---
description: Learn how TripWorks can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: TripWorks Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Tour Operator Software](/directory/84/tour-operator/software) > [TripWorks](/software/2060207/tripworks)

# TripWorks

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> TripWorks is the all-in-one booking management platform for tour, activity, and adventure operators serious about growing revenues. The platform helps travel agents improve their customer experience and increase sales by offering tools like cart abandonment tracking, customer profile flagging, trips management, data insights, and more.
> 
> Verdict: Rated **4.9/5** by 47 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of TripWorks

Grow revenues with a booking platform specifically built to maximize conversions and increase sales for tour, activity and adventure operations.&#10;&#10;Increase conversions with a seamless reservation experience, from initial website visit to smart reminders and dynamic pricing.&#10;&#10;Save time by streamlining daily and routine processes with innovative, advanced and revenue-generating automation technology.&#10;&#10;Grow your business with a booking platform priced to exactly align with your company's unique needs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 47 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TripWorks
- **Founded**: 2019

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: TripWorks follows a simple pricing model, one that allows all customers to access the full range of advanced features, from their first day and their first dollar.  &#10;&#10;This strategy offers huge benefits for tour operators. &#10;It eliminates a monthly fee and the need to forego specialized features only available at higher subscription levels, and it considers the seasonality of many operations, aligning costs with revenues earned rather than a date on the calendar.&#10;&#10;TripWorks is designed to help tour operators grow and our pricing model does just that. We provide access to a platform bursting with technologically advanced features, at a fee easily affordable by customers.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more

## Features

- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Attendee Management
- Barcode/Ticket Scanning
- Booking Management
- CRM
- Calendar Management
- Central Reservation System
- Channel Management
- Client Management
- Communication Management
- Contact Management
- Customer Database
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Discount Management

## Integrations (11 total)

- Expedite Commerce
- Facebook Business Suite
- Google Ads
- Google Analytics 360
- HubSpot CRM
- Microsoft Advertising
- Slack
- Stripe Payments
- Twilio
- Yelp Guest Manager
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Tour Operator Software](https://www.getapp.co.nz/directory/84/tour-operator/software)

## Related Categories

- [Tour Operator Software](https://www.getapp.co.nz/directory/84/tour-operator/software)
- [Event Booking Software](https://www.getapp.co.nz/directory/1107/event-booking/software)

## Alternatives

1. [Booqable](https://www.getapp.co.nz/software/108821/booqable) — 4.8/5 (1195 reviews)
2. [Hostaway](https://www.getapp.co.nz/software/106989/hostaway) — 4.8/5 (1626 reviews)
3. [Lodgify](https://www.getapp.co.nz/software/91252/lodgify) — 4.5/5 (1314 reviews)
4. [Now Book It](https://www.getapp.co.nz/software/2073585/now-book-it) — 4.9/5 (101 reviews)
5. [Eventbrite](https://www.getapp.co.nz/software/91490/eventbrite) — 4.6/5 (5841 reviews)

## Reviews

### "Beyond Amazing\!" — 5.0/5

> **Whitney** | *16 July 2020* | Maritime | Recommendation rating: 10.0/10
> 
> **Pros**: We love that we are able to contact support at any time to receive prompt and amazing service as well as the ability to make this product work for our exact needs.
> 
> **Cons**: At this time there is nothing we are unhappy with. All of our concerns have been addressed and were corrected promptly\!
> 
> As a charter company in a very busy tourist town, TripWorks has helped the ease of use in online bookings, tracking marketing and reporting. They are with us every step of the way and always willing to go above and beyond.

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### "Tripworks Rocks\!" — 5.0/5

> **Audrey** | *21 November 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: The Tripworks team is wonderful about getting back to our business in a timely manner, always assists us with our questions or concerns; providing quick solutions each time.
> 
> **Cons**: Sometimes it glitches out and the screen goes blank at random times.
> 
> Overall it has been a positive experience for our business\!

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### "Great Customer Support" — 5.0/5

> **Dana** | *13 October 2025* | Arts & Crafts | Recommendation rating: 7.0/10
> 
> **Pros**: Customer support is "On It\!" and super helpful. As we set up our system they are ever present to assist and guide you in best practices.
> 
> **Cons**: Updated UI was not necessarily an "improvement". The new interface, while "looking prettier" means more scrolling to find what you need.
> 
> Working with Tripworks is easy, efficient and hassle free. Whenever we have a need or question, it is handled in a timely manner (faster than I would expect) and they always make sure to let you know they are there to help.

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### "Trip Works - new business partnership" — 5.0/5

> **Cara** | *23 November 2024* | Arts & Crafts | Recommendation rating: 10.0/10
> 
> **Pros**: They were quick to respond to my requests and they were fast and accurate with a solution
> 
> **Cons**: nothing I can think of at this time but will give it some thought
> 
> excellent customer service, easy to use software

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### "The Tour Booking Platform that Checks Most of the Boxes" — 5.0/5

> **CHRISTIAN** | *2 April 2024* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: TripWorks is a modern and easy-to-use system with superb customer service and a platform that will make it easy for my customers to book tours and for me to manage those tours.  They have been very thoughtful in what features they've prioritized and have made it their mission to help tour companies like me increase bookings through an intuitive platform.
> 
> **Cons**: I wish there was a "waitlist" option embedded in the system that other platforms have.
> 
> I've had a great experience\!   I haven't had any major issues, and when questions arose, the customer service took care of them quickly.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2060207/tripworks)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/tripworks/> |
| en-AE | <https://www.getapp.ae/software/2060207/tripworks> |
| en-AU | <https://www.getapp.com.au/software/2060207/tripworks> |
| en-CA | <https://www.getapp.ca/software/2060207/tripworks> |
| en-GB | <https://www.getapp.co.uk/software/2060207/tripworks> |
| en-IE | <https://www.getapp.ie/software/2060207/tripworks> |
| en-NZ | <https://www.getapp.co.nz/software/2060207/tripworks> |
| en-SG | <https://www.getapp.sg/software/2060207/tripworks> |
| en-ZA | <https://www.getapp.za.com/software/2060207/tripworks> |
| fr | <https://www.getapp.fr/software/2060207/tripworks> |
| fr-BE | <https://fr.getapp.be/software/2060207/tripworks> |
| fr-CA | <https://fr.getapp.ca/software/2060207/tripworks> |

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