleet performance measures to enhance knowledge database and proactive alerts.

Utilization Analytics:
Optimize Utilization and Exam Volume
Understand exam volume by modality, asset, or facility and discover areas of optimization to increase imaging utilization
•	Improve visibility to fleet-wide utilization metrics and referral patterns
•	Optimize staffing and hours of operation

Enhance Patient Experience 
Discover areas of optimization to improve the patient experience
•	Reduce wait times, long exams, and rescheduling to maximize customer satisfaction

Referrals
Measure top physician referral patterns to target opportunities for growth
•	Align technology plans with referral volumes and mix
•	Establish alert thresholds to optimize referrals from internal and out-of-network physicians

Analytics Exam Analysis
Identify top exams, operators, and assets used across sites
	Analyze exams performed by modality by use and duration
	Identify outliers to address performance issues workflow and define training opportunities

Staff Productivity
Monitor Productivity across facilities and modalities to optimize access and cost
•	Measure Productivity against system and industry benchmarks
•	Identify specific training requirements based on performance

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Glassbeam
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$20,000.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Glassbeam pricing is based on data usage and user seats.
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- "What If" Scenarios
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Anomaly Detection
- Benchmarking
- Budgeting/Forecasting
- Continuous Monitoring
- Correlation Analysis
- Customisable Reports
- Dashboard
- Data Analysis Tools
- Data Visualisation
- Event Logs
- Event Tracking
- Forecasting
- Goal Setting/Tracking
- Issue Tracking

## Support Options

- 24/7 (Live rep)

## Category

- [Business Performance Management Software](https://www.getapp.co.nz/directory/242/business-performance-management/software)

## Related Categories

- [Business Performance Management Software](https://www.getapp.co.nz/directory/242/business-performance-management/software)
- [Business Intelligence Tools](https://www.getapp.co.nz/directory/318/business-intelligence/software)
- [Log Analysis Software](https://www.getapp.co.nz/directory/3793/log-analysis/software)
- [Hospital Management Software](https://www.getapp.co.nz/directory/795/hospital-management/software)
- [Data Analysis Software](https://www.getapp.co.nz/directory/1129/data-analysis/software)

## Alternatives

1. [Splunk Enterprise](https://www.getapp.co.nz/software/122523/splunk) — 4.6/5 (259 reviews)
2. [Elastic Stack](https://www.getapp.co.nz/software/122079/elasticsearch) — 4.6/5 (70 reviews)
3. [Chaossearch](https://www.getapp.co.nz/software/130671/chaossearch) — 4.7/5 (3 reviews)
4. [Datadog](https://www.getapp.co.nz/software/91489/datadog-cloud-monitoring) — 4.6/5 (357 reviews)
5. [Dynatrace](https://www.getapp.co.nz/software/100741/ruxit) — 4.5/5 (82 reviews)

## Reviews

### "Best Analytical Data Mining Application\!" — 5.0/5

> **Michael "Sully"** | *16 April 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use\! By far the most sleek and easy to use interface that i've seen so far. I really like the features and functionality of the program. Glassbeam does a fantastic job of providing world-class customer support. I highly recommend Glassbeam\!
> 
> **Cons**: I can't say that there is anything out there that would be a "con" about Glassbeam. I just wish more people knew about it\!

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2069859/glassbeam)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/security-software/a/glassbeam/> |
| en-AE | <https://www.getapp.ae/software/2069859/glassbeam> |
| en-AU | <https://www.getapp.com.au/software/2069859/glassbeam> |
| en-CA | <https://www.getapp.ca/software/2069859/glassbeam> |
| en-GB | <https://www.getapp.co.uk/software/2069859/glassbeam> |
| en-IE | <https://www.getapp.ie/software/2069859/glassbeam> |
| en-NZ | <https://www.getapp.co.nz/software/2069859/glassbeam> |
| en-SG | <https://www.getapp.sg/software/2069859/glassbeam> |
| en-ZA | <https://www.getapp.za.com/software/2069859/glassbeam> |

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