---
description: Learn how Dialshree can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Dialshree Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Dialshree](/software/2059915/dialshree)

# Dialshree

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> DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.
> 
> Verdict: Rated **4.7/5** by 74 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 74 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Elision Technologies
- **Founded**: 2007

## Commercial Context

- **Starting Price**: ₹59.00
- **Pricing model**: Per User
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Ethiopia, Ghana, India, Indonesia, Kenya, Namibia, Nigeria, Philippines, Rwanda, South Africa, United Arab Emirates, Zambia

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Centre
- CRM
- Call Centre Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting

## Integrations (8 total)

- CRM++ CTI
- Cloud IP PBX
- Dial-Office IP PBX
- Salesforce CTI Toolbar
- SugarCRM
- SuiteCRM
- Third Party Risk Management
- Vtiger CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software)

## Related Categories

- [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software)
- [Telemarketing Software](https://www.getapp.co.nz/directory/1069/telemarketing/software)
- [Cloud PBX Software](https://www.getapp.co.nz/directory/1101/cloud-pbx/software)
- [Predictive Dialer Software](https://www.getapp.co.nz/directory/849/predictive-dialer/software)
- [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.co.nz/software/9448/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.getapp.co.nz/software/10317/freshdesk) — 4.5/5 (3408 reviews)
3. [Salesforce Sales Cloud](https://www.getapp.co.nz/software/90378/salesforce) — 4.4/5 (18768 reviews)
4. [LiveAgent](https://www.getapp.co.nz/software/91301/liveagent) — 4.7/5 (1753 reviews)
5. [LiveChat](https://www.getapp.co.nz/software/8385/livechat) — 4.6/5 (1715 reviews)

## Reviews

### "DialShree is super helpful with its intelligent call routing methods & productive features\!" — 5.0/5

> **Shubham** | *22 June 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Splendid platform with super routing methods like skilled based routing, sticky agent, language based routing, it helped us to cut down customer waiting time \& repetitive customer calls on same subject. Also lead management module helped us to gain leads by 3x.
> 
> **Cons**: Nothing as such but fewer more customization will make the product even super.
> 
> Great experience with good support team. Very happy to work with \[sensitive content hidden\].

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### "DialShree is recommended not only as a dialer but as comprehensive contact center software" — 5.0/5

> **Vimal** | *30 June 2023* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: DialShree's cloud-based contact center solution has revolutionized our customer service operations. Its seamless integration and advanced features have significantly improved our team's efficiency and patient satisfaction.The comprehensive reports and call logs provided by DialShree have empowered our management team with valuable insights into our contact center performance. So this really helped us driving better decision making as well as optimising our operations for better patient experience \& wellness. DialShree is really recommended.
> 
> **Cons**: Nothing such a bad thing that we observed. But few reports are available on demand, they can be covered as default as well.

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### "Experience with Dialshree" — 3.0/5

> **Pawan** | *28 November 2019* | Automotive | Recommendation rating: 5.0/10
> 
> **Pros**: 1) Dialshree is an easy to use software,with most of monitoring features that are likely helpful to maintain track of basic piece of work.
> 
> **Cons**: 1) The software respond too slow due to load in server or due to increase traffic using the same software on a specific time \& overcoming same will leads towards a great customer experience

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### "ELISION DIALSHREE" — 5.0/5

> **Gourav** | *24 January 2024* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Dialshree Progressive Dialer,Auto Dialer, Power Dialer, Predictive Dialer  Easy to use for all functions are available in front at side. elision team are quick support
> 
> **Cons**: Nothing as of now. Everything is working well.

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### "Best as unified communication platform" — 5.0/5

> **Nikhil** | *9 June 2023* | Market Research | Recommendation rating: 9.0/10
> 
> **Pros**: IVR and unified communication made our work and process lot easier, omnichannel platform made client interaction uniformed \& IVR and skill based routing method saved our time \& increased customer satisfaction.
> 
> **Cons**: Initially it took time to understand that how platform works, but gradually it turned into the best platform we have used so far.
> 
> Our process was suffering with previous platforms \& our agents were not able to get best result out of it, but Dialshree did good job for us.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2059915/dialshree)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/dialshree/> |
| en-AE | <https://www.getapp.ae/software/2059915/dialshree> |
| en-AU | <https://www.getapp.com.au/software/2059915/dialshree> |
| en-CA | <https://www.getapp.ca/software/2059915/dialshree> |
| en-GB | <https://www.getapp.co.uk/software/2059915/dialshree> |
| en-IE | <https://www.getapp.ie/software/2059915/dialshree> |
| en-NZ | <https://www.getapp.co.nz/software/2059915/dialshree> |
| en-SG | <https://www.getapp.sg/software/2059915/dialshree> |
| en-ZA | <https://www.getapp.za.com/software/2059915/dialshree> |

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