---
description: Learn how Cerbo can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Cerbo Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [Cerbo](/software/2063518/cerbo)

# Cerbo

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> Cerbo by MD HQ is a powerfully nice EHR + Patient Portal, built specifically for functional medicine \& DPC. Enjoy a comprehensive, intuitive, \& powerful feature set, plus incredible configuration \& support, \& lots of lab \& other integrations.
> 
> Verdict: Rated **4.3/5** by 23 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 23 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cerbo
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$306.00
- **Pricing model**: Flat Rate
- **Pricing Details**: One time setup $1,195 + monthly subscription
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Calendar Management
- Charting
- Clinical Notes
- Communication Management
- Customisable Forms
- Customisable Templates
- Document Management
- Document Storage
- E-Prescribing
- Electronic Payments
- HIPAA Compliant
- Invoice Management
- Lab Integration
- Multi-Location
- Order Entry
- Patient Portal
- Patient Scheduling
- Reminders

## Integrations (6 total)

- ActiveCampaign
- Fullscript
- Propelr
- Shopify
- Stripe
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Electronic Medical Records Software](https://www.getapp.co.nz/directory/56/electronic-medical-records/software)

## Alternatives

1. [Fusion](https://www.getapp.co.nz/software/108867/fusion) — 4.3/5 (708 reviews)
2. [Carepatron](https://www.getapp.co.nz/software/2048864/carepatron) — 4.4/5 (854 reviews)
3. [Alleva](https://www.getapp.co.nz/software/2060766/alleva) — 4.5/5 (282 reviews)
4. [ModMed](https://www.getapp.co.nz/software/116447/ema) — 4.4/5 (364 reviews)
5. [ClinicSense](https://www.getapp.co.nz/software/2039795/clinicsense) — 4.8/5 (651 reviews)

## Reviews

### "Cerbo" — 5.0/5

> **Dr. Traci** | *12 November 2020* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: I am a solo practitioner and Cerbo allows me to do all of the things I need to do. It also allows for a team. I love the online scheduler and that I can process payments. It is very robust and there are features I'm not using yet. I like that they are available to me when my practice reaches that level so I won't have to change EMR's again. Customer support is excellent.
> 
> **Cons**: The cost is high for my small practice. Sometimes I wish I could make small changes to forms, etc. However, customer support is great and they make the changes quickly.

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### "Tried numerous EMR and this is the most versatile & beautiful, perfect for DPC (direct primary care)" — 5.0/5

> **Linh** | *19 August 2021* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: This Cerbo (MD-HQ) EMR never stops improving, new features every day driven by customers like me. Amazing customer support, without frustrations nor delays that typically found in many companies. I love the fact that: (1) I can open MANY patient charts at the same time and in different windows and all on the screen for me to view at once (this feature cannot be found in some EMR); 
(2) I can have ALL the parts of patient chart accessible to me at the same time while typing my notes while talking to patients (instead of having to close my notes to pull up the labs/last notes/specialist scanned charts then re-open my note again); 
(3) if I suddenly loose power or internet connection my notes are saved automatically and can be found (other EMRs I have lost my 2 hours note before); 
(4) I can sign my note even without a diagnosis or ICD10 (some EMR forces me to do these before it "allows" me to sign my note); 
(5) beautiful pleasant colors to look at, endless customizations on my end and on EMR's end with simple email request and voila it's done
(6) one EMR with everything I needed for prescribing, sending faxing (I opted out of paying for receiving fax to save money), sending patient portal messages or emailing them from EMR if they don't want to use portal, charges, billing. I use Google voice for my phone and texting.
(7) I can pull up a "copy" (which i call "phantom") of my current note 1 minute ago, 2 minutes ago, etc. and pull up something I deleted a while back.
> 
> **Cons**: (1) My encounter notes cannot be bolded or italicized or underlined, wishing I could like in Word documents where I can do those with CONTROL key + "B" / "I" / "U" so I can focus on certain parts when reviewing my own long and detailed notes. As my own solution: I capitalized things that I wanted myself to pay attention to but that makes the note looks kind of ugly. I heard they are working on it to fix this "wish" and I'm praying it will come to pass soon.
(2) the specialists across the nation is not pulled in nor searchable (Elation has this ability at this time). I'd like to have it available like that of pharmacies and medication (and labs after integration). It's time consuming to enter fax \# and phone \# and addresses for each specialists. There are API at \[SENSITIVE CONTENT\] so I hope they are working on that; for now I have to use that CMS NPI registry website + Google search for the specialists info and set them up individually myself in the EMR as time goes by.
> 
> EXCEPTIONAL\! Very pleasant interaction with support services. EMR with good flow, logic, and efficiency. I have tested numerous EMRs before purchasing this. I have also worked with numerous EMRs in my lifetime as military and civilian physician, and i like this one Cerbo(MD-HQ) for DPC or private clinics, and I like Epic for ER settings.

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### "HORRIBLE CERBO. Do not waste your stress\!" — 1.0/5

> **Lisa** | *26 June 2025* | Alternative Medicine | Recommendation rating: 0.0/10
> 
> **Pros**: It is hard to come up with what I like since they do not support the software benefits.  I literally cannot say anything positive.
> 
> **Cons**: I am a practice consultant, I have used their software with 3 of my clients.  They charge a lot, have very very very poor customer service and virtually no support and when you ask for help they scold you.  It is so upsetting.  I am recommending other software options for my clients.  I will be recommending other software options to my clients and the thousands I will be speaking to at conferences.
> 
> It is so disheartening to deal with a company that tells you that you can only have one training a year for a new hire.  Everything is on videos so if you are what would be a 3 minute question you have to watch a 45 minute video.  No logic.

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### "Cerbo is an amazing EHR" — 5.0/5

> **Tiffany** | *7 October 2020* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: For practices that do not bill insurance, it is an all-inclusive Electronic Health Record and patient billing platform - you do not need integrations with other software to make it work.  It has expansive functionality to accomplish basically anything you would need to accomplish.  It has the ability to generate shortcuts (similar to a text expander) so if you find you type the same phrase over and over, you can use a 1 word shortcut instead.  And the integrated faxing has saved me an average of 15-30 minutes per day of scanning, uploading, then deleting files for patient's charts.
> 
> **Cons**: The only issue I have come across is it is currently a bit cumbersome to instruct a patient to take multiple tablets of a medication at the same time (so say you want them to take 2 tabs of something twice a day - in other EHRs I've used you can select the number of tabs from a drop down - with Cerbo you have to type it into the directions as there is no "tab number" drop down).  Otherwise it is a fantastic software - the best EHR I have used.
> 
> Cerbo has been excellent\!  I have recommended them to all of my friends

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### "Started my Practice with Cerbo" — 5.0/5

> **Beth** | *12 November 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Flexibility and ability to customize to my needs. During the Covid-19 pandemic they turned on telemedicine overnight.
> 
> **Cons**: There are no templates and I find myself transcribing all of the labs into the note. Sometimes it types backwards and needs to be reset. Sometimes I click something and large portions of the note are erased. Luckily the software saves the note every few seconds so not all is lost but a little bit of time.
> 
> When I started my Functional Medicine Practice I chose Cerbo. The team is always available and tries to make things happen. Colleagues have seen my EHR and ask about it because it is so user friendly and all patient information is very accessible.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2063518/cerbo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/cerbo/> |
| en-AE | <https://www.getapp.ae/software/2063518/cerbo> |
| en-AU | <https://www.getapp.com.au/software/2063518/cerbo> |
| en-CA | <https://www.getapp.ca/software/2063518/cerbo> |
| en-GB | <https://www.getapp.co.uk/software/2063518/cerbo> |
| en-IE | <https://www.getapp.ie/software/2063518/cerbo> |
| en-NZ | <https://www.getapp.co.nz/software/2063518/cerbo> |
| en-SG | <https://www.getapp.sg/software/2063518/cerbo> |
| en-ZA | <https://www.getapp.za.com/software/2063518/cerbo> |

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