---
description: Learn how CivicRMS can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CivicRMS Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Law Enforcement Software](/directory/983/law-enforcement/software) > [CivicRMS](/software/2059979/civiceye)

# CivicRMS

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> CivicRMS streamlines law enforcement records management with single-entry input, a centralized interface platform, and data-driven insights for enhanced efficiency and community outcomes.
> 
> Verdict: Rated **4.4/5** by 8 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of CivicRMS

\- Cloud-based
- Easy-to-use
- CAD \> RMS \> JMS integrations
- CJIS compliant
- NIBRS State Reporting
- Robust search functionality to find what you need faster
- Analytic report dashboards for access to real-time crime data and proactive policing strategy
- Streamlined workflows from users across departments
- Module architecture for advanced organization and department functionality, including incidents, citations, warrants, evidence, drug control, infection control, personnel training management, field interview, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 8 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: CivicEye

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Audit Trail
- Case Management
- Court Management Integration
- Criminal Database
- Customisable Reports
- Customizable Fields
- Data Visualisation
- Document Storage
- Employee Database
- Evidence Management
- Field Reporting
- For Law Enforcement Agencies
- Geographic Maps
- Incident Mapping
- Investigation Management
- Monitoring

## Integrations (1 total)

- BluHorse JMS

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Law Enforcement Software](https://www.getapp.co.nz/directory/983/law-enforcement/software)

## Alternatives

1. [PowerDMS](https://www.getapp.co.nz/software/109259/powerdms) — 4.7/5 (517 reviews)
2. [Omnigo](https://www.getapp.co.nz/software/103737/report-exec) — 4.4/5 (85 reviews)
3. [Kaseware](https://www.getapp.co.nz/software/2075699/kaseware) — 3.0/5 (3 reviews)
4. [Caseboard](https://www.getapp.co.nz/software/2063955/caseboard) — 4.9/5 (13 reviews)
5. [BEAGLE](https://www.getapp.co.nz/software/2062034/beagle) (0 reviews)

## Reviews

### "Great product" — 4.0/5

> **Kenny** | *27 July 2022* | Law Enforcement | Recommendation rating: 9.0/10
> 
> **Pros**: I love the price first, second I love the ease of use, tied with their customer service.
> 
> **Cons**: The system is made to be used a certain way but allows you to use it the wrong way as well. I wish areas where you are suppose to search instead of type would block you from typing and give you a reminder to use the search function. Make it more impossible for people to use the product incorrectly.
> 
> I have used several company and have found that CivicEye actually cares about my ability to use their product, and goes out of their way for me to be successful.

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### "Affordable and functional" — 4.0/5

> **Scott** | *8 August 2022* | Law Enforcement | Recommendation rating: 9.0/10
> 
> **Pros**: CivicEye is one of the most affordable RMS. It is relatively easy to use and a new user can pick up on it relatively quickly. Storing case related documents, photos, and other attachments is a great feature.
> 
> **Cons**: CivicEye could flow a little smoother, for instance as a primarily US vendor, it certainly would make sense to find a way to have United States on the top of the list and searches could be a little easier, but the cons are few and far between and are absolutely outweighed by the pros.
> 
> Our experience with CivicEye has been awesome. The Customer service experience has got to be the best I have ever experienced from a vendor.

-----

### "Very sufficient product" — 4.0/5

> **Dwayne** | *1 August 2022* | Law Enforcement | Recommendation rating: 5.0/10
> 
> **Pros**: ease of use and the migration of previous software's reports
> 
> **Cons**: not compatible with neighboring law enforcement
> 
> very positive

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### "CivicRMS Review" — 5.0/5

> **Clarke** | *5 August 2022* | Law Enforcement | Recommendation rating: 10.0/10
> 
> **Pros**: I like that the program is windows based and categories are just a mouse click away.  Once you learn how to navigate through it, you find it gets easier and easier.
> 
> **Cons**: Not user friendly to start but once you get the system down, it's more than satisfactory.
> 
> We recently began using the evidence component which has made our inventory much more stream line.  Chain of Custody forms are automatically generated.  CivicRMS is a great product which has infinite uses with the law enforcement profession.

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### "Review" — 4.0/5

> **Joseph** | *1 August 2022* | Law Enforcement | Recommendation rating: 8.0/10
> 
> **Pros**: Web based, and the master name is very easy to use
> 
> **Cons**: Staff maintenance could be better. I would like to be able to see dates of employment, promotions, productivity etc.  Year end reports are very important, and required in some cases. I would like to also see an inventory control module at some point. Vehicles, weapons, ammunition, uniforms etc.
> 
> There have been some growing pains, and some features are not working or have not been added yet. Our old system had the feature that I wanted but they were difficult use. The new system is lacking several of those features, but the support is by far better.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2059979/civiceye)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/legal-law-software/a/civiceye/> |
| en-AE | <https://www.getapp.ae/software/2059979/civiceye> |
| en-AU | <https://www.getapp.com.au/software/2059979/civiceye> |
| en-CA | <https://www.getapp.ca/software/2059979/civiceye> |
| en-GB | <https://www.getapp.co.uk/software/2059979/civiceye> |
| en-IE | <https://www.getapp.ie/software/2059979/civiceye> |
| en-NZ | <https://www.getapp.co.nz/software/2059979/civiceye> |
| en-SG | <https://www.getapp.sg/software/2059979/civiceye> |
| en-ZA | <https://www.getapp.za.com/software/2059979/civiceye> |

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