---
description: Learn how SPRY can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: SPRY Reviews, Pricing & Ratings | GetApp NZ 2026
---

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# SPRY

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> Cloud-based EMR and practice management platform for outpatient PT, OT, SLP, and chiropractic clinics, with AI-assisted documentation.
> 
> Verdict: Rated **4.8/5** by 73 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SPRY

\* Consolidates front desk, clinical, and billing operations into a single platform, eliminating module hand-offs and reducing administrative overhead across the full patient visit lifecycle.&#10;\* Discipline-specific SOAP note templates for MSK, vestibular, pediatric, and speech presentations, combined with customizable workflows and PTA flowsheets, align documentation to each clinic's clinical model.&#10;\* AI Scribe transcribes dictation or text into compliant SOAP notes in minutes, reducing time therapists spend on documentation after each patient encounter.&#10;\* Fax AI automatically reads, classifies, and routes incoming faxes — referrals, plans of care — to the correct patient chart, cutting manual fax processing from front desk workflows.&#10;\* A conversational scheduling agent detects cancellations, matches eligible waitlisted patients, verifies coverage, and rebooks autonomously, reducing unfilled appointment slots.&#10;\* Prior authorization automation reads documentation, builds payer-specific packets, validates completeness, and tracks approvals end-to-end, reducing manual authorization workload and submission errors.&#10;\* An AI-driven billing rule engine reviews notes line-by-line, applies continuously updated PT-specific payer rules, and recommends accurate CPT codes before claim submission, reducing denials at the source.&#10;\* Real-time eligibility verification and co-pay collection at the point of service improve cash flow and reduce post-visit billing exceptions.&#10;\* Optional fully managed RCM service at 4 to 6 percent of collections provides a fully outsourced billing operation at a rate below the industry average of 6 to 8 percent.&#10;\* Configurable digital intake forms and iPad/tablet kiosk check-in capture demographics, insurance, medical history, pain scales, and injury details before the patient reaches the clinician.&#10;\* Role-based dashboards surface revenue, denials, provider productivity, referral sources, marketing ROI, CPT mix, and payor mix to the staff roles that need each metric, with multi-location rollup views for enterprise groups.&#10;\* Remote therapeutic monitoring with computer vision assistance identifies patient needs and supports real-time plan-of-care optimization between in-clinic visits.&#10;\* Scales from solo practitioners to enterprise groups with 50-plus locations and 200-plus providers on the same platform, with no separate enterprise contract and pricing based on visit volume per provider.&#10;\* AI Scribe, Fax AI, patient portal, kiosk check-in, real-time eligibility verification, and data migration are included in the base subscription at no additional cost, with no setup fees or long-term contract required.&#10;\* Customization requests for workflows, forms, and SOAP note templates are fulfilled within two weeks at no additional cost, allowing clinics to adapt the platform to their specific disciplines and operational preferences.&#10;\* Onboarding and go-live in one to two weeks for most practices reduces time-to-value compared to traditional EMR implementations.&#10;\* Signed the APTA Digital Transparency Pledge, affirming all digital PT services are performed or supervised by licensed physical therapists.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 73 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SPRY

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Starts at $79, based on product configuration and provider/visit volume. Plans: SPRY Essentials, SPRY Plus. Billing/RCM services quoted separately. Free trial: No. Free version: No. Guided demo available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Copilot
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Analytics
- Appointment Management
- Assessment Management
- Automated Scheduling
- Automation
- Availability Management
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Care Plan Management
- Charting
- Chat/Messaging
- Claims Management

## Integrations (15 total)

- Delphi AI
- Dragon Speech Recognition Software
- Emitrr
- Fortis
- HubSpot CRM
- HubSpot CRM Integration for Jira
- Keap
- ModMed
- Square Payments
- Square Point of Sale
- Stripe
- Wibbi
- Zapier
- Zoho CRM Plus
- eFax Online Fax Service

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)

## Category

- [Patient Scheduling System](https://www.getapp.co.nz/directory/3825/patient-scheduling/software)

## Related Categories

- [Patient Scheduling System](https://www.getapp.co.nz/directory/3825/patient-scheduling/software)
- [Patient Management Software](https://www.getapp.co.nz/directory/901/patient-management/software)
- [Revenue Cycle Management Software](https://www.getapp.co.nz/directory/525/revenue-cycle-management/software)
- [Chiropractic Software](https://www.getapp.co.nz/directory/809/chiropractic/software)
- [Medical Software](https://www.getapp.co.nz/directory/67/medical-practice/software)

## Alternatives

1. [Nookal](https://www.getapp.co.nz/software/2052092/nookal) — 4.5/5 (90 reviews)
2. [Fusion](https://www.getapp.co.nz/software/108867/pediatric-therapy-emr) — 4.3/5 (720 reviews)
3. [WebPT](https://www.getapp.co.nz/software/91031/webpt) — 4.2/5 (484 reviews)
4. [Jane](https://www.getapp.co.nz/software/122271/jane-app) — 4.8/5 (536 reviews)
5. [OptimisPT](https://www.getapp.co.nz/software/2068968/optimispt) — 4.5/5 (62 reviews)

## Reviews

### "Great Experience Overall" — 5.0/5

> **Steven** | *10 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The system is simple and easy to use. The documentation interface is clean. I like the integration of billing and EMR with a two interface.
> 
> **Cons**: Nothing at the moment. I do not have anything negative to say. I believe the company is doing an exceptional job.
> 
> The customer service is phenomenal. There is great attention to detail and prompt resolution of any problems.

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### "Owner Excel Physical Therapy" — 4.0/5

> **Gregory** | *7 August 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Transparency in all aspects of the program; easy of use; willingness to work with customers.  The use of the Spry program is becoming more fluid.
> 
> **Cons**: Lacks proper training instruction.  In the beginning we learned more from fixing our mistakes then we got from training.
> 
> It started off rough and became progressively better.  So far,  we are satified with the experience.

-----

### "Good choice for free-text typing" — 4.0/5

> **Morgan** | *20 November 2024* | Hospital & Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: Ease of templates, plenty of free-text typing, not click-boxes
> 
> **Cons**: Has some glitches like creating a new case when you type a patients name in to schedule them
> 
> Overall, good. Easy to learn and get used to with time

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### "More Than I Expected" — 5.0/5

> **Lonni** | *17 September 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: The customer service reaction time, attention \&amp; accuracy.  It's like someone else working for and with me. They are knowledgeable and aim to assist or create ideas to improve any area before being asked to do so. They provide the spark if you want to take their ideas and put to action or meet you where you want to be.
> 
> **Cons**: Although the AI section is exceptional for the note I'd like the entire SOAP note including interventions to accept AI vs freehand.
> 
> Dedicated team. Through their actions \&amp; interactions I have no doubt that Spry exceeds exceptional\! My team lead \[sensitive content hidden\] is thorough and follows through with great dedication. He looks at all communication even messages not direct to him that involves my company just to be knowledgeable and prepared. Just high quality in many aspects from a human aspect also. Appreciate the care and realness of everyone who helps in this well run company with great leadership of many intelligent teams but also with great character of the people who they hire.

-----

### "SPRY has been a game changer for our clinic" — 5.0/5

> **Karen** | *29 September 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: The integration of documentation and billing, along with the option for them to handle billing, has been very convenient. Customer support has been excellent, consistently providing helpful assistance. The weekly billing meeting help with communication on challenging claims.  The new Customer success manager gives us a point person to reach out to with questions regarding software changes and follow up on other issues. They are always making improvements and releasing updates. The thoroughness and user-friendly design of the documentation process, especially with the use of AI Scribe, has made completing clinical notes much faster and easier.  The efax AI reader make creating and scheduling new patients quick and easy.  Therapists are easily able to schedule their clients for future appointments right from their treatment rooms.
> 
> **Cons**: When reviewing the AR and Patient collection reports, it is not straightforward to access the Charge ID in order to view the ERA or claim history, or to navigate to the billing section of the patient account. Currently, I have to exit the report, go to the patient tab, search for the patient, then open the billing tab within the patient account, and finally click on the Charge ID to find the information I need.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2063505/spry)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/spry/> |
| en-AE | <https://www.getapp.ae/software/2063505/spry> |
| en-AU | <https://www.getapp.com.au/software/2063505/spry> |
| en-CA | <https://www.getapp.ca/software/2063505/spry> |
| en-GB | <https://www.getapp.co.uk/software/2063505/spry> |
| en-IE | <https://www.getapp.ie/software/2063505/spry> |
| en-NZ | <https://www.getapp.co.nz/software/2063505/spry> |
| en-SG | <https://www.getapp.sg/software/2063505/spry> |
| en-ZA | <https://www.getapp.za.com/software/2063505/spry> |

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