---
description: Learn how Loop can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Loop Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Returns Management Software (RMS)](/directory/3867/returns-management-rms/software) > [Loop](/software/2067338/loop-1)

# Loop

Canonical: https://www.getapp.co.nz/software/2067338/loop-1

> Loop Returns is an app designed to help Shopify brands optimize their return costs, prevent return losses, and retain more revenue. The app provides valuable insights into return rates, refund rates, retention rates, and upsell value per return broken down across ten verticals. This information can help brands better understand how their returns stack up against similar Shopify brands.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Loop Returns

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Accounting Integration
- Alerts/Notifications
- Asset Tracking
- Barcoding/RFID
- Customer Portal
- Exchange Management
- Field Reporting
- Ground Shipping
- Inventory Management
- Label Printing
- Order Tracking
- Payment Processing
- Quality Control
- Refund Management
- Refund Opportunity Identification
- Route Optimisation
- Self Service Portal
- Traceability
- Vendor Management

## Category

- [Returns Management Software (RMS)](https://www.getapp.co.nz/directory/3867/returns-management-rms/software)

## Alternatives

1. [Redo](https://www.getapp.co.nz/software/2079031/redo) — 4.9/5 (16 reviews)
2. [ReturnGO](https://www.getapp.co.nz/software/2052661/returngo) — 5.0/5 (29 reviews)
3. [AfterShip](https://www.getapp.co.nz/software/101825/aftership) — 4.9/5 (466 reviews)
4. [Troquecommerce](https://www.getapp.co.nz/software/2073771/troquecommerce) — 4.7/5 (11 reviews)
5. [Swap Commerce](https://www.getapp.co.nz/software/2073150/swap-commerce) — 5.0/5 (14 reviews)

## Reviews

### "Loop is an amazing tool that helps us support our customers with labels and refunds. Top notch\! :)" — 5.0/5

> **Jonathan** | *16 October 2023* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Loop is very user friendly, and it has all this features with different softwares that makes the processes very smoth and quick\!
> 
> **Cons**: It could possibly add some more features.
> 
> I've been using Loop to help our customer service department. It's been a great tool to process refunds, to send return labels, and provide updates on order status.

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### "Loop review" — 5.0/5

> **Ana Paula** | *23 October 2023* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: The fact that it's integrated to my CRM and provides visibility for the status of the returns. Similarly, it allows us to change refund methods and provide better customer service
> 
> **Cons**: Sometimes it takes too long to load, and there's lagging when applying changes

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2067338/loop-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/loop-1/> |
| en-AE | <https://www.getapp.ae/software/2067338/loop-1> |
| en-AU | <https://www.getapp.com.au/software/2067338/loop-1> |
| en-CA | <https://www.getapp.ca/software/2067338/loop-1> |
| en-GB | <https://www.getapp.co.uk/software/2067338/loop-1> |
| en-IE | <https://www.getapp.ie/software/2067338/loop-1> |
| en-NZ | <https://www.getapp.co.nz/software/2067338/loop-1> |
| en-SG | <https://www.getapp.sg/software/2067338/loop-1> |
| en-ZA | <https://www.getapp.za.com/software/2067338/loop-1> |

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