--- description: Learn how Brightsquid can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Brightsquid Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/1359/patient-engagement/software) > [Brightsquid](/software/2068533/brightsquid) # Brightsquid Canonical: https://www.getapp.co.nz/software/2068533/brightsquid Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/2068533/brightsquid?page=2) > Brightsquid is a cloud-based patient engagement software that helps businesses monitor privacy compliance, prevent online breaches, and block cyber attacks such as ransomware or phishing. > > Verdict: Rated **4.8/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Brightsquid • Privacy compliance across North America - Closed secure server storage so data does not transit the open Internet, encryption in transit and at rest, access audibility, user verification, and two-factor authentication. • Multiple user accounts included - Sharing passwords breaks privacy rules. Create staff accounts for coverage and audibility. Users can belong to multiple organizations to manage communications for more than one clinician or clinic-shared inbox. • Save days of time each year - Clinic staff saves message templates to send common communications with just a few clicks. • Advance digital data collection and screening - Send patients custom secure online forms to have responses returned before an appointment. • Send and receive with anyone - Message any of the professionals in the directory or invite colleagues to claim their own free account. Invite patients to eliminate mail and reduce phone traffic. • Shared clinic inbox - Send and receive messages to the clinic with available assigned staff addressing and triaging messages as appropriate. • Automatic closed loop communication - Read receipts show you if and when a message was read by, not just delivered to recipients. • Full-control message recall - If a message is sent to the wrong person, or access is no longer appropriate, users can always remove any message from all recipient inboxes to avoid any potential harm. • Ransomware blocking - No one will click on a link or attachment in a secure-mail message that is infected with ransomware or other harmful computer viruses. All information and files are scanned before being uploaded to the Brightsquid servers. • Zero spam inbox - All users of secure-mail are identity verified so there are no messages that aren't related to clinical activities. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 10 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Brightsquid Secure Communications Corp ## Commercial Context - **Starting Price**: CA$57.49 - **Pricing model**: (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Appointment Management - Care Plan Management - Communication Management - Compliance Management - HIPAA Compliant - Messaging - Mobile Access - Multi-Channel Communication - Multi-Location - Patient Education - Patient Engagement Software - Patient Intake - Patient Questionnaires - Surveys & Feedback - Third-Party Integrations - Workflow Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Patient Engagement Software](https://www.getapp.co.nz/directory/1359/patient-engagement/software) ## Alternatives 1. [Klara](https://www.getapp.co.nz/software/2063130/klara) — 4.6/5 (211 reviews) 2. [DocVilla](https://www.getapp.co.nz/software/2050822/docvilla) — 5.0/5 (74 reviews) 3. [Carepatron](https://www.getapp.co.nz/software/2048864/carepatron) — 4.4/5 (843 reviews) 4. [CheckinAsyst](https://www.getapp.co.nz/software/2057323/checkinasyst) — 4.4/5 (47 reviews) 5. [Review Wave](https://www.getapp.co.nz/software/121311/review-wave) — 4.7/5 (70 reviews) ## Reviews ### "Brightsquid, our best tool for security compliance\!" — 5.0/5 > **Patty** | *14 July 2023* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: The confidence of secure communication with our patients and colleagues. The support the provide whenever necessary is amazing, efficient and with quick results. > > **Cons**: The colleagues that try to gain access when setting up their accounts with us, the automated choice of a clinic to join results in the person trying to join our clinic. ----- ### "I highly recommend Brightsquid\!" — 5.0/5 > **Michele** | *27 July 2023* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: It is simple to set patients up in the system. The templates allow us to quickly send forms, reminders, and other information. Once paperwork is complete, it is simple to access to add to files. > > **Cons**: It would be great if there was an appointment reminder system that did not have to be integrated into a billing system. > > We have always received great customer support and the system performs exceptionally well. ----- ### "Brightsquid use" — 4.0/5 > **Nimet** | *14 July 2023* | Health, Wellness & Fitness | Recommendation rating: 5.0/10 > > **Pros**: Privacy in communication about staff and patient details. > > **Cons**: Difficult or confusing to use. I have only received and not used to send messages. > > Neutral ----- ### "Brightsquid" — 5.0/5 > **Richard** | *15 July 2023* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: It gives patient a secure way to message the health care team. > > **Cons**: It's a beast - we have to limit hours of operation as pts will send 911 messages. It is most difficult for older people for sure. > > Good - we use it a ton and most patients enjoy it. It's a flood gate when patients have this access . ----- ### "Brightsquid a bright star" — 5.0/5 > **Kim** | *18 July 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Ease of use compared to other products. A free product from our national association also works but is clumsy by comparison. > > **Cons**: Bulk mailing to other health professionals is not as easy as the bulk mailing to patients ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/2068533/brightsquid?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2068533/brightsquid) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data