--- description: Learn how 2Steps can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: 2Steps Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Application Performance Management Tools](/directory/270/application-monitoring-performance/software) > [2Steps](/software/2065135/2-steps) # 2Steps Canonical: https://www.getapp.co.nz/software/2065135/2-steps Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/2065135/2-steps?page=2) > Agentless visual monitoring that tests real user workflows across Citrix, VDI, desktop, and web applications. No-code test creation, video replay alerts, and air-gapped on-premise deployment. Know when workflows break before your users do. > > Verdict: Rated **4.7/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of 2Steps Find issues before your users do, 24/7. 2Steps uses agentless visual monitoring technology to enable continuous validation of the functionality of your most critical user workflows - interacting with applications exactly as your users do - but measured and recorded 24/7. - Global leader in monitoring. - Fully Australian owned and operated. - Visual no-code test builder. - Air-Gapped deployment. Why 2Steps? - Monitor and validate functionality of any application. Test real user workflows across Citrix, VDI, desktop, web, and mobile applications - not just infrastructure availability. - Reduce High Volume Alert Fatigue. Replace thousands of noisy infrastructure alerts with meaningful, workflow-based notifications that tell you when something actually breaks. - Empower Non-Coders in your organisation. Our visual, no-code test editor lets operations teams create and maintain tests without developer resources. - Video Replay Alerting. Every failed test includes a video recording showing exactly what went wrong, accelerating root cause analysis. - Air-Gapped Deployment. Deployed on-premise within your environment - no data leaves your network, no telemetry, no remote access required. - Local team, local support. Australian-based team providing direct support without overseas call centers or timezone delays. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 10 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: 2Steps - **Founded**: 2019 ## Commercial Context - **Pricing model**: Usage Based - **Pricing Details**: 2Steps pricing scales with the number of active tests, allowing organisations to align costs with their monitoring requirements. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (Desktop), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 70 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Audit Management - Baseline Manager - Bottleneck Identification - Customisable Reports - Dashboard Creation - Data Import/Export - Data Visualisation - Diagnostic Tools - Drag & Drop - Email Alerts - Event Logs - Incident Management - Issue Tracking - Monitoring - Performance Metrics - Prioritisation ## Integrations (2 total) - Grafana - Splunk Enterprise ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Application Performance Management Tools](https://www.getapp.co.nz/directory/270/application-monitoring-performance/software) ## Alternatives 1. [ManageEngine Applications Manager](https://www.getapp.co.nz/software/101853/manageengine-applications-manager) — 4.6/5 (255 reviews) 2. [Site24x7](https://www.getapp.co.nz/software/91129/site24x7) — 4.7/5 (344 reviews) 3. [Datadog](https://www.getapp.co.nz/software/91489/datadog-cloud-monitoring) — 4.6/5 (357 reviews) 4. [Zabbix](https://www.getapp.co.nz/software/91177/zabbix-monitoring-solution) — 4.7/5 (110 reviews) 5. [Dynatrace](https://www.getapp.co.nz/software/100741/ruxit) — 4.5/5 (82 reviews) ## Reviews ### "Easiest frontend application performance monitoring solution I've seen\!" — 5.0/5 > **Verified Reviewer** | *23 February 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. Building and scheduling tests with complex workflows is a breeze. I was able to setup tests for many of the applications we are monitoring in just a few minutes. The scheduling options are impressive and the level of granular control not only helps with managing unnecessary alerting but also with efficient consumption of my 2Steps licensing. > > **Cons**: There is nothing really not to like. It performs as promised and when questions did come up, customer support was quick to address. So far a very smooth process. > > Very pleased. It is rare something is as easy to use as the promises in a slick demo always suggest. I would say that 2Steps has been even easier to use than expected. Works great and has already provided advanced warning on multiple occasions of application performance issues in our Citrix environment. ----- ### "Excellent Product" — 5.0/5 > **Stefanija** | *13 August 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The most impactful objects in general are the Web pages that are used by the clients. However, with 2steps that makes our life easier and the troubleshooting is very straight forward. I enjoy using the 2steps as there are no codding required, and with one click we can do everything. The integration wasn't complicated as the 2steps app is available in Splunk base and was very easy to deploy that in the clients environment. > > **Cons**: To be honest, the 2steps is very useful and its very easy to be used even without experience\! > > As im working for clients and the environments are quite large, Deploying the 2steps was the best decision that they could take. This is because 2steps offers real time monitoring over the metrics, the performance analysis are very understandable even if you dont have long experiance with 2steps and also the great part is you dont need to spend long hours to detect the issue, or to write the whole new script behind. The tools are amazing for troubleshooting, and from my own experience, i didn't need more then 15 min to resolve the client issues. ----- ### "2steps review after three months of use" — 5.0/5 > **Erwin** | *23 March 2023* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: It's able to handle al type of applications, even the old fashioned client/server based, windows client installations and any local installed application. It's very easy to create recordings and you can build automated test scripts with the same tool to auto test certain scenario's. > > **Cons**: The reporting part is not that mature. I would like to see easy to use dashboards and integration with BI. The installation and setup also requires expertise from the headquarters in Australia, so there are limits to the time window for support when located in Europe. > > 2steps helps us in monitoring overall performance changes for our core business application on a continuous basis. We are able to experience the response time of the system as a real end-user. In case of changes we can directly relate it back to version releases, upgrades, patches, network changes, etc. ----- ### "Synthetics my mother can use" — 5.0/5 > **Michael** | *23 February 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The ability for someone new to sythetic monitoring to record, replay and schedule a synthetic test is excellent. This makes for end users who 2steps \& splunk aren't part of their daily workloads - feasible to record and monitor the plethora of websites Application SME's are dependent on > > **Cons**: variability of scripts to handle advanced business logic, inability to deploy nodes on windows OS makes expandability to end user offices harder > > Holds a lot of promise for customers. Excellent personal support that goes the extra mile. I love how 2steps ties into Splunk for its excellent visualisations means 2steps can focus on what it does well ----- ### "Easy Tool For App Monitoring through synthetic transactions" — 5.0/5 > **Jimena** | *16 March 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The app is easy to use and to integrate with other monitoring platforms. The provider (support team) is willing to give us support any time we needed it. > > **Cons**: I just can mention, as desired feature, to be able to upload external pictures to which compare from in tests. For example, when we have external screencaptures from exceptional app messages, and we would want to add them in conditionals in a certain step of the 2Steps´s test. > > It was easy to learn how to use it. And I´m satisfied with the support given by the provider when we had doubts. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/2065135/2-steps?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2065135/2-steps) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data