About Sensei Cloud
Carestream Dental is the trusted industry partner in providing integrated, intuitive and scalable practice management solutions that power centralized operations for thriving group practices.
Unlike competitive solutions, Sensei Cloud was built around user observations and is constantly being improved based on customer insights.
Key benefits of Sensei Cloud
• True Cloud – a browser-based platform with anywhere and anytime access enhances productivity and increases efficiency through workflow-centered design
• Predictable cost – eliminates the need for additional hardware and reduces IT cost and liabilities
• Imaging included – fully diagnostic cloud imaging 2D & 3D included, securely stored on the cloud for storage and retrieval
• Insights to profitability - Visual KPIs with graphic dashboards identify targets for improvements and growth areas
• Scalable – enables growing practices to expand easily by simplifying the process of adding new locations
• Agile – adapts to customer needs identified through customer feedback and collaboration, empowering them to play a role in future design and direction
• Multi-tasking friendly – allows users to open multiple areas of the application without closing others, preventing them from losing their current place in the software
Images
Not sure about Sensei Cloud?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Acuity Scheduling
PracticeWorks a Sensei product
Fuse
Curve Dental
Reviews
Already have Sensei Cloud?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software for specialty offices
Reviewed on 1/11/2023
Sensei has been a great decision for us. Our offices run more smoothly, we see fewer errors in...
Sensei has been a great decision for us. Our offices run more smoothly, we see fewer errors in patient charting and billing. Relations and communication with referrals are better than ever.
Pros
Intuitive and user friendly! Did not take long to feel comfortable with the software.
Cons
As an early adopter to sensei, we experienced some of the frustrations that come with a new software. Overall those frustrations have been handled and sensei gets better with frequent updates.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Great program and a work in progress
Reviewed on 8/11/2023
Pros
I love the hyper links in the system and the ease of navigation throughout the system. The statement and account billing is easy and I love that I can work on statements and still go into the schedule of needed and the systems saves my progress on the billing statements. The correspondence and email functions within the program are very useful and appreciated as well.
Cons
The ledger functions could be expanded and made to function with more ease. The treatment planning could also add some features to make the process easier and user friendly. Posting procedures could also have features that would prevent mistakes as well like incorrect teeth numbers for certain procedures.
Alternatives Considered
Dentrix AscendReasons for Choosing Sensei Cloud
We were looking for an updated software that was truly cloud based as we were having issued with the hosted cloud going down and we couldn't access the software and the ability for patients to fill out forms electronically and confirmation text as well.Reasons for Switching to Sensei Cloud
We also tried the TDO software which was specific to Endodontics. We decided to go with Sensei because of the ability to convert our images and the cost of the software. As well as we were already using a CareStream product Softdent and it would be easier to transition.- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
sensei cloud
Reviewed on 17/10/2023
It is not very user friendly. Many steps to get to a final stage.
It is not very user friendly. Many steps to get to a final stage.
Pros
Could have access to schedule and chart from home. Patient management and wanted an upgrade from soft dent
Cons
The CS8 imaging program, the inability to merge or delete duplicate charts, the difficulty to delete or alter a ledger entry/date in the payment area.
Reasons for Choosing Sensei Cloud
cloud based, having all things in one program and upgrade, ease of use.Reasons for Switching to Sensei Cloud
Already was using soft dent, sounded like a great option.- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Sense Cloud
Reviewed on 12/10/2023
The Sensei Cloud Team is amazing. Though we have had some pain points with conversion and functional...
The Sensei Cloud Team is amazing. Though we have had some pain points with conversion and functionality, customer service was and is always available to help us, listen to us, and do the best they can to figure out what needs to be done. Customer service is why we stuck with Sensei Cloud. I understand Sensei Cloud is ever evolving and hopefully it gets to a place where we can run even more efficiently. At this time it seems pricey for the functionality you get and for the workarounds you need to implement to utilize the software. However, you cannot beat the look and user-friendly interface.
Pros
I would say based on all the Practice Management applications I have demoed/used, Sensei Cloud is the most visually appealing. The user-interface is great. It is easy to find what you need, even if it is your first time using the software. It makes our office look like we utilize state-of-the-art technology, which is important. I love that everything is backed up immediately with unlimited storage, making our old server obsolete. The customer service is second to none. The Sensei Team really has been paramount to making our experience thus far a success.
Cons
Conversion, as I am sure with any software, is messy. Sensei can be quirky with certain functionality, which requires our team to find workarounds for what should be easy tasks. Functionality that seems common sense from other practice management software within the Carestream family was not ported over, which makes our office less efficient. Reporting is lacking and confusing at times. Billing needs a complete overhaul. Sensei Imaging, which one would expect to be a seamless integration within Sensei Cloud creates a variety of issues and lacks basic functionality. Sensei Cloud, Practice Manager, and Patient Forms should be one product (a one stop shop). Sensei Cloud is expensive compared to other PMS, which do offer a one stop shop option for less money. Other PMS is priced by location vs. by Provider, which makes more sense. If current pricing included Practice Manager as well and all were rolled into one nice package and one site, you would say the price is spot on. We are paying a premium to use Sensei Cloud at this point for the look and feel. No other PMS looks as clean and modern in my opinion.
Reasons for Choosing Sensei Cloud
Server end of life. Wanted a cloud-based option and wanted to remain within the Carestream family of products for, what we thought, would be an easier transition.Reasons for Switching to Sensei Cloud
Wanted to stick within Carestream Family and Sensei just looks way more professional and clean.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
review
Reviewed on 6/11/2023
it works fairly well. i wish there was areas to check in lab boxes. as well as have pop up boxes...
it works fairly well. i wish there was areas to check in lab boxes. as well as have pop up boxes for a specific allert or note
Pros
it can be used from anywhere.............................
Cons
the charting legend is not the same for all systems charting coloring.
Reasons for Choosing Sensei Cloud
it was very old and dated........................Reasons for Switching to Sensei Cloud
price, offered more of what we were looking forSensei Cloud FAQs
Below are some frequently asked questions for Sensei Cloud.Q. Who are the typical users of Sensei Cloud?
Sensei Cloud has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Sensei Cloud support?
Sensei Cloud supports the following languages:
English
Q. Does Sensei Cloud support mobile devices?
Sensei Cloud supports the following devices:
Q. What other apps does Sensei Cloud integrate with?
We do not have any information about what integrations Sensei Cloud has
Q. What level of support does Sensei Cloud offer?
Sensei Cloud offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Sensei Cloud.
