--- description: Learn how Chatra can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Chatra Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Chatra](/software/2064199/chatra) # Chatra Canonical: https://www.getapp.co.nz/software/2064199/chatra Page: 1 / 19\ Next: [Next page](https://www.getapp.co.nz/software/2064199/chatra?page=2) > Answer questions, solve problems, increase conversions. Add live chat to your website and talk with your website visitors in real-time, or use the messenger mode and reply to messages at your own pace. Use chatbot automation to automate FAQ answers. > > Verdict: Rated **4.7/5** by 452 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Chatra Use one inbox to communicate across channels Manage messages from one multichannel dashboard. Connect your inbox and Facebook Business Page and forget about switching between different browser tabs. See who's on your website Monitor visitors currently browsing your website with a real-time list. Learn their browsing history \& where they are from to greet them with an effective personal message. Boost sales Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value. Use chatbots to do routine work for you Use bots to collect visitors’ contacts and other data, get their consent, and supercharge your marketing efforts. Offer quick options for frequently asked questions so that your visitors get the answers they need without a load on your team. Get mobile apps and chat anywhere Don’t miss a conversation when you are away from your desk. Chatra mobile apps allow you to communicate on the go. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 452 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Chatra - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$21.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: $15 per agent per month when paid annually, $19 when paid monthly - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Brazil, Canada, France, Germany, India, Italy, Russia, United States ## Features - Canned Responses - Customisable Branding - Geotargeting - Offline Form - Proactive Chat - Real-Time Notifications - Real-time Consumer-facing Chat - Transfers/Routing ## Support Options - Chat ## Category - [Live Chat Software](https://www.getapp.co.nz/directory/561/live-chat/software) ## Alternatives 1. [WhatsApp](https://www.getapp.co.nz/software/2035411/whatsapp) — 4.7/5 (16297 reviews) 2. [Slack](https://www.getapp.co.nz/software/91563/slack) — 4.7/5 (24046 reviews) 3. [Text Request](https://www.getapp.co.nz/software/2051851/text-request) — 4.6/5 (1193 reviews) 4. [LiveChat](https://www.getapp.co.nz/software/8385/livechat) — 4.6/5 (1715 reviews) 5. [LiveAgent](https://www.getapp.co.nz/software/91301/liveagent) — 4.7/5 (1753 reviews) ## Reviews ### "Very helpful website messaging software" — 5.0/5 > **Dave** | *6 August 2019* | Accounting | Recommendation rating: 8.0/10 > > **Pros**: This allows us to communicate easily with potential customers. Liked the fact that we could try for free forever before we bought it. > > **Cons**: Sometimes we miss messages. Not sure if it is our fault. Could be cheaper per agent. ----- ### "A good tool to increase user conversion" — 4.0/5 > **Ashly** | *19 November 2018* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Chatra is a great tool to increase the chance of converting a user into paid one. We are using Chatra on one of our products and we are really happy with, Chatra helps to chat with our customers easily and know their issues and concerns. A live chat with the customers is made through Chatra > > **Cons**: The main issue is that they don't have an app for the admins or the support agents, all are done on the web side only. > > We have sussessufly managed to overcome our customer issues by live char using Chatra. ----- ### "I have experience using Chatra in the past in order to communicate with consumers in real time" — 3.0/5 > **Verified Reviewer** | *26 June 2018* | Internet | Recommendation rating: 6.0/10 > > **Pros**: Chatra made it easier to connect and work with consumers as they used the website that I was working with at the time. Visitors used Chatra to ask questions that we were able to help them with to ensure good customer service. > > **Cons**: We had some installation problems that required the occasional reboot of programs attached to Chatra but were able to solve the issue overall. Customer service was very helpful in this matter. > > The ability to communicate with consumers as they used our website in order to ensure that their questions are answered and that they receive the best customer service. ----- ### "Good tool to increase sales" — 5.0/5 > **Tobias** | *22 June 2019* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: The possibility to manage users and groups is a really nice feature we use daily. > > **Cons**: The pricing plan to pay for each single client does not perfectly fit to our business. > > With Chatra we could reduce phone calls and emails received by our customers or new customers. ----- ### "Chatra for the small businesses" — 5.0/5 > **Daniel** | *21 June 2019* | Airlines/Aviation | Recommendation rating: 9.0/10 > > **Pros**: I love that even with a small business Chatra allows me to have a free subscription. I know once I'm large enough my loyalty to them will allow me to have a paid subscription. > > **Cons**: I honestly don't have much to dislike about Chatra. Since I've started using them they have always helped me with my free subscription as if I had a large business. I will always remember the help I had while I was sitll growing my small business. > > Again, can't say enough good things. To have a very good working system on my website that doesn't cost me enough to put me out of the market is huge\! Thank you Chatra for allowing the small business to use your services. I hope to be using the serivce daily and at that time I will have the need to have the paid sub. I really like how chatra has allowed me to grow my business. ----- Page: 1 / 19\ Next: [Next page](https://www.getapp.co.nz/software/2064199/chatra?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2064199/chatra) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data