--- description: Learn how RoomRaccoon can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: RoomRaccoon Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Channel Management Software](/directory/738/channel-management/software) > [RoomRaccoon](/software/2062431/roomraccoon) # RoomRaccoon Canonical: https://www.getapp.co.nz/software/2062431/roomraccoon Page: 1 / 4\ Next: [Next page](https://www.getapp.co.nz/software/2062431/roomraccoon?page=2) > RoomRaccoon is an innovative all-in-one hotel management system that empowers thousands of independent properties across the globe with powerful cloud technology to boost operations, maximize profitability, and enhance guest satisfaction. > > Verdict: Rated **4.2/5** by 72 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of RoomRaccoon All-in-one HMS with native tools and features to expand as your needs grow. Manage your entire property and automate recurring processes from an easy-to-use interface. Automatically sync your rates and availability and capture revenue across unlimited sales channels. Attract more direct bookings via your website booking engine and enjoy commission-free bookings. Increase your revenue per available room (RevPAR) with automated upselling. Automatically adjust your room prices with a set-and-forget smart pricing strategy. Compare your rates and be a step ahead of your competition with the CompSet Dashboard. Maintain the best-kept rooms with an advanced housekeeping module that lets you manage your team and your property more effectively. Streamline payments with RoomRaccoon’s all-in-one payment solution. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 72 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RoomRaccoon - **Location**: Breda, Netherlands - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$188.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Price per month depends on the number of rooms and tier subscription. Please contact RoomRaccoon directly for details. - **Target Audience**: 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Croatian, Dutch, English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Austria, Belgium, Botswana, Canada, Croatia, France, Germany, Ireland, Italy, Luxembourg, Namibia, Netherlands, Portugal, South Africa, Spain, Switzerland, Tanzania, United Kingdom, United States, Zimbabwe ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - Built-in Accounting - Calendar Management - Channel Analytics - Channel Management - Credit Card Processing - Customer Database - Customer History - Customer Support - Customisable Branding - Customisable Templates - Dashboard ## Integrations (33 total) - AFAS Software - Adyen - Aloha - Asksuite - BEONPRICE - ChiDesk - DATEV Consolidation - DATEV Report - Epos Now - Event Temple - GuestCentric - GuestRevu - HiJiffy - Lighthouse - Lightspeed ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Channel Management Software](https://www.getapp.co.nz/directory/738/channel-management/software) ## Related Categories - [Channel Management Software](https://www.getapp.co.nz/directory/738/channel-management/software) - [Online Booking Systems](https://www.getapp.co.nz/directory/83/reservation-online-booking/software) - [Hostel Management Software](https://www.getapp.co.nz/directory/1551/hostel-management/software) - [Hotel Channel Management Systems](https://www.getapp.co.nz/directory/1663/hotel-channel-management/software) - [Property Management Accounting Software](https://www.getapp.co.nz/directory/3611/property-management-accounting/software) ## Alternatives 1. [Hostaway](https://www.getapp.co.nz/software/106989/hostaway) — 4.8/5 (1524 reviews) 2. [Guesty](https://www.getapp.co.nz/software/112215/guesty) — 4.4/5 (465 reviews) 3. [Hotelizer](https://www.getapp.co.nz/software/2069375/hotelizer-pms) — 4.9/5 (89 reviews) 4. [eZee Absolute](https://www.getapp.co.nz/software/110741/ezee-absolute) — 4.6/5 (405 reviews) 5. [Semper](https://www.getapp.co.nz/software/2058039/hospitality-software) — 4.3/5 (138 reviews) ## Reviews ### "Great" — 4.0/5 > **Stephen** | *27 October 2023* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: all in one hotel/lodge management. great front of house and great back office. > > **Cons**: pricing structure for small lodges like ours. Add ones like extra users which should be basic ----- ### "The best choice you will make" — 5.0/5 > **Frikkie** | *19 June 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Innovation. Integration with Xero Accounting. Immediate reports. > > **Cons**: The ticket proses in the helpline takes to long > > We had the best experience with RoomRaccoon. ----- ### "DONT do it\!" — 2.0/5 > **Marco** | *31 October 2023* | Hospitality | Recommendation rating: 2.0/10 > > **Pros**: Sales presentation is great, but untrue. > > **Cons**: Sales guys promise a lot which the software cant deliver; All integrations are not applicable in our country. Basic functionality like messaging is not included. Rate-management is horrible. > > bad. Basic set-up is done half, which needs to be compensated by the implementation manager. As a customer, you are a number; they dont even ask your name on the phone, just your ID. Roomraccoon apologises for their incorrect info during sales, but... its your problem now... ----- ### "Room Raccoon simply the best" — 4.0/5 > **Anina** | *27 October 2023* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Easy to use and definitely good support when a problem arises. > > **Cons**: Not really. We are quite satisfied with the product > > In general good support ----- ### "Only in trial phase, so happy to review later again" — 5.0/5 > **Maria** | *12 May 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: As overall: easy to use, easy to understand, modern, well-structured, saving time and energy > > **Cons**: Used a more complicated program earlier, so still need some time to believe that do not need to over-administrate things :) However true that some features need to be tailor-made (eg. right now, system cannot offer same child ages as I need to report to authorities, so manual adjustment is still needed \> but I know development is already on the way). > > Easy to use, easy to understand, modern, well-structured, saving time and energy ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.co.nz/software/2062431/roomraccoon?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2062431/roomraccoon) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data