---
description: Learn how Flip CX can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Flip CX Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Flip CX](/software/2059689/redroute)

# Flip CX

Canonical: https://www.getapp.co.nz/software/2059689/redroute

> Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Flip CX

From call intents and integrations, to models and design, each industry receives deep customization and ongoing investment. Flip is your customer service voice assistant. Anyone who calls, anytime, will immediately be greeted. Flip will help your customers complete simple requests, and smoothly pass more complex situations to your team.

## About the vendor

- **Company**: Flip CX
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$0.15
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Available from $0.15 per month for transportation providers. Separate plans are also available for transportation brokers and retail businesses.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- AI/Machine Learning
- Call Transcription
- Chat/Messaging
- Chatbot
- Customer Experience Management
- Feedback Management
- IVR
- Intent Recognition
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Pre-Configured Bot
- Reporting & Statistics
- Reporting/Analytics
- Sentiment Analysis
- Speech Recognition

## Integrations (7 total)

- Adobe Commerce
- Aircall
- Five9
- Gorgias
- Kustomer
- Shopify
- Talkdesk

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.co.nz/directory/1647/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.co.nz/directory/1647/conversational-ai-platform/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.co.nz/directory/3834/contact-center-quality-assurance/software)
- [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software)
- [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software)
- [Contact Centre Software](https://www.getapp.co.nz/directory/593/contact-center/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.co.nz/software/9448/zendesk) — 4.4/5 (4072 reviews)
2. [LiveAgent](https://www.getapp.co.nz/software/91301/liveagent) — 4.7/5 (1753 reviews)
3. [Genesys Cloud CX](https://www.getapp.co.nz/software/104597/genesys-cloud) — 4.3/5 (262 reviews)
4. [inconnect](https://www.getapp.co.nz/software/2057354/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)
5. [Inxide](https://www.getapp.co.nz/software/2055586/inxide) — 4.6/5 (10 reviews)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2059689/redroute)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/redroute/> |
| en-AE | <https://www.getapp.ae/software/2059689/redroute> |
| en-AU | <https://www.getapp.com.au/software/2059689/redroute> |
| en-CA | <https://www.getapp.ca/software/2059689/redroute> |
| en-GB | <https://www.getapp.co.uk/software/2059689/redroute> |
| en-IE | <https://www.getapp.ie/software/2059689/redroute> |
| en-NZ | <https://www.getapp.co.nz/software/2059689/redroute> |
| en-SG | <https://www.getapp.sg/software/2059689/redroute> |
| en-ZA | <https://www.getapp.za.com/software/2059689/redroute> |
| fr | <https://www.getapp.fr/software/2059689/redroute> |
| fr-BE | <https://fr.getapp.be/software/2059689/redroute> |
| fr-CA | <https://fr.getapp.ca/software/2059689/redroute> |

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