---
description: Learn how Broadcaster BOT can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Broadcaster BOT Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Broadcaster BOT](/software/2064875/broadcaster-bot)

# Broadcaster BOT

Canonical: https://www.getapp.co.nz/software/2064875/broadcaster-bot

> BroadcasterBot, the business platform for conversing with your customers through various communication channels from a single tool with multiple artificial intelligence-powered bots and agents, integrating WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels.
> 
> Verdict: Rated **4.4/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Broadcaster BOT

We provide you with a complete solution with precise functionalities so that you can provide your users with an incredible conversational experience:

· Omnichannel capability
· Multi-agent - teamwork.
· Web interface and agent app.
· Process automation.
· Bots - Artificial intelligence.
· Message sending (outbound).
· Integration with CRM, ERP, and more.
· Real-time metrics.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 5 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Concepto Móvil

## Commercial Context

- **Starting Price**: MX$1,999.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Spanish
- **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador and 30 more

## Features

- AI Copilot
- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Automated Responses
- Autoresponders
- Canned Responses
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Customer History
- Customer Support
- Customisable Templates
- Dashboard
- Data Import/Export
- For Sales/Marketing
- Group Messaging
- Lead Capture

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.getapp.co.nz/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.co.nz/directory/561/live-chat/software)
- [Sales Engagement Platforms](https://www.getapp.co.nz/directory/2791/sales-engagement-platform/software)
- [Chatbot Software](https://www.getapp.co.nz/directory/2795/chatbot/software)
- [Mobile Marketing Software](https://www.getapp.co.nz/directory/309/mobile-marketing/software)
- [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software)

## Alternatives

1. [LiveAgent](https://www.getapp.co.nz/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Zoho SalesIQ](https://www.getapp.co.nz/software/101511/zoho-salesiq) — 4.4/5 (98 reviews)
3. [inconnect](https://www.getapp.co.nz/software/2057354/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)
4. [Kixie PowerCall](https://www.getapp.co.nz/software/104961/kixie) — 4.6/5 (293 reviews)
5. [JustCall](https://www.getapp.co.nz/software/2047760/justcall) — 4.1/5 (223 reviews)

## Reviews

### "Muy buen Chat Bot y la integración con canales muy sencilla" — 5.0/5

> **Luis** | *11 April 2023* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Para empezar la integración es muy sencilla, la atención es muy buena y la capacitación para que mi personal pueda usar la plataforma aunque la misma es muy intuitiva.
> 
> **Cons**: Las limitaciones que impone WhatsApp para el envío de campañas
> 
> Soluciono toda la gestión de conversaciones y envío de campañas con un solo agente, pude optimizar sus tiempos y asignar un chatbot para solucionar la atención inmediata. El equipo me ayudo a capacitar a mi personal lo que hace que aprovechemos la plataforma al 100%

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### "Broadcaster BOT" — 4.0/5

> **Carlos** | *20 February 2023* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: El proceso de implementación es muy sencillo y la creación de los flujos de conversación ayuda a la customización.
> 
> **Cons**: La reporterita es muy débil y poco intuitiva, no se puede seguir trazabilidad de las conversaciones o poder enfocar el rendimiento de los agentes, también no tiene una asignación automática de conversaciones por agente.

-----

### "Broadcaster BOT LHS Costa Rica" — 4.0/5

> **Lourdes** | *21 February 2023* | Insurance | Recommendation rating: 7.0/10
> 
> **Pros**: La facilidad de uso. La rapidez de la implementaciónQue el flujo lo puede crear nuestra área de sistemas sin depender del proveedor.
> 
> **Cons**: Que no asigne automáticamente a los agentes disponiblesNo poder tener el control del total de conversaciones atendidas tomando en cuenta que un cliente podría tener varias conversaciones al dia o al mes y debe contabilizarlas por separado. No permite el uso de plantillas en respuestas rápidas lo cual agilizaría la comunicación.
> 
> Es un buen producto que facilita la comunicación con nuestros clientes.

-----

### "Clinica LHS" — 4.0/5

> **Marylin** | *21 February 2023* | Health, Wellness & Fitness | Recommendation rating: 5.0/10
> 
> **Pros**: La facilidad de tener varios usuarios y poder monitorear los chats desde el perfil de administrador
> 
> **Cons**: Los mensajes salientes que sólo puedan ser templates y no mensajes normales. Sería más funcional para nuestro tipo de negocio.
> 
> En general bien, el sistema nos proporciona un mejor control de los usuarios y el proceso de atención de los mensajes es más ordenado

-----

### "Excelente software para atención a clientes" — 5.0/5

> **Gabriel** | *22 February 2023* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: La integración ha sido muy fácil desde un principio
> 
> **Cons**: Hasta ahora no me ha disgustado nada ya que todo ha salido bien
> 
> Todo ha sido muy funcional

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2064875/broadcaster-bot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/broadcaster-bot/> |
| en-AE | <https://www.getapp.ae/software/2064875/broadcaster-bot> |
| en-AU | <https://www.getapp.com.au/software/2064875/broadcaster-bot> |
| en-CA | <https://www.getapp.ca/software/2064875/broadcaster-bot> |
| en-GB | <https://www.getapp.co.uk/software/2064875/broadcaster-bot> |
| en-IE | <https://www.getapp.ie/software/2064875/broadcaster-bot> |
| en-NZ | <https://www.getapp.co.nz/software/2064875/broadcaster-bot> |
| en-SG | <https://www.getapp.sg/software/2064875/broadcaster-bot> |
| en-ZA | <https://www.getapp.za.com/software/2064875/broadcaster-bot> |
| es | <https://www.getapp.es/software/2064875/broadcaster-bot> |
| es-CL | <https://www.getapp.cl/software/2064875/broadcaster-bot> |
| es-CO | <https://www.getapp.com.co/software/2064875/broadcaster-bot> |
| es-MX | <https://www.getapp.com.mx/software/2064875/broadcaster-bot> |

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