--- description: Learn how CUX can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CUX Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [CUX](/software/2062234/cux) # CUX Canonical: https://www.getapp.co.nz/software/2062234/cux Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/2062234/cux?page=2) > Digital Experience Analytics tool that save up to 5x time on analytics > > Verdict: Rated **5.0/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of CUX \- Real customer data makes personalization easier and more precise. - Analytics based on 1st party data make your company cookieless-future ready. - Get alerted every time your project needs attention. - Focus only on the data relevant to your business. - Save time on manual analytics. - Find quick wins and optimization opportunities faster. - Eliminate behaviors that lead to churn. - Adjust your product, marketing, and support to guide more users to convert and return. - Understand and better engage your customers to lead more revenue for your business. - Translate data into useful insights about your customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 11 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: cux.io - **Founded**: 2016 ## Commercial Context - **Starting Price**: €79.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: CUX offers 2 pricing models: Business (starting at €79/month) and Enterprise (with custom quote). CUX offers a free trial – no expiration date and no credit card required. Choose a pricing model for your needs: https://cux.io/pricing/ - **Target Audience**: 2–10 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Polish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Alerts/Notifications - Customer Journey Mapping - Customer Segmentation - Dashboard - Data Visualisation - Engagement Tracking - Predictive Analytics - Real-Time Analytics - Real-Time Reporting - Reporting/Analytics - Trend Analysis - Visual Analytics ## Integrations (2 total) - Google Analytics 360 - Google Tag Manager 360 ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software) ## Alternatives 1. [WelcomeTrack](https://www.getapp.co.nz/software/2053726/welcometrack) — 4.0/5 (1 reviews) 2. [Uptok](https://www.getapp.co.nz/software/2049102/uptok) — 5.0/5 (1 reviews) 3. [Askable](https://www.getapp.co.nz/software/2050765/askable) — 5.0/5 (2 reviews) 4. [Feedback Survey Kiosk](https://www.getapp.co.nz/software/2061991/feedback-survey-kiosk) (0 reviews) 5. [Guest Service](https://www.getapp.co.nz/software/2056597/guest-service) — 5.0/5 (2 reviews) ## Reviews ### "A great combination of Heatmaps and User Activity" — 5.0/5 > **Mick** | *7 August 2020* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: The great thing for us about Cux is that it allowed us to combine two former tools. Our heatmaps tool and our event tracking tool. > > **Cons**: Could have some more plug and play integrations with other data platforms. But for us it's not so bad as we just used their API > > It's been really useful for us to combine two former tools into one solution. It keeps data connected better, and gave us instantly better insights into our user behaviour ----- ### "A great product from a fantastic team\!" — 5.0/5 > **Benjamin** | *20 July 2020* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: With Cux.io we've been able to save tons of time and have great insights with our customer experience to be able to make action decisions and implement fixes based on data. They have a great team and I'm excited for what they come up with next\! > > **Cons**: No problems, huge fan of the team, and we look forward to a great relationship with these folks for many years. ----- ### "Writing a review after half a year of using CUX" — 5.0/5 > **Daria** | *8 November 2022* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: One of the biggest pros of CUX for me is possibility to work with it on my own, without constantly sending requests to developers. I can set almost any goal, segment or filter using only CUX and WebDevTools in Chrome. Retroactive analysis also came out very useful - especially in the beginning when I was not sure what exactly I need to measure and later as I started to dig dipper - for quick checking my hypothesis.And of course I have to mention CUX excellent support - they are always there to answer all my questions, help with solving some tricky problems/setups, listen to my suggestions. > > **Cons**: You definetely have to understand WHY do you need this tool - as any other analysis software there are no magic dashboard/set of data that will tell you everything about your website in one click. You need basic understandig about how your website is built, what are your strategic goals, how you approach problems - the magic is in your mindset, not in metrics. And because CUX offering some innovative way of working with data for UX purposes - you may need some time first to fully understand how to use this tool in it's full potential. > > Greate flexible tool for those who wantto understand their product and users better and to make more data-driven decisions ----- ### "Easy visitor tracking & heatmpas" — 5.0/5 > **David** | *17 July 2020* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I used cux for an ecommerce project and it helped me get a better overview of visitor behaviour on the website. > > **Cons**: Nothing in particular that I disliked. Product is robust. > > Even though the project was short term, I was able to make educated decisions and Cux definitely delivered on the value. ----- ### "Uncover the real secrets of your product" — 5.0/5 > **Syed Zainul** | *25 July 2020* | Outsourcing/Offshoring | Recommendation rating: 10.0/10 > > **Pros**: We all often get lost in the overall usability of the product and dont focus on journeys of each of our customers. To uncover the real insights we need to watch them closely and monitor each of their action. This is what this tool does for marketers. > > **Cons**: Integration process can be improved to support non-techies. > > The overall experience has been great as the support team was always present to help us ensure that we can utilize the product to its fullfest. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/2062234/cux?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2062234/cux) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data