---
description: Learn how m1Facility can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: m1Facility Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Fixed Asset Management Software](/directory/709/fixed-asset-management/software) > [m1Facility](/software/2069839/m1encompass)

# m1Facility

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> M1Encompass is a suite of applications developed by MaintenaceFirst, that provides CMMS, CAFM, and EAM functionalities. With unlimited user access for a competitively priced subscription, the company offers various services, including hosting, barcoding, and onsite training.
> 
> Verdict: Rated **4.2/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of m1Facility

•&#9;Anywhere Access – Multi-platform access through m1Facility, m1Connect, m1Mobile, and m1Monitor. Whether it's clients, staff, or technicians, everyone can connect to the facility's operations.&#10;•&#9;Flexible Deployment Options - LAN or Cloud based on your preference. &#10;•&#9;Feature-based Pricing Models – Enabling a pay-for-what-you-need approach and easily integrate additional modules to meet evolving enterprise requirements.&#10;•&#9;Seamless Scalability - With Unlimited User Access.&#10;•&#9;Risk-free Decision - 4-month FREE trial. &#10;&#10;Customize&#10;•&#9;Design Feedback Surveys - Create customized surveys. Receive email notifications for negative responses and low scores.&#10;•&#9;Create Compliance Deficiency Plans - Utilize m1Encompass to produce action plans for compliance deficiencies, demonstrating your facility's awareness and acknowledgment. Additionally, furnish documented corrective action plans during compliance inspections.&#10;•&#9;Customize the Approval Processes - Tailor workflows to your organization's specific needs and hierarchy, facilitating efficient and clear paths for approval.&#9;&#10;&#10;Set No Boundaries&#10;•&#9;Unlimited Users – Empower your entire team, from technicians, engineers and managers to administrative staff and contractors.&#10;•&#9;Unlimited Records - M1Encompass offers unlimited storage and customizable recordkeeping. Schedule preventive maintenance with custom intervals, job tasks, and assignment options. &#10;•&#9;Unlimited Locations - Create, manage, and compare unlimited facility locations, including buildings, floors, rooms, and zones across multiple locations from a centralized platform.&#10;•&#9;Unlimited Centralized Document Repository with Access Controls - Securely store all types of files, including contracts, manuals, and images, in a centralized repository. Integrate with third-party document management and RFID applications. Use access controls to protect sensitive information based on job roles or departments.&#10;•&#9;Unlimited Employee Accounts - Create and manage unlimited employee accounts for various types and roles.&#10;&#10;Keep Close Tabs&#10;•&#9;Track Integrated Data - Keep track of location furnishings, construction materials, and mechanical systems. Maintain asset equipment locations on space management blueprints with real-time updates.&#10;•&#9;Track Work Order Usage - Track project expenses and inventory with inventory history and work orders to manage assets efficiently.&#10;•&#9;Track Employee Activities - Monitor the progress of your employees' training and development, and keep records of their certifications and other relevant information.&#10;&#10;Monitor and Report&#10;•&#9;Utilize Interactive Dashboard \&amp; Analytics - Access real-time data with customizable dashboards for managing work orders, compliance, projects, and assets. Each module includes an independent analytics dashboard for easy issue resolution.&#10;•&#9;Leverage Imaging Capabilities - Capture, store, view, edit, and annotate images for efficient visual documentation of facility conditions, repairs, changes, or floor plans. The system supports multiple image formats and provides tools for adjusting image quality.&#10;•&#9;Produce Detailed Reports - Create in-depth reports using custom or popular templates for better contract and warranty management insights to support informed decision-making.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 9 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: M1 Software, Inc.

## Commercial Context

- **Starting Price**: US$30.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: An annual billing option is available with a 15% discount.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Accounting
- Asset Assignment
- Asset Categorisation
- Asset Lifecycle Management
- Asset Planning
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Scheduling
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Budgeting/Forecasting
- Calendar Management
- Calibration Management
- Checklists

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Fixed Asset Management Software](https://www.getapp.co.nz/directory/709/fixed-asset-management/software)

## Related Categories

- [Fixed Asset Management Software](https://www.getapp.co.nz/directory/709/fixed-asset-management/software)
- [HVAC Software](https://www.getapp.co.nz/directory/657/hvac/software)
- [Asset Tracking Software](https://www.getapp.co.nz/directory/1021/asset-tracking/software)
- [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software)
- [Preventive Maintenance Software](https://www.getapp.co.nz/directory/1127/preventive-maintenance/software)

## Alternatives

1. [UpKeep](https://www.getapp.co.nz/software/105965/upkeep) — 4.6/5 (1321 reviews)
2. [Limble](https://www.getapp.co.nz/software/2049215/limble-cmms) — 4.8/5 (738 reviews)
3. [CARL Source](https://www.getapp.co.nz/software/2074685/carl-source) — 4.4/5 (73 reviews)
4. [TRACTIAN](https://www.getapp.co.nz/software/2054445/tractian) — 4.8/5 (85 reviews)
5. [Simpro](https://www.getapp.co.nz/software/91468/simpro-enterprise) — 4.0/5 (145 reviews)

## Reviews

### "Facility Work Order solution" — 5.0/5

> **Bess** | *30 October 2023* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: M1Encompass offers a lot of features and functionalities within their various modules. Implementation process was fairly easy we just needed to provide them the data to import/setup. Support is responsive within 1 - 2 days.
> 
> **Cons**: The thing I like least about M1Encompass is the reporting capabilities.
> 
> We use M1Encompass for work order management for our hospital in both environmental services and engineering.

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### "M1Encompass Helping My Facility Operate More Smoothly" — 5.0/5

> **Scott** | *30 October 2023* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to adapt to my companies needs and wants in a program
> 
> **Cons**: It was a bit challenging to navigate at first but the tutorial videos and the training that I have had with \[sensitive content hidden\] has been amazing.
> 
> I would recommend M1Encompass to any facility that wants to have a program to make your operations better and can adapt to what your companies needs are.

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### "Good for the money" — 3.0/5

> **Misty** | *13 November 2023* | Health, Wellness & Fitness | Recommendation rating: 1.0/10
> 
> **Pros**: Easy to enter work orders&#10;Nice visuals&#10;Lower price than other Maintenance Programs
> 
> **Cons**: Not user friendly&#10;Horrible Customer Service&#10;Very limited in options and customization
> 
> Maintenance First is a good maintance program for a small company, but does not keep up with larger areas. The customer service is HORRIBLE\!\! Calls may or may not be returned, requests for service are ignored, and requests for changes are ignored. Reports are clunky and difficult to request.

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### "Great Product" — 4.0/5

> **Stephanie** | *6 November 2023* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I use M1Encompass daily, it is easy to use, it has a lot of capability, the employees can catch on quick how to use the program. We can keep up with our preventative maintenance easily and it is easy to add new equipment or schedules. Overall it is a good program.
> 
> **Cons**: N/A.
> 
> We have had a great experience with M1Encompass.

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### "Maintence First - Productive Tool" — 4.0/5

> **Jim** | *17 November 2023* | Recreational Facilities & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The new changes to the webpage have improved the overall look and feel.  The functionality of utilizing QR codes for various maintenance tasks is extremely helpful.
> 
> **Cons**: At first it was a little cumbersome, but now that we have been in it for awhile, and with the new GUI, it is easier to use.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2069839/m1encompass)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/m1encompass/> |
| en-AE | <https://www.getapp.ae/software/2069839/m1encompass> |
| en-AU | <https://www.getapp.com.au/software/2069839/m1encompass> |
| en-CA | <https://www.getapp.ca/software/2069839/m1encompass> |
| en-GB | <https://www.getapp.co.uk/software/2069839/m1encompass> |
| en-IE | <https://www.getapp.ie/software/2069839/m1encompass> |
| en-NZ | <https://www.getapp.co.nz/software/2069839/m1encompass> |
| en-SG | <https://www.getapp.sg/software/2069839/m1encompass> |
| en-ZA | <https://www.getapp.za.com/software/2069839/m1encompass> |

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