---
description: Learn how Open Dental can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Open Dental Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Dental Software](/directory/54/dental/software) > [Open Dental](/software/2065350/open-dental)

# Open Dental

Canonical: https://www.getapp.co.nz/software/2065350/open-dental

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> Open Dental is a powerful practice management software that is suitable for single offices or multi-clinic locations. It includes appointment management, charting and treatment planning, x-ray capabilities, a 3D Graphical Tooth Chart, custom reporting, and more.
> 
> Verdict: Rated **4.6/5** by 87 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Open Dental

View a 3D Graphical Tooth Chart that displays patient dentition and treatment over time. Integrated eServices allow seamless communication with patients before, during, and after their appointment. Easily customize patient forms for a paperless patient experience. Integrated with electronic prescription services to help meet regulatory requirements. 30+ internal reports coupled with 1000+ custom queries give practices access to the data they need.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 87 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Open Dental Software
- **Founded**: 2003

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Open Dental offers a comprehensive support package for one low, monthly fee. This fee encompasses the software, phone, email and chat support, and instant access to any software updates. Additional features include the Acquire and Video Imaging Module, Web Forms, and various email communication services. The plan covers all in-office computers catering to up to three dentists, while mobile units are counted as separate locations. After one year, you'll receive the same benefits at a reduced rate.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Annotations
- Appointment Management
- Automated Scheduling
- Billing & Invoicing
- Booking Management
- Calendar Management
- Charting
- Claims Management
- Client Management
- Client Portal
- Communication Management
- Confirmations/Reminders
- Customer Database
- Customer History
- Customisable Reports

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Dental Software](https://www.getapp.co.nz/directory/54/dental/software)

## Related Categories

- [Dental Software](https://www.getapp.co.nz/directory/54/dental/software)
- [Dental Charting Software](https://www.getapp.co.nz/directory/1405/dental-charting/software)

## Alternatives

1. [CareStack](https://www.getapp.co.nz/software/2014883/carestack) — 4.8/5 (201 reviews)
2. [Adit](https://www.getapp.co.nz/software/2046768/adit) — 4.7/5 (273 reviews)
3. [BestoSys](https://www.getapp.co.nz/software/107765/bestosys) — 4.8/5 (293 reviews)
4. [ABELDent](https://www.getapp.co.nz/software/2026475/abeldent) — 4.7/5 (112 reviews)
5. [Curve Dental](https://www.getapp.co.nz/software/91762/curve-dental) — 4.4/5 (285 reviews)

## Reviews

### "Dentrix is Better" — 5.0/5

> **Verified Reviewer** | *8 October 2018* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: I've used Open Dental for almost 6 months now after using Dentrix for almost 3. I think Open Dental has too much functionality which is a good and bad thing. I often get lost when looking for certain things.
> 
> **Cons**: Not the most user friendly dental CRM software available.

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### "Open Dental Rocks\!" — 5.0/5

> **Philippe** | *14 May 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: It is very user friendly, easy to learn, an extremely comprehensive supporting most dental practice needs
> 
> **Cons**: Certain parts of the accounting module are a real challenge. Speficall the ledger (balances are difficult to read with regard to when insurance claims are initiated vs reconciled).  The payment plan portion is helpful but very rigid when setting up or editing is needed.
> 
> 10/10.  They have a robust software that can help manage most aspects of a dental practice. They have exceptional customer support and all at a reasonable cost.

-----

### "Unsatisfactory" — 3.0/5

> **Andrew** | *19 January 2022* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: Ability to text patients from within. Quick online support with chat option.
> 
> **Cons**: It lack usability. Features are outdated.
> 
> Other reviewers write that they came from Dentrix. I find this add. That is the opposite of my experience.
User cannot simultaneously open Chart and schedule book. Try writing patient note and look something up in the schedule - not possible.

Set the procedure complete in Chart and nothing. You also necessarily need to add it to appointment procedures and complete from Schedule book. What a waste of time.

Clinical notes and completed/planned procedures are displayed in the same window - it's a pain to find and add notes.

Overall, I don't find Open Dental intuitive. I miss many features from Dentrix where modules are clearly separated and easy to navigate. I would not recommend.

-----

### "10/10 recommend" — 5.0/5

> **Jennifer** | *5 March 2025* | Medical Devices | Recommendation rating: 10.0/10
> 
> **Pros**: Soooo easy to use and if I cant find something I can quickly reach out to support for help
> 
> **Cons**: Our office honestly hasn't ran into anything that was don't like or have had issues with
> 
> Great\!\! Super easy to train my team on and functions are quick to learn

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### "Amazing Dental Software\!" — 5.0/5

> **Lina** | *7 June 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Really easy to use.  They work with you and you can develop the system based on your necessities. Good customer service.
> 
> **Cons**: The cloud version is not completely developed. But I really like Open Dental.  It is very functional
> 
> It is amazing, It works properly, you can find all training you need, customer support is excellent.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2065350/open-dental)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/open-dental/> |
| en-AE | <https://www.getapp.ae/software/2065350/open-dental> |
| en-AU | <https://www.getapp.com.au/software/2065350/open-dental> |
| en-CA | <https://www.getapp.ca/software/2065350/open-dental> |
| en-GB | <https://www.getapp.co.uk/software/2065350/open-dental> |
| en-IE | <https://www.getapp.ie/software/2065350/open-dental> |
| en-NZ | <https://www.getapp.co.nz/software/2065350/open-dental> |
| en-SG | <https://www.getapp.sg/software/2065350/open-dental> |
| en-ZA | <https://www.getapp.za.com/software/2065350/open-dental> |

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