---
description: Learn how Caretap can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Caretap Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Home Health Care Software](/directory/61/home-health-care/software) > [Caretap](/software/2067901/caretap)

# Caretap

Canonical: https://www.getapp.co.nz/software/2067901/caretap

> Caretap is an all-in-one platform for Home Care, Adult Day Care, NEMT, ARMHS, and Interpreting Agencies—offering EVV, scheduling, billing, payroll, documentation, and 2-way texting to simplify operations and ensure compliance with the 21st Century Cures Act.
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Caretap

Caretap for Home Care Agencies

Simplified Scheduling

Electronic Visit Verification (EVV)

Automated Billing \& Payroll

Paperless Client Documentation

2-Way Texting \& Communication

Caregiver Mobile App + Telephony Access


Caretap for NEMT Providers

Optimized Scheduling \& Dispatching

Live GPS Tracking of Vehicles

Mobile App for Drivers \& Riders

Faster Medicaid \& Insurance Billing

Automated Compliance Management


Caretap for ARMHS Providers

Streamlined Clinical Documentation

Accurate Billing Integration

Easy Treatment Planning

Organized Progress \& Session Notes


Caretap for Interpreting Agencies

Text4Care Communication Tool

Smart Scheduling for Appointments

Automated Billing Management


Caretap for Group Homes

Digital Physician Order Forms

Scheduling \& EVV Integration

Automated Billing \& Payroll

Paperless Resident Documentation

2-Way Texting \& Communication


Caretap for Private Duty Nursing

Digital Physician Order Forms

Scheduling with EVV Integration

Automated Billing \& Payroll

Paperless Documentation

2-Way Texting \& Communication

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SRS Web Solutions

## Commercial Context

- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Contact SRS Web Solutions for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Appointment Management
- Assessment Management
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Charting
- Claims Management
- Client Management
- Client Portal
- Communication Management
- Compliance Management
- Customisable Reports
- Document Management
- Electronic Signature
- Employee Management
- Employee Portal

## Category

- [Home Health Care Software](https://www.getapp.co.nz/directory/61/home-health-care/software)

## Alternatives

1. [InMyTeam](https://www.getapp.co.nz/software/2064401/inmyteam) — 4.6/5 (85 reviews)
2. [AlayaCare](https://www.getapp.co.nz/software/105793/alayacare) — 4.1/5 (188 reviews)
3. [eRSP](https://www.getapp.co.nz/software/2067747/ersp) — 4.2/5 (99 reviews)
4. [Alora Home Health](https://www.getapp.co.nz/software/106021/alora-homecare-software) — 4.5/5 (151 reviews)
5. [AxisCare](https://www.getapp.co.nz/software/104545/axiscare-software) — 4.6/5 (729 reviews)

## Reviews

### "Total satisfaction" — 5.0/5

> **Veronica** | *29 April 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Caretap has significantly simplify the time keeping and billing process compared to using paper timesheet.
> 
> **Cons**: None, that I can think off right now. I am very satisfy with the software and staff are aware that they have to login/logout, else, they won’t get paid.
> 
> Actually, this is a refresher’s session for me, we have been with Caretap for more than five years. It was an easy transition from paper timesheet to login and logout.

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### "Treatment director" — 5.0/5

> **Nour** | *29 April 2026* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Affordable and does everything for an ARMHS Provider. The customer services is great and very responsive. You will have all the support you need to learn the system. CareTap understands the challenges new starters face and how to better help them.
> 
> **Cons**: New to it and still learning. Wish the billing was a lot simpler than the two many steps it takes to complete.
> 
> Care Core Services LLC has been pleased to have had a great EHR called CareTap. CareTap is an affordable solution that fully supports the needs of an ARMHS provider, offering a comprehensive set of tools to manage services efficiently. Their customer service stands out as highly responsive, knowledgeable, and genuinely helpful, ensuring that questions and issues are addressed quickly. New users receive strong onboarding support, with guidance and resources that make it easy to learn and navigate the system. CareTap clearly understands the challenges that new providers face and has designed both its platform and support approach to help users get up and running with confidence.

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### "04/29/2026" — 4.0/5

> **Haylee** | *29 April 2026* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: I like that care tap allows companies to not only pay caregivers but to also bill the clients. Care tap also makes keeping track of caregiver's hours simple.
> 
> **Cons**: Care tap tends to run very slow. I don't appreciate that we are unable to remove things we don't use for individual companies. Companies do not receive a warning/heads up when there will be an update, therefore are caught completely off guard in having to warn over 100 employees about an update. The scheduled hours column can be confusing for billing in certain companies where they do not make their employees hours.
> 
> Care tap tends to glitch out semi frequently at least the app does. Overall care tap is fairly user friendly.

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2067901/caretap)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/caretap/> |
| en-AE | <https://www.getapp.ae/software/2067901/caretap> |
| en-AU | <https://www.getapp.com.au/software/2067901/caretap> |
| en-CA | <https://www.getapp.ca/software/2067901/caretap> |
| en-GB | <https://www.getapp.co.uk/software/2067901/caretap> |
| en-IE | <https://www.getapp.ie/software/2067901/caretap> |
| en-NZ | <https://www.getapp.co.nz/software/2067901/caretap> |
| en-SG | <https://www.getapp.sg/software/2067901/caretap> |
| en-ZA | <https://www.getapp.za.com/software/2067901/caretap> |

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