---
description: Learn how Neocase HR can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Neocase HR Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Human Resources Software](/directory/256/human-resources/software) > [Neocase HR](/software/2068136/neocase-hr)

# Neocase HR

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> With Neocase's Case Management Software, you can improve your team's productivity, reduce response times, and increase customer satisfaction. Neocase is user-friendly and can be customized to meet the specific needs of your organization.
> 
> Verdict: Rated **4.3/5** by 7 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Neocase HR

Streamline workflows and avoid mistakes or misrouting, increasing efficiency throughout the HR team and reducing costs and time spent on issues. Keep employee relations investigations and case data organized and accessible, allowing for quicker resolution of cases and better tracking of trends and patterns.

Automate notifications and reminders, reducing the chance of missing important deadlines and ensuring that cases are resolved in a timely manner. With robust reporting and analytics capabilities, you receive valuable insights into HR operations to help inform data-driven decision making.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 7 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Neocase Software
- **Founded**: 2001

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Contact Neocase Software for pricing details.
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Case Management
- Chat/Messaging
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Document Management
- Electronic Signature
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Generative AI
- HR Management
- Knowledge Base Management

## Integrations (4 total)

- Dayforce HCM
- SAP SuccessFactors HCM
- ServiceNow
- Workday HCM

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Human Resources Software](https://www.getapp.co.nz/directory/256/human-resources/software)

## Related Categories

- [Human Resources Software](https://www.getapp.co.nz/directory/256/human-resources/software)
- [Employee Engagement Software](https://www.getapp.co.nz/directory/715/employee-engagement/software)
- [Onboarding Software](https://www.getapp.co.nz/directory/730/onboarding/software)
- [Complaint Management Software](https://www.getapp.co.nz/directory/841/complaint-management/software)
- [Investigation Management Software](https://www.getapp.co.nz/directory/1025/investigation-management/software)

## Alternatives

1. [Rippling](https://www.getapp.co.nz/software/112141/rippling) — 4.9/5 (4790 reviews)
2. [Paylocity](https://www.getapp.co.nz/software/102695/webpay) — 4.3/5 (1842 reviews)
3. [Connecteam](https://www.getapp.co.nz/software/105401/connecteam) — 4.6/5 (5233 reviews)
4. [BambooHR](https://www.getapp.co.nz/software/20517/bamboohr) — 4.6/5 (3429 reviews)
5. [Paycom](https://www.getapp.co.nz/software/8195/paycom) — 4.4/5 (1280 reviews)

## Reviews

### "Better Efficiency & Accuracy with Neocase" — 5.0/5

> **Bridget** | *6 May 2024* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: We implemented Neocase to automate several manual processes that were previously managed via a shared email inbox. It allowed us to systematize and track all workstreams, ensuring much more efficiency and accuracy in our processes. We were better able to scale with the business and manage employee productivity. It specifically helped us automate our employee change (crossboarding) processes, making the process more efficient for our HR team and the HR Business Partners. It also allowed us to more effectively track and manage employee questions. The reporting capability on our team's productivity was also very helpful.
> 
> **Cons**: Neocase is a very complex system. It is capable of doing almost anything, but you have to understand how to configure it. It's not a con exactly, but the learning curve is decently steep to complete understand the system, which is required to effectively troubleshoot and automate processes.
> 
> We implemented the system in a ridiculously short amount of time, which we were very appreciative of. But again, it is a time commitment to learn and understand the system.

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### "Does a good job at a good price" — 4.0/5

> **Douglas** | *31 May 2024* | Higher Education | Recommendation rating: 8.0/10
> 
> **Pros**: Simple to use and maintain and from my understanding is on the lower cost side of HR Systems.  And the people I interact with are great.
> 
> **Cons**: Sometimes have issues with upgrades causing problems or issues with cloud services team being non-responsive.
> 
> Overall, I'm happy with the service received and the system as a whole. I especially love their customer facing employees.

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### "Neocase Administrator over 8 years" — 3.0/5

> **Francine** | *22 May 2024* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: Neocase configuration is easy to manage and update.
> 
> **Cons**: Lack of reporting capabilities, history of KB is lost when changes are made, Colleague portal search is lacking.  Getting information from Neocase is the obstacle we face the most.  Survey functionality is basic.

-----

### "The right product for our organizational size" — 4.0/5

> **Toni** | *18 June 2024* | Medical Devices | Recommendation rating: 8.0/10
> 
> **Pros**: I appreciate the Support team and their willingness to help with questions, upcoming offerings, etc. I also appreciate the time and investment in improving the portal usability.
> 
> **Cons**: Some of the set up takes a bit to learn given the layers of pieces that need to connect in order for the system to function as you want it to.

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### "Thank you Neocase Team \!\!" — 5.0/5

> **Anil** | *12 July 2023* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: Ease with which smart form can be build with minimum time. Easy to navigate around and so smotth application to user and agent to use. Support service is good and Neocase team address reported issues quickly.
> 
> **Cons**: We should have provision for yearly refresher training for admins as part of negotiation as during the contract year many patch comes and new functionality comes. This would keep system admins updated with new features and they can talk to their business about new offering and capabilty applciation can do.
> 
> I have been using Neocase for more than 3 years and it was wonderfull experience to learn and adpot this applciaiton.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2068136/neocase-hr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hr-employee-management-software/a/neocase-hr/> |
| en-AE | <https://www.getapp.ae/software/2068136/neocase-hr> |
| en-AU | <https://www.getapp.com.au/software/2068136/neocase-hr> |
| en-CA | <https://www.getapp.ca/software/2068136/neocase-hr> |
| en-GB | <https://www.getapp.co.uk/software/2068136/neocase-hr> |
| en-IE | <https://www.getapp.ie/software/2068136/neocase-hr> |
| en-NZ | <https://www.getapp.co.nz/software/2068136/neocase-hr> |
| en-SG | <https://www.getapp.sg/software/2068136/neocase-hr> |
| en-ZA | <https://www.getapp.za.com/software/2068136/neocase-hr> |
| fr | <https://www.getapp.fr/software/2068136/neocase-hr> |
| fr-BE | <https://fr.getapp.be/software/2068136/neocase-hr> |
| fr-CA | <https://fr.getapp.ca/software/2068136/neocase-hr> |

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