---
description: Learn how simpleERB can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: simpleERB Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Online Booking Systems](/directory/83/reservation-online-booking/software) > [simpleERB](/software/2060205/simpleerb)

# simpleERB

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> simpleERB is a cloud-based restaurant reservation solution offering yield management, online bookings, CRM, and a GDPR mailing list whilst assisting to eliminate no-shows.
> 
> Verdict: Rated **4.4/5** by 10 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of simpleERB

\* Take and manage online bookings from; website, social media, Google 
\* Eliminate no-shows with card capture and payments on bookings with premium feature - payment integration
\* Take prepayments or become ticketed for selectable booking offers / private events 
\* Customisable settings for booking yield management 
\* Multi-access, user and device use 
\* Auto email reminders (SMS chargable), cancellation policies/reasons 
\* View live booking cancellations 
\*Comprehensive data reports 
\* Handle coupon/voucher companies 
\* Monitor restaurant remotely as cloud-based system

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 10 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Social Deal

## Commercial Context

- **Starting Price**: £21.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Three affordable and competitively priced plan types depending on cover usage with all standard features included. \*Prices below exclude VAT. 

- Starter plan £19.00 for 200 covers / month 
- Plus plan £42 for 1,000 covers / month 
- Pro plan  £72 for unlimited covers / month + premium feature; payment integration for card capture and booking payments

For Starter/Plus plans, add the premium payment integration feature for a small extra cost ~ £15.00 pm / £162.00 pa (excl VAT)
\*Your payment provider will charge you a transaction fee on all payments processed.

We also offer annual contracts, with a 10% saving. No lock in, upgrade or downgrade your plan with seasonal fluctuations, cancel anytime. 

Try a free trial of all features with 250 covers to test, no card is required to register.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 44 more

## Features

- Access Controls/Permissions
- Availability Management
- Booking Management
- Booking Notes
- CRM
- Customer Database
- Customer History
- Customer Support
- Customisable Branding
- Customisable Reports
- Email Templates
- Event Scheduling
- Group Reservations
- Mobile Access
- Multi-Location
- Online Booking
- Payment Processing
- Promotions Management
- Ratings/Reviews
- Real-Time Updates

## Integrations (1 total)

- Stripe

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Online Booking Systems](https://www.getapp.co.nz/directory/83/reservation-online-booking/software)

## Alternatives

1. [Booqable](https://www.getapp.co.nz/software/108821/booqable) — 4.8/5 (1126 reviews)
2. [Hostaway](https://www.getapp.co.nz/software/106989/hostaway) — 4.8/5 (1524 reviews)
3. [Lodgify](https://www.getapp.co.nz/software/91252/lodgify) — 4.5/5 (1282 reviews)
4. [Eventbrite](https://www.getapp.co.nz/software/91490/eventbrite) — 4.6/5 (5748 reviews)
5. [OpenTable](https://www.getapp.co.nz/software/2044651/opentable-for-restaurants) — 4.7/5 (1317 reviews)

## Reviews

### "Works really well for us. Just a couple of tiny users issues that are confusing, but nothing big." — 4.0/5

> **Jessie** | *28 August 2022* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: simple ERB is a reliable booking system, that allows up to maximise turnover in our restaurant. With the recent adjustments to the platform, it is much more user-friendly.
> 
> **Cons**: There are one too many clicks that clients have to make to confirm the booking. So we have guests arriving thinking they have booked, and they haven't. ALso when adjusting the restaurant layout of tables that are bookable, covers etc. you have to keep going out of the page and back in to change multiple tables.
> 
> Overall Simple ERB works well for us, and does what we need it to.

-----

### "Used this system for years and very happy" — 5.0/5

> **Dunslay** | *27 August 2022* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: Simple and easy to use for both customer and ourselves. It has to be one of the best value for money systems around.
> 
> **Cons**: Maybe do not get the coverage of some of the more famous booking systems
> 
> Really cannot think of any problems.

-----

### "Does the job but room for improvements" — 3.0/5

> **Alex** | *2 November 2022* | Hospitality | Recommendation rating: 6.0/10
> 
> **Pros**: People can book in easily enough and the reminder emails have been helpful for our customers. The feedback email is also nice but would be good if the positive ones (when they hit 4 or 5 stars) could be prompted to leave the feedback publicly, say on Google or tripadvisor.
> 
> **Cons**: Having to constantly sign in and can be fiddly, hard to change tables and if you are trying to put too many people on a particular table it doesn't let you which is annoying when you've move tables around so they're bigger. Maybe let  the manager have the final say on that. Also hate that when we run out of covers rather than someone contacting me and asking if we want to move up a tier, customers just can't book in, costing us heaps.
> 
> Generally works well, we are almost hitting the 1000 cap often and would be happy to pay a little extra for 100 or 200 more covers rather than having to upgrade to unlimited for heaps more money.

-----

### "Brilliant Product" — 5.0/5

> **Steve** | *11 August 2022* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: Cloud based booking from anywhere .  Easy to use and amend to customer and restaurant needs.
> 
> **Cons**: Customer titles rather outdated and unfriendly
> 
> Table and
Booking system completely transformed with simple ERB

-----

### "Works well for us\!" — 5.0/5

> **Julie** | *7 September 2022* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: It's pefroms well and is easy to use / view
> 
> **Cons**: Something logging on om my mobile doesn't work, so I have to reset and start again. 
Usually customer see me in the street and then ask to book a table which is then embarrassing as I can't log in\!
> 
> Great.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2060205/simpleerb)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/simpleerb/> |
| en-AE | <https://www.getapp.ae/software/2060205/simpleerb> |
| en-AU | <https://www.getapp.com.au/software/2060205/simpleerb> |
| en-CA | <https://www.getapp.ca/software/2060205/simpleerb> |
| en-GB | <https://www.getapp.co.uk/software/2060205/simpleerb> |
| en-IE | <https://www.getapp.ie/software/2060205/simpleerb> |
| en-NZ | <https://www.getapp.co.nz/software/2060205/simpleerb> |
| en-SG | <https://www.getapp.sg/software/2060205/simpleerb> |
| en-ZA | <https://www.getapp.za.com/software/2060205/simpleerb> |

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