---
description: Learn how SolarWinds Observability can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SolarWinds Observability Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Application Performance Management Tools](/directory/270/application-monitoring-performance/software) > [SolarWinds Observability](/software/2067138/solarwinds-observability)

# SolarWinds Observability

Canonical: https://www.getapp.co.nz/software/2067138/solarwinds-observability

> SolarWinds Observability is a SaaS or self-hosted platform unifying APM, DEM, database, network, and infrastructure monitoring.
> 
> Verdict: Rated **4.2/5** by 5 users. Top-rated for **Customer Support**.

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## Overview

### Key benefits of SolarWinds Observability

\* Consolidates network, infrastructure, application, database, and cloud visibility into a single platform, eliminating tool sprawl and reducing operational complexity across hybrid IT environments.
\* Reduces alert fatigue through machine learning-based anomaly detection and dynamic thresholds, replacing static alerting rules with adaptive, context-aware notifications.
\* Root Cause Assist correlates events around a primary error to generate root-cause analyses, accelerating investigations and reducing mean time to resolution (MTTR).
\* APM AI Assist analyzes application errors, traces, transactions, and dependency signals to produce LLM-generated summaries with actionable recommendations and code examples, giving development and operations teams faster, more actionable diagnostic context.
\* AI Query Assist applies large language models to analyze and optimize database queries and translate natural language into observability queries, lowering the skill barrier for database performance investigation.
\* Capacity planning uses regression models applied to historical time-series data to predict future resource consumption, supporting proactive resource allocation before limits are reached.
\* AI Assist for Cloud API analyzes cloud telemetry to detect bottlenecks and support root-cause analysis for cloud instances, extending AIOps coverage to cloud-native workloads.
\* AI-powered log insights surface patterns and anomalies within log data, reducing the manual effort required to identify issues from high-volume log streams.
\* SW1 AI Agent (tech preview) accepts natural language commands to query system health, compare metrics, retrieve recommendations, and launch multi-step remediation workflows, reducing reliance on deep platform expertise for routine operational tasks.
\* Self-Hosted deployment behind the customer's firewall or in a private cloud (AWS, Azure, GCP) supports data sovereignty, security, and compliance requirements for regulated industries including government, finance, and healthcare.
\* Platform Connect links Self-Hosted deployments to the SaaS organization, delivering a unified observability view across mixed deployment models without requiring full migration to either option.
\* Digital experience monitoring via synthetic transaction monitoring and real user monitoring (RUM) provides visibility into end-user experience alongside backend infrastructure and application data.
\* Network monitoring with NetPath path analysis, PerfStack metric correlation, and SD-WAN support (Fortinet, Meraki, Viptela, VeloCloud, Prisma, Aruba Silver Peak) gives network teams granular visibility into routing behavior and performance across modern network architectures.
\* OpenTelemetry compatibility and a public API support integration with third-party tools, allowing organizations to incorporate the platform into existing observability and DevOps toolchains without vendor lock-in.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 5 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features |  | Based on overall reviews |
| Recommendation percentage | - | ( Likelihood to recommend) |

## About the vendor

- **Company**: SolarWinds Loggly
- **Location**: Tulsa, US
- **Founded**: 1999

## Commercial Context

- **Pricing Details**: Please contact SolarWinds for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, German, Japanese
- **Available Countries**: Australia, Austria, Belgium, Brazil, China, Colombia, Czechia, Denmark, France, Germany, Hong Kong SAR China, India, Indonesia, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands and 14 more

## Features

- Activity Dashboard
- Activity Monitoring
- Alerts/Notifications
- Analytics
- Application Management
- Application-Level Analysis
- Dashboard
- Data Aggregation
- Data Visualisation
- Database Monitoring Software
- Diagnostic Tools
- IT Monitoring
- Log Analysis Software
- Log Collection
- Monitoring
- Network Analysis
- Network Monitoring
- Performance Management
- Performance Metrics
- Performance Monitoring

## Integrations (9 total)

- Azure Active Directory Domain Services
- BigPanda
- Dolibarr
- ExecuReports
- Microsoft Project Server Subscription Edition
- ServiceNow IT Service Management
- SolarWinds Access Rights Manager
- SolarWinds Service Desk
- Splunk Enterprise Security

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Application Performance Management Tools](https://www.getapp.co.nz/directory/270/application-monitoring-performance/software)

## Related Categories

- [Application Performance Management Tools](https://www.getapp.co.nz/directory/270/application-monitoring-performance/software)
- [Log Analysis Software](https://www.getapp.co.nz/directory/3793/log-analysis/software)
- [Observability Software](https://www.getapp.co.nz/directory/3859/observability/software)
- [Database Monitoring Software](https://www.getapp.co.nz/directory/1703/database-monitoring/software)
- [AIOps Platforms](https://www.getapp.co.nz/directory/3789/aiops-platforms/software)

## Alternatives

1. [Site24x7](https://www.getapp.co.nz/software/91129/site24x7) — 4.7/5 (399 reviews)
2. [New Relic](https://www.getapp.co.nz/software/20443/new-relic) — 4.5/5 (203 reviews)
3. [Datadog](https://www.getapp.co.nz/software/91489/datadog-cloud-monitoring) — 4.6/5 (372 reviews)
4. [ServicePilot](https://www.getapp.co.nz/software/2048154/servicepilot-ism) — 4.4/5 (7 reviews)
5. [Dynatrace](https://www.getapp.co.nz/software/100741/dynatrace) — 4.6/5 (86 reviews)

## Reviews

### "Almost excellent \!" — 4.0/5

> **Frederic** | *9 May 2016*
> 
> Vividcortex is a great tool that provides a lot of nice and useful information. Many of my customers are using it and enjoy it. It help me (as dba consultant) to point the problem much quickly. 
There is also a great feature that display warnings (stalls) that neither the application of the customer sees already but that can indicate a future problem.

Just a word, about the customer service: it's great and Vivid is listening to the requests you make to improve it even more.

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### "It's an amazing product" — 4.0/5

> **Miklos** | *4 May 2016*
> 
> we couldn't get these details without VC so this is a huge help with my daily job.  identifying all the misbehaving queries quickly save a lot of headache for us\!

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### "Great tool to understand your database completely and troubleshoot any issues" — 5.0/5

> **Ramki** | *5 May 2016*
> 
> 1\. great tool for developers to look at database usage, query volume, missing indexes etc.
2. DBA's can understand their databases better with VC, something happened in the middle of the might, you come back in the morning looking for the answers and VC almost all the times has an answer to why it happened.
3. you can compare database/query usage pre and post deployment.
4. last but not the least, they have an awesome support team\!\!\!

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### "The Software is getting better with  a lot of updates and improvement ." — 4.0/5

> **Adebola** | *11 May 2016*
> 
> Pros- More user Friendly than before, and captures more information.

Comment- Change is dynamic,  as a software , i believe things should keep improving and i believe there's a lot of room for that, and the software will definitely get there.

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### "Invaluable" — 4.0/5

> **Vojtech** | *4 May 2016*
> 
> The best tool to analyse realtime MySQL traffic.  Forget about slow query log processing, this is much easier.

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2067138/solarwinds-observability)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/solarwinds-observability/> |
| en-AE | <https://www.getapp.ae/software/2067138/solarwinds-observability> |
| en-AU | <https://www.getapp.com.au/software/2067138/solarwinds-observability> |
| en-CA | <https://www.getapp.ca/software/2067138/solarwinds-observability> |
| en-GB | <https://www.getapp.co.uk/software/2067138/solarwinds-observability> |
| en-IE | <https://www.getapp.ie/software/2067138/solarwinds-observability> |
| en-NZ | <https://www.getapp.co.nz/software/2067138/solarwinds-observability> |
| en-SG | <https://www.getapp.sg/software/2067138/solarwinds-observability> |
| en-ZA | <https://www.getapp.za.com/software/2067138/solarwinds-observability> |

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