Tableau Connector for Zendesk
Tableau Connector for Zendesk
About Tableau Connector for Zendesk
Tableau Connector for Zendesk provides an enterprise-grade, no-code solution for connecting Zendesk Support and Zendesk Sell to Tableau. Easily export all tickets, ticket metrics, agents, and other data from your Zendesk into Tableau for instant data understanding and insights. Make data-driven decisions to optimize Zendesk performance and drive success.
Key benefits of Tableau Connector for Zendesk
- Export any tables and fields (including custom fields)
- Entity Relationship Diagram dynamically created for your Data Source
- Advanced filtering options to manage data selection and export only the relevant information
- Permission settings and access management to ensure secure data sharing
- Include any amount of tables and fields to your Data Source
- Intuitive and clean User Interface
- Designed for high availability and performance at scale
- Qualified Technical Support Team
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Reviews
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- Industry: Aviation & Aerospace
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tableau in general is great for creating screens/dashboards.
Reviewed on 2/10/2023
I would recommend it to ANYONE who needs to extract information from Zendesk to create your own...
I would recommend it to ANYONE who needs to extract information from Zendesk to create your own screens.
Pros
Flexibility because you can pull data from about anything including Zendesk. Data extraction was extremely easy once you know your way around Tableau and how the data is stored.
Cons
Takes some time to learn how to manipulate and create your own screens. Youtube was great resource.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Size made complement for Zendesk
Reviewed on 3/03/2023
A terrific bridge between our Zendesk implementation and the main BI solution on Tableau
A terrific bridge between our Zendesk implementation and the main BI solution on Tableau
Pros
The ability to integrate data from Zendesk and build custom reports on Tableau for BI
Cons
No issues presented so far; when data sets are large it can take some time to appear on the main dashboard
Response from Alpha Serve
Dear Andres,
Thanks a lot for your review.
Alpha Serve Team
- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It is great and convenient
Reviewed on 29/10/2022
Pros
I love how convenient it is especially whom I check the status of my survey for my job.
Cons
Sometimes it is hard to use because of the scaling issues.
Response from Alpha Serve
Dear Angelita,
Thanks a lot for your review!
Alpha Serve Team
Tableau Connector for Zendesk FAQs
Below are some frequently asked questions for Tableau Connector for Zendesk.Q. What type of pricing plans does Tableau Connector for Zendesk offer?
Tableau Connector for Zendesk offers the following pricing plans:
- Starting from: US$49.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Tableau Connector for Zendesk?
Tableau Connector for Zendesk has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Tableau Connector for Zendesk support?
Tableau Connector for Zendesk supports the following languages:
English
Q. Does Tableau Connector for Zendesk support mobile devices?
Tableau Connector for Zendesk supports the following devices:
Q. What other apps does Tableau Connector for Zendesk integrate with?
Tableau Connector for Zendesk integrates with the following applications:
Tableau, Zendesk Sell
Q. What level of support does Tableau Connector for Zendesk offer?
Tableau Connector for Zendesk offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base
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