---
description: Learn how Lookout can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Lookout Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Home Health Care Software](/directory/61/home-health-care/software) > [Lookout](/software/2061974/the-lookout-way)

# Lookout

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> With a client app, care support worker app, and an administration dashboard, Lookout's all-in-one software makes it easy for home care providers, and their care teams, to provide the highest quality client care. 

Experience the Lookout difference. Reach out today\!
> 
> Verdict: Rated **4.7/5** by 38 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Lookout

Include a client app, care worker app, and the administration dashboard. 
Easy to connect care workers + clients \& their loved ones + and your entire care team\!  
All-in-one. One software for your entire care team\! From finance, to rostering, to care - with Lookout, all departments are connected. 
Easy-to-use. 
Affordable. 
Being built by care, for care, the platform keeps up with industry changes\!

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 38 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: The Lookout Way

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Contact The Lookout Way for pricing information.
https://www.thelookoutway.com/pricing
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Admissions Management
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Assessment Management
- Attendance Tracking
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Charting
- Claims Management
- Client Management
- Client Portal
- Clinical Care

## Integrations (5 total)

- Intercom
- Sisense
- Tanda
- Workato
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Home Health Care Software](https://www.getapp.co.nz/directory/61/home-health-care/software)

## Related Categories

- [Home Health Care Software](https://www.getapp.co.nz/directory/61/home-health-care/software)
- [Home Care Software](https://www.getapp.co.nz/directory/717/home-care/software)
- [Long Term Care Software](https://www.getapp.co.nz/directory/911/long-term-care/software)
- [Assisted Living Software](https://www.getapp.co.nz/directory/891/assisted-living/software)

## Alternatives

1. [GEOH](https://www.getapp.co.nz/software/2080153/geoh) — 4.9/5 (154 reviews)
2. [eRSP](https://www.getapp.co.nz/software/2067747/ersp) — 4.2/5 (99 reviews)
3. [AxisCare](https://www.getapp.co.nz/software/104545/axiscare-software) — 4.6/5 (729 reviews)
4. [ShiftCare](https://www.getapp.co.nz/software/2050072/shiftcare) — 4.6/5 (145 reviews)
5. [CareSmartz360](https://www.getapp.co.nz/software/141759/caresmartz360) — 4.8/5 (182 reviews)

## Reviews

### "CRM in Aged Care" — 4.0/5

> **Cliff** | *12 June 2024* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: User friendly
Allow user to spend more time on clients 
Less admin work
Transparency of information
> 
> **Cons**: No section to add important documents that can be easily accessible

-----

### "LOW Review" — 5.0/5

> **Candi** | *27 December 2022* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: Tickets they are a big game changer for me, being able to set up so many different ones to be able to provide the best care for the clients is a cut above the rest.
> 
> **Cons**: I have yet to use the referral to Allied health section of the program due to other companies using email referrals not a program yet.
> 
> The tickets have really helped us to be able to keep track of all the little and big errands that need to be done overall for clients and staff.

-----

### "Ensures the highest level and best practice care is provided for our customers" — 5.0/5

> **Bruce** | *21 October 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I’ve worked in the care and disability sector for well over 10 years. Never have I seen a software platform as aligned to meeting the unique needs of both of these sectors as I have Lookout. The level of care oversight it provides for our customers is impressive, precise, and second to none. As a Manager, I use Lookout daily to manage compliance needs, and as our core procurement tool to process, order, monitor and pay for hundreds of unique orders a week. The oversight that the Lookout referral feature has for our external Allied Health Professionals in real-time, not only ensures the most up-to-date care information is provided to our external parties, but this in turn ensures the highest level and best practice care is provided for our own customers from any approved outside organisations that are representing our brand. Time and time again using real-time data.
> 
> **Cons**: None really. It really is a great platform and they are constantly developing new features.
> 
> Very helpful support

-----

### "Lookout Review" — 5.0/5

> **Carly** | *24 January 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I love the remote care monitoring feature which allows  oversight of our members services and support they are receiving in the home at the time of the service. It enables us to be able to recognise any changes to our members health and wellbeing and follow up promptly.The software is very easy to use and any changes or updates made to the members help plan or profile is instant which allows our helpers, members and their loved ones stay connected and update to date.
> 
> **Cons**: I honestly cant think of anything I like least at this time.
> 
> My overall experience with Lookout has been fantastic. Lookout allows me to be able to stay connected with our members, families and helpers. Lookout has many features and empowers our members and families to have choices  with their in home care services they receive and have live access at any time to view their home care package funding and statements which is transparent and easy to read and understand.

-----

### "Simple Everday Use" — 5.0/5

> **Catherine** | *18 June 2023* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Lookout's functionalities make for a speedy experience. One click takes you to core information. If you need further detail, the simple filter function takes you there. No more clicking and scrolling to find what you need.
> 
> **Cons**: I would like to see a function to nominate the gender of persons (Helpers) on their profile page.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2061974/the-lookout-way)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/the-lookout-way/> |
| en-AE | <https://www.getapp.ae/software/2061974/the-lookout-way> |
| en-AU | <https://www.getapp.com.au/software/2061974/the-lookout-way> |
| en-CA | <https://www.getapp.ca/software/2061974/the-lookout-way> |
| en-GB | <https://www.getapp.co.uk/software/2061974/the-lookout-way> |
| en-IE | <https://www.getapp.ie/software/2061974/the-lookout-way> |
| en-NZ | <https://www.getapp.co.nz/software/2061974/the-lookout-way> |
| en-SG | <https://www.getapp.sg/software/2061974/the-lookout-way> |
| en-ZA | <https://www.getapp.za.com/software/2061974/the-lookout-way> |

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