--- description: Learn how Chaty can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Chaty Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Chaty](/software/2063821/chaty) # Chaty Canonical: https://www.getapp.co.nz/software/2063821/chaty Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/2063821/chaty?page=2) > Chaty connects businesses with customers by providing a chat application that supports various social and messaging platforms including WhatsApp, Facebook Messenger, Telegram, Line, WeChat, Snapchat, TikTok, Instagram, and Waze. > > Verdict: Rated **5.0/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Chaty \- Offer up to 20+ channels for communication: Talk to your customers, on their preferred channels including WhatsApp, Facebook Messenger, Telegram, Viber, Skype, Line, Email, Instagram, Phone call button, SMS text, Twitter, WeChat, Snapchat, TikTok, Google Maps, Vkontakte, Waze, Discord, Slack, Microsoft Teams and LinkedIn. - Multiple options for communication: No matter their preference, let your customers talk to you via a click-to-call button, email, SMS, contact form, TikTok, Instagram, WhatsApp, Skype, or Facebook Messenger. - Build a better customer experience: Make significant improvements to your customer's experience by using insights and feedback shared by your customers in a direct chat to foster a more positive experience. - Triggers and Targeting: Capture your customers at the right moment. Set triggers and targeting rules for your chat widget based on specific pages, dates, times, exit intent, or page scroll. - Customizable UI: Offer your customers a user-friendly chat interface that helps them quickly find the answers or help that they’re looking for, ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 41 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Poptin - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Chaty offers four unique plans: Free, Basic, Pro, and Growth. Each paid plan gives you access to unlimited widgets \& channels, widget \& channels customization, triggers, attention effect, page targeting, custom channels, Google Analytics, custom CSS, traffic source targeting, date scheduling, \& country targeting for a limited number of visitors per month. Monthly \& yearly plans are available. Bigger plans are also available for businesses with 150K - 2M visitors per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Activity Dashboard - Chat/Messaging - Customer Engagement - Customisable Branding - Geotargeting - Interaction Tracking - Mobile Access - Monitoring - Offline Form - Real-Time Analytics - Real-Time Monitoring - Real-time Consumer-facing Chat - Reporting & Statistics - Reporting/Analytics - Search/Filter - Third-Party Integrations - Usage Tracking/Analytics - Widgets ## Integrations (49 total) - Big Cartel - BigCommerce - Bitrix24 - Blogger - Cafe24 - Concrete CMS - Discord - Drupal - Dukaan - Ecwid - Google Maps - InSales - InstaPage - Instagram - Jimdo ... and 34 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Live Chat Software](https://www.getapp.co.nz/directory/561/live-chat/software) ## Related Categories - [Live Chat Software](https://www.getapp.co.nz/directory/561/live-chat/software) - [Customer Communications Management Software](https://www.getapp.co.nz/directory/1139/customer-communications-management/software) - [Customer Success Software](https://www.getapp.co.nz/directory/959/customer-success/software) - [Unified Communications Software](https://www.getapp.co.nz/directory/599/unified-communications/software) ## Alternatives 1. 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[Front](https://www.getapp.co.nz/software/102177/front) — 4.5/5 (286 reviews) ## Reviews ### "Excelente channel" — 5.0/5 > **Juan** | *4 July 2023* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: I like that it is easy to use and set up, it has various options that adapt to all social networks, and it has worked excellently for my business > > **Cons**: The chat function on Instagram is not working correctly > > I love this app ----- ### "Customer engagement with Chaty" — 5.0/5 > **Daniele** | *21 September 2023* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: multi chat support, easy to use streamlined and clear > > **Cons**: so far all is good nothing to report at the moment ----- ### "First time user" — 5.0/5 > **wan** | *17 August 2023* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: easy to setup \& use, I am first time user I have to check > > **Cons**: no sure now, I am first time user I have to check > > very easy to setup and easy to contact customer support ----- ### "Perrona beauty loves Chaty" — 5.0/5 > **Osbaldo** | *1 November 2023* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: Being able to provide an option for my clients to reach out to me in just a few clicks > > **Cons**: I like everything about chaty, the free option offers so much\! ----- ### "Quite easy and many customizations' features" — 5.0/5 > **Tareq** | *13 August 2022* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Client engagement is essential for any online business, and the primary function of the chaty app, which is offered at a price that is affordable, is to locate the greatest number of options for displaying our support system. Modifying the bottom is super easy when done from the dashboard. Please accept my sincere gratitude. > > **Cons**: The app should be integrated with the Life Chat app so that when customers click on help, the Life Chat app appears as the default rather than redirecting them to another page. because the majority of customers prefer to use live chat as their primary method for obtaining immediate support > > Easy and satisfied. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/2063821/chaty?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2063821/chaty) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data