---
description: Learn how Klara can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Klara Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Patient Portal Software](/directory/939/patient-portal/software) > [Klara](/software/2063130/klara)

# Klara

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> Klara is a comprehensive conversational patient engagement solution that helps businesses centralize communication channels, increase provider collaboration, and automate outreach workflows. The platform enables healthcare practices to focus on patient outcomes by streamlining various aspects of patient care.
> 
> Verdict: Rated **4.6/5** by 212 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Klara

 Centralize patient communication channels, such as text, web chat, and phone into one platform.
 Increase care team collaboration with shared inboxes and internal messaging.
 Automate administrative tasks, including appointment reminders and post-visit follow-ups.
 Provide secure and HIPAA-compliant messaging between patients and providers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 212 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Modernizing Medicine
- **Location**: Boca Raton, US
- **Founded**: 2010

## Commercial Context

- **Pricing Details**: Please contact Klara Technologies for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Automated Responses
- Automated Scheduling
- Availability Indicator
- Availability Management
- Booking Management
- Broadcast Messaging
- Calendar Management
- Calendar Sync
- Chat/Messaging
- Client Database
- Communication Management
- Confirmations/Reminders
- Contact Database
- Customisable Forms
- EMR/EHR
- Electronic Signature

## Integrations (7 total)

- AdvancedMD EHR
- Intergy
- ModMed
- Nextech EHR & PM
- Veradigm EHR
- Veradigm Practice Management
- athenaOne

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Patient Portal Software](https://www.getapp.co.nz/directory/939/patient-portal/software)

## Related Categories

- [Patient Portal Software](https://www.getapp.co.nz/directory/939/patient-portal/software)
- [Dermatology Software](https://www.getapp.co.nz/directory/1521/dermatology/software)
- [Medical Spa Software](https://www.getapp.co.nz/directory/1121/medical-spa/software)
- [Assisted Living Software](https://www.getapp.co.nz/directory/891/assisted-living/software)
- [Podiatry Software](https://www.getapp.co.nz/directory/1819/podiatry/software)

## Alternatives

1. [Carepatron](https://www.getapp.co.nz/software/2048864/carepatron) — 4.4/5 (858 reviews)
2. [DocVilla](https://www.getapp.co.nz/software/2050822/docvilla) — 5.0/5 (74 reviews)
3. [Tebra](https://www.getapp.co.nz/software/102859/tebra) — 3.9/5 (1380 reviews)
4. [Dialog Health](https://www.getapp.co.nz/software/2070989/dialog-health) — 5.0/5 (64 reviews)
5. [athenaOne](https://www.getapp.co.nz/software/91402/athenaclinicals) — 3.8/5 (912 reviews)

## Reviews

### "Klara is great for easy patient messaging" — 4.0/5

> **Leslie** | *5 March 2025* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: Organization of messages into provider box
> 
> **Cons**: Having to log in to view message, that appointment reminder go to last provider in contact with patient
> 
> Great, easy to use. Klara has been a great tool for us to enhance communication with patients

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### "Ten out of Ten" — 5.0/5

> **LISSETTE** | *28 February 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: the integration to our pms mod med. All our patient concerns can be addressed online
> 
> **Cons**: There isn't anything I don't like\! It is super simple to use.
> 
> Amazing\! Love it\! It has made communication with our patients so streamlined and easy.

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### "Less than perfect." — 1.0/5

> **Susan** | *25 February 2025* | Medical Practice | Recommendation rating: 0.0/10
> 
> **Pros**: The ease to communicate with patients back and forth was easy and convenient with some patients but not every patient is tech savvy.
> 
> **Cons**: The online booking feature is a complete failure. The customer care between Klara and our practice was practically non existent. The AI aspect was not very accurate or helpful.
> 
> Mediocre at best. We had issues and nothing was addressed. We feel Klara destroyed the reputation of our practice and we can not do anything about it.

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### "Klara is amazing" — 5.0/5

> **Abbey** | *29 December 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: I love that it an easy and fast way to reach out patients. It really cuts down on the amount of nurse calls we have.
> 
> **Cons**: Sometimes has bugs to work out. Will shut down for a whole day sometimes without any warning. It will always come back up.
> 
> Its been great. We use it for everything in our office. So easy to upload and use your own templates.

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### "BEST Communication System EVER\!\!" — 5.0/5

> **Michelle** | *21 March 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Everything\!\! Patients can leave voicemail or texts. The dictation of the voicemails are pretty spot on or at least I can make out what the message is. I love the fact it is HIPAA compliant for us to do our Telehealth video calls and send and receive documents from patients.
> 
> **Cons**: I don't have any "cons" about KLARA. I feel every practice should incorporate this system.
> 
> Excellent experience for me\! It is user friendly and organized. This was easily incorporated in our work flow with every department in our office.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2063130/klara)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/klara/> |
| en-AE | <https://www.getapp.ae/software/2063130/klara> |
| en-AU | <https://www.getapp.com.au/software/2063130/klara> |
| en-CA | <https://www.getapp.ca/software/2063130/klara> |
| en-GB | <https://www.getapp.co.uk/software/2063130/klara> |
| en-IE | <https://www.getapp.ie/software/2063130/klara> |
| en-NZ | <https://www.getapp.co.nz/software/2063130/klara> |
| en-SG | <https://www.getapp.sg/software/2063130/klara> |
| en-ZA | <https://www.getapp.za.com/software/2063130/klara> |

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