---
description: Learn how NetAnswer can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: NetAnswer Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Alumni Management Software](/directory/32/alumni-management/software) > [NetAnswer](/software/2059729/netanswer)

# NetAnswer

Canonical: https://www.getapp.co.nz/software/2059729/netanswer

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> Netanswer is a complete platform that offers all the tools necessary to manage, develop, and animate an alumni community and support groups. It is customizable and easy to use so you can adapt it to your specific needs.
> 
> Verdict: Rated **4.7/5** by 33 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 33 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: NetAnswer
- **Founded**: 2003

## Commercial Context

- **Starting Price**: €7,000.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French
- **Available Countries**: Belgium, Canada, France, Netherlands, Switzerland, United Kingdom

## Features

- @mentions
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Alumni Management
- Application Management
- Attendance Management
- Attendance Tracking
- Blogs
- CRM
- Calendar Management
- Campaign Management
- Campaign Planning
- Chapter Management

## Integrations (9 total)

- Aurion
- Efficy CRM
- Eudonet
- HubSpot CRM
- HubSpot Content Hub
- HubSpot Service Hub
- Salesforce.org Education Cloud
- Salesforce.org Nonprofit Cloud
- Survey Rocket For Sugar CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Alumni Management Software](https://www.getapp.co.nz/directory/32/alumni-management/software)

## Related Categories

- [Alumni Management Software](https://www.getapp.co.nz/directory/32/alumni-management/software)
- [Charity Software](https://www.getapp.co.nz/directory/775/nonprofit/software)
- [Association Management Software](https://www.getapp.co.nz/directory/165/association-management/software)
- [Membership Management Software](https://www.getapp.co.nz/directory/171/membership-management/software)
- [Donation Management Software](https://www.getapp.co.nz/directory/167/donation-management/software)

## Alternatives

1. [ToucanTech](https://www.getapp.co.nz/software/113793/toucantech) — 4.9/5 (151 reviews)
2. [WildApricot](https://www.getapp.co.nz/software/90698/wild-apricot) — 4.4/5 (555 reviews)
3. [Almabase](https://www.getapp.co.nz/software/91696/almabase) — 4.7/5 (144 reviews)
4. [Raklet](https://www.getapp.co.nz/software/120335/raklet1) — 4.7/5 (92 reviews)
5. [VeryConnect](https://www.getapp.co.nz/software/105361/veryconnect) — 4.9/5 (36 reviews)

## Reviews

### "Sans doute la meilleure solution du marché \!" — 5.0/5

> **Hugo** | *3 December 2020* | Higher Education | Recommendation rating: 9.0/10
> 
> **Pros**: La solution NetAnswer est de base extrêmement complète et surtout simple d'utilisation. Les évolutions sont pertinentes et nombreuses. Enfin, le service client est toujours à l'écoute pour permettre de faire évoluer la solution \!
> 
> **Cons**: Mis à part quelques bug de temps en temps, je ne remarque pas de "gros" points faibles. Lorsque un problème survient sur le site en back ou bien en front, l'équipe support est toujours disponible. 

Cependant, les développements de nouvelles fonctionnalités sont quelques fois longs.

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### "Un outil qui répond bien à notre besoin" — 5.0/5

> **Violaine** | *27 November 2020* | Higher Education | Recommendation rating: 8.0/10
> 
> **Pros**: Le logiciel répond bien à nos besoins, cela nous permet de gagner un temps précieux au quotidien. De plus, il est régulièrement enrichi de nouvelles fonctionnalités, ce qui améliore son efficacité.
> 
> **Cons**: Globalement, il y avait des problèmes d'ergonomie de certains modules au départ, mais qui sont spontanément corrigés par Netanswer au fil du temps.
> 
> Nous avons le logiciel depuis plus de 5 ans et ce que nous apprécions, c'est qu'il évolue et s'adapte en permanence. Le support est réactif et comprend rapidement les problématiques, pour apporter des solutions.

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### "Un outil spécifiquement conçu pour les associations" — 4.0/5

> **Maylis** | *30 November 2020* | Civic & Social Organisation | Recommendation rating: 9.0/10
> 
> **Pros**: La mutualisation des besoins d'associations d'alumni ou professionnelles permet un enrichissement permanent de l'outil.
> 
> **Cons**: Certaines fonctionnalités datent un peu ou ne sont pas toujours user-friendly en back office.
> 
> Au global, mon expérience utilisateur est plutôt bonne. La relation commerciale est efficace. Cela pêche un peu plus au niveau du support technique qui n'est pas toujours très réactifs.

-----

### "Netwanwer, la meilleure plateforme de gestion actuelle" — 5.0/5

> **Brigitte** | *3 December 2020* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: Travailler au quotidien est agréable, que ce soit en back ou en front : logiciel intuitif et facile d'utilisation. Tout à fait adaptée aux réseaux de diplômés
> 
> **Cons**: On peut toujours améliorer, c'est ce que nous faisons en concertation et Netanswer répond de manière efficace. Les - se transforment rapidement en  +.
> 
> Mon expérience positive ++

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### "solution facile pour les association de diplômes" — 4.0/5

> **agathe** | *27 November 2020* | Higher Education | Recommendation rating: 7.0/10
> 
> **Pros**: produit facile a utiliser et répondant aux besoins d'une association de diplômés
> 
> **Cons**: beaucoup de développements complémentaires engendrent une facturation spécifique, car un développement propre à notre structure.
> 
> hei alumni utilise la solution Netanswer depuis plusieurs années. de manière générale, nous sommes relativement satisfaits par le produit et les fonctionnalités qui y sont associés.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2059729/netanswer)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/nonprofit-software/a/netanswer/> |
| en-AE | <https://www.getapp.ae/software/2059729/netanswer> |
| en-AU | <https://www.getapp.com.au/software/2059729/netanswer> |
| en-CA | <https://www.getapp.ca/software/2059729/netanswer> |
| en-GB | <https://www.getapp.co.uk/software/2059729/netanswer> |
| en-IE | <https://www.getapp.ie/software/2059729/netanswer> |
| en-NZ | <https://www.getapp.co.nz/software/2059729/netanswer> |
| en-SG | <https://www.getapp.sg/software/2059729/netanswer> |
| en-ZA | <https://www.getapp.za.com/software/2059729/netanswer> |

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