---
description: Learn how Rapport can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Rapport Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/77/veterinary/software) > [Rapport](/software/2062819/rapport)

# Rapport

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> Rapport helps streamline interactions with pet parents and reduce administrative inefficiencies. Key features include automated reminders, two-way multi-media messaging, an online pet portal, mobile capabilities for clinic users and pet parents, client satisfaction surveys, and more.
> 
> Verdict: Rated **3.9/5** by 33 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Rapport

•	Reduce time spent on administrative tasks with full integration into your existing practice management software.
•	Minimize no-shows with automated appointment reminders and optimize bookings with online scheduling.
•	Improve wellness compliance through multi-channel service reminders.
•	Improve reputation management.
•	 Communicate easily with customers using integrated two-way chat messaging. Easily measure results through integrated data analysis tools.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 33 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Covetrus Software Services
- **Location**: Portland, US
- **Founded**: 1988

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Scheduling
- Calendar Management
- Communication Management
- Confirmations/Reminders
- Email Reminders
- Reminders
- SMS Messaging
- Telemedicine Software

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Veterinary Software](https://www.getapp.co.nz/directory/77/veterinary/software)

## Alternatives

1. [ezyVet](https://www.getapp.co.nz/software/103877/ezyvet) — 4.6/5 (276 reviews)
2. [DaySmart Vet](https://www.getapp.co.nz/software/2046656/daysmart-vet) — 4.6/5 (282 reviews)
3. [Instinct Science](https://www.getapp.co.nz/software/2066226/instinct-emr) — 4.9/5 (234 reviews)
4. [Covetrus Pulse](https://www.getapp.co.nz/software/106227/evetpractice) — 4.0/5 (542 reviews)
5. [Shepherd](https://www.getapp.co.nz/software/2033055/shepherd) — 4.7/5 (87 reviews)

## Reviews

### "Rapport is Helpful" — 5.0/5

> **Terri** | *24 July 2023* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: Rapport support was on the ready to make the transition effortless. The immediate communication with our clients has been superb.
> 
> **Cons**: There are no features that we are displeased with.
> 
> Fantastic experience, would not hesitate to recommend to other animal hospitals.

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### "Excellent" — 5.0/5

> **Jane** | *18 July 2023* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: Works seamlessly in the background, but can be manually changed if need be.
> 
> **Cons**: A few negative issues with the on line portal.
> 
> Easy to initiate and work with.

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### "Not as Useful as Entended-Droid App does not work" — 3.0/5

> **Stacey** | *24 July 2023* | Veterinary | Recommendation rating: 3.0/10
> 
> **Pros**: Being able to communicate via text from email, where you don't have to be logged in. Patient reminders go out automatically.
> 
> **Cons**: The droid App for Rapport does not work and hasn't worked the entire time. Clients continue to get reminders, even after they've been scheduled. Difficult to setup reminders for how we business. Rapport is not as useful as anticipated.
> 
> Considering cancelling all together.

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### "Review" — 5.0/5

> **Shannon** | *24 July 2023* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: friendly employees, gets back to you in a timely manner, followups if need be, fixes issues
> 
> **Cons**: not applicable .

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### "Rapport" — 5.0/5

> **Diane** | *16 August 2023* | Veterinary | Recommendation rating: 9.0/10
> 
> **Pros**: Reminders, and you have very good customer service
> 
> **Cons**: I wish I had a manual (paper) to refer to so I wouldnt have to call for assistance.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2062819/rapport)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/industries-software/a/rapport/> |
| en-AE | <https://www.getapp.ae/software/2062819/rapport> |
| en-AU | <https://www.getapp.com.au/software/2062819/rapport> |
| en-CA | <https://www.getapp.ca/software/2062819/rapport> |
| en-GB | <https://www.getapp.co.uk/software/2062819/rapport> |
| en-IE | <https://www.getapp.ie/software/2062819/rapport> |
| en-NZ | <https://www.getapp.co.nz/software/2062819/rapport> |
| en-SG | <https://www.getapp.sg/software/2062819/rapport> |
| en-ZA | <https://www.getapp.za.com/software/2062819/rapport> |

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