---
description: Learn how Kapiche can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kapiche Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Kapiche](/software/2060124/kapiche)

# Kapiche

Canonical: https://www.getapp.co.nz/software/2060124/kapiche

> Kapiche is a feedback analytics platform that analyses customer feedback data, empowering users to improve decision-making and positively impact their company’s bottom line.

Combine multiple data sources and analyze 1,000s of customer feedback responses in minutes, with no set up.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kapiche
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$2,650.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pricing starts at $2,650 /mo.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 70 more

## Features

- API
- Boolean Search
- Customisable Reports
- Dashboard
- Data Import/Export
- Data Visualisation
- Document Extraction
- Language Detection
- Multiple Data Sources
- Natural Language Processing
- Reporting & Statistics
- Role-Based Permissions
- Search/Filter
- Sentiment Analysis
- Summarisation
- Tagging
- Taxonomy Classification
- Text Analysis
- Third-Party Integrations
- Topic Clustering

## Integrations (9 total)

- Amazon S3
- AskNicely
- Delighted
- Google Cloud BigQuery
- InMoment
- Medallia Experience Cloud
- Snowflake
- XM for Customer Experience
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software)
- [Customer Satisfaction Software](https://www.getapp.co.nz/directory/1029/customer-satisfaction/software)
- [Data Extraction Software](https://www.getapp.co.nz/directory/1157/data-extraction/software)
- [Data Entry Software](https://www.getapp.co.nz/directory/278/data-entry/software)
- [Text Mining Software](https://www.getapp.co.nz/directory/1161/text-mining/software)

## Alternatives

1. [Wolfram Mathematica](https://www.getapp.co.nz/software/2068895/wolfram-mathematica) — 4.6/5 (169 reviews)
2. [Enterpret](https://www.getapp.co.nz/software/2064566/enterpret) — 4.8/5 (6 reviews)
3. [Chattermill](https://www.getapp.co.nz/software/2042567/chattermill) — 4.5/5 (25 reviews)
4. [OpenText Analytics Cloud](https://www.getapp.co.nz/software/102509/opentext-analytics-suite) — 5.0/5 (1 reviews)
5. [ATLAS.ti](https://www.getapp.co.nz/software/125551/atlas-ti) — 4.7/5 (142 reviews)

## Reviews

### "A game changer for storytellers in CX space" — 5.0/5

> **Rashmi** | *17 December 2021* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Kapiche is a poweful story-building tool that has helped us discover insights from thousands of customer experience (NPS) comments without any manual coding and within a matter of minutes this year. 
It's easy to use, fast, efficient and analyst's dream come true. It provides a unique visualisation known as 'Storyboard' which helps to extract insights very easily.
> 
> **Cons**: It would be great to be able to link or integrate the Kapiche dashboard/outputs to Qualtrics CX dashboards.
> 
> The support and service received from the Kapiche team has been fantastic from Day 1. They really seek to understand your requirements and also genuinely work on any feedback and suggestions. It's an absolutely brilliant tool designed and supported by awesome people. We highly recommend Kapiche to anyone looking to upgrade the text analytics capabilities for their organisation. It's a  game changer for storytellers in CX space.

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2060124/kapiche)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/business-intelligence-analytics-software/a/kapiche/> |
| en-AE | <https://www.getapp.ae/software/2060124/kapiche> |
| en-AU | <https://www.getapp.com.au/software/2060124/kapiche> |
| en-CA | <https://www.getapp.ca/software/2060124/kapiche> |
| en-GB | <https://www.getapp.co.uk/software/2060124/kapiche> |
| en-IE | <https://www.getapp.ie/software/2060124/kapiche> |
| en-NZ | <https://www.getapp.co.nz/software/2060124/kapiche> |
| en-SG | <https://www.getapp.sg/software/2060124/kapiche> |
| en-ZA | <https://www.getapp.za.com/software/2060124/kapiche> |

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