--- description: Learn how Sociocs can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Sociocs Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [Sociocs](/software/2063200/sociocs) # Sociocs Canonical: https://www.getapp.co.nz/software/2063200/sociocs Page: 1 / 6\ Next: [Next page](https://www.getapp.co.nz/software/2063200/sociocs?page=2) > Sociocs is a single customer communication inbox for businesses. Apart from other communication channel options, it provides many features for business text messaging, such as two-way text conversations, bulk messaging, auto messaging, click-to-chat by text, and more. > > Verdict: Rated **4.6/5** by 118 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 118 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Tracious Technology Private Limited ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Monthly and Yearly payment options available. Flexible pricing based on your needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Alerts/Notifications - Batch Communications - Chat/Messaging - Customer Database - Customer History - Feedback Management - Inbox Management - Interaction Tracking - Multi-Channel Communication - On-Demand Communications - Personalisation - SMS Messaging - Social Media Integration - Template Management - Third-Party Integrations - Video Support ## Integrations (6 total) - Buffer - Curve Dental - PrognoCIS - Webflow - WordPress - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [Customer Communications Management Software](https://www.getapp.co.nz/directory/1139/customer-communications-management/software) ## Alternatives 1. 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Plus, Sociocs automates responses to common questions, saving time and boosting communication. It even allows one-click texting, which makes customer communication even better. > > **Cons**: Sociocs to be an excellent communication tool for businesses, but there are a few drawbacks I need to keep in mind. Primarily, Sociocs is a text messaging platform and doesn't offer as many features as some other customer communication tools. Additionally, Sociocs currently has limited integrations with other tools and platforms, which could be a drawback for me. Lastly, while Sociocs is reasonably priced, it may not be the most affordable option for my small business. > > I recommend Sociocs to firms searching for a simple and effective consumer communication solution. Its two-way text discussions, bulk messaging, auto messaging, and click-to-chat features make it easy for me to engage with consumers and give excellent service. For firms that value efficient communication and client happiness, I think Sociocs is a good alternative. ----- ### "Robust Customer Contact Database" — 5.0/5 > **Jamal** | *25 July 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: We have integrated Sociocs with several social media platforms such as FB and IG which makes it easy to contact customers in one single repository. > > **Cons**: I have not used Sociocs for quite long, but I am yet to experience any trouble. > > Customer communication management is the vital benefit that I realize with Sociocs. ----- ### "Good social media messaging software" — 4.0/5 > **Cynthia** | *17 March 2023* | Nonprofit Organisation Management | Recommendation rating: 5.0/10 > > **Pros**: It's bulk messaging feature allows me communicate with my audience at a go and it integrates well with my social media plafroms seamlessly. One of the best tools I have used in managing my social media platforms. > > **Cons**: The platform is great but it sometimes slows down while I am working on it. The pricing could be adjusted a bit for SMEs to use as well. > > My experience with Sociocs has been great and will recommend it to any business searching for a social media messaging software. It has a good user friendly interface. Great features that helps to communicate with customers online. ----- ### "Level Up Your Customer Engagement Game with Sociocs" — 4.0/5 > **Parth** | *4 April 2023* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Multilingual support: Sociocs supports multiple languages, making it ideal for businesses operating in multilingual markets.Collaboration features: The software provides collaboration features, allowing teams to work together on managing customer communication channels and responding to customer inquiries.Mobile-friendly: Sociocs is mobile-friendly, enabling teams to manage customer communication channels on the go using their mobile devices.API access: Sociocs offers API access, allowing businesses to integrate the software with other business tools and customize their workflow.Excellent customer support: The software provides excellent customer support, with a dedicated support team available to assist users with any questions or issues they encounter. > > **Cons**: Limited social media platforms: Sociocs may not support all social media platforms, limiting their functionality for some businesses.High pricing: The software can be expensive for small businesses, with pricing starting at $299 per month.Complexity: With various features and channels, the software can be complex to set up and manage, requiring a learning curve for some users. > > Lead generation: Sociocs can be used to generate leads by engaging with potential customers across various channels.Customer relationship management: The software can be used to manage customer relationships by responding to inquiries and questions and improving customer experience.Reputation management: Sociocs can be used to manage online reviews and comments, allowing businesses to respond to feedback and improve their online reputation.Sales and marketing: The software can be used as a sales and marketing tool, enabling businesses to engage with potential customers and drive sales.Support ticket management: Sociocs can be used to manage support tickets by responding to inquiries and questions from customers and tracking their progress. ----- ### "Easy way to reach costumer’s" — 5.0/5 > **Flutura** | *13 March 2023* | Events Services | Recommendation rating: 10.0/10 > > **Pros**: It is a powerful and helpful to organise your daily communication with costumers. Before we used to track different communication channel separately. Now is all in one place. > > **Cons**: Till now I didn't have any dislikes or problems with it. > > Generally Satisfied ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.co.nz/software/2063200/sociocs?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2063200/sociocs) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data