---
description: Learn how IrisCX can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: IrisCX Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [IrisCX](/software/2062370/iriscx)

# IrisCX

Canonical: https://www.getapp.co.nz/software/2062370/iriscx

> IrisCX helps businesses resolve consumer problems faster. The platform enables businesses to provide live-guided or self-guided virtual support and generate valuable insights about consumer behavior.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support |  | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: IrisCX
- **Founded**: 2018

## Commercial Context

- **Pricing Details**: Contact IrisCX for pricing details.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria and 105 more

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Behaviour Tracking
- Behavioural Analytics
- Collaboration Tools
- Communication Management
- Compliance Management
- Customer Database
- Customer Experience Management
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Import/Export
- Data Visualisation
- Diagnostic Tools

## Integrations (2 total)

- Squarespace
- Tableau

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software)
- [Customer Journey Mapping Tools](https://www.getapp.co.nz/directory/1611/customer-journey-mapping-tools/software)
- [Inspection Software](https://www.getapp.co.nz/directory/933/inspection/software)
- [Remote Support Software](https://www.getapp.co.nz/directory/563/remote-support/software)

## Alternatives

1. [Lucky Orange](https://www.getapp.co.nz/software/112955/lucky-orange) — 4.7/5 (260 reviews)
2. [Hotjar](https://www.getapp.co.nz/software/101789/hotjar) — 4.6/5 (539 reviews)
3. [Indeemo](https://www.getapp.co.nz/software/2047363/indeemo) — 4.8/5 (45 reviews)
4. [Mailchimp](https://www.getapp.co.nz/software/8268/mailchimp) — 4.5/5 (17572 reviews)
5. [cxomni](https://www.getapp.co.nz/software/130559/cx-omni-cxm-cloud) — 4.7/5 (7 reviews)

## Reviews

### "Review of IrisCX" — 5.0/5

> **SAROJBEN** | *25 June 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I love the useful reporting tools and statistics that are available for users as well as its ability to generate sales reports for different periods.
> 
> **Cons**: What I like least is its inability to communicate effective with external sources, such as linking forms together or ongoing email communications between parties.

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2062370/iriscx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/iriscx/> |
| en-AE | <https://www.getapp.ae/software/2062370/iriscx> |
| en-AU | <https://www.getapp.com.au/software/2062370/iriscx> |
| en-CA | <https://www.getapp.ca/software/2062370/iriscx> |
| en-GB | <https://www.getapp.co.uk/software/2062370/iriscx> |
| en-IE | <https://www.getapp.ie/software/2062370/iriscx> |
| en-NZ | <https://www.getapp.co.nz/software/2062370/iriscx> |
| en-SG | <https://www.getapp.sg/software/2062370/iriscx> |
| en-ZA | <https://www.getapp.za.com/software/2062370/iriscx> |

-----

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