---
description: Learn how Umanest can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Umanest Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/575/feedback-and-reviews-management/software) > [Umanest](/software/2059295/umanest)

# Umanest

Canonical: https://www.getapp.co.nz/software/2059295/umanest

> Umanest is a loyalty and reputation toolkit designed to help property managers grow a reputable and sustainable business. It helps users automate feedback collection from landlords and tenants and manage client retention, online reviews, and referrals.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Umanest

Get proactive communication with your landlords and tenants, with Umanest's satisfaction surveys based on their unique client journey.
Protect and improve your brand reputation, by collecting more positive reviews and authentic testimonials to post to social channels and climb up search rankings.
Get the right information at the right time, with Umanest's trigger-based actions and notifications for your team.
Integrate Umanest with your existing management system and add our loyalty toolkit into your regular workflow, without disruption to your existing systems.
Use our built-in customer journey mapping to help you at key milestones of a landlord and tenant relationship by proactively surveying satisfaction.
Generate leads without spending on ads with testimonials, referrals and recommendations. Automate posting to social media and online reviews, and thank clients with memorable hand-written cards.

Make good decisions based on reliable information, with Umanest's accessible dashboard of performance metrics to compare different offices, teams, portfolios and even industry-rank comparisons.

Empower your team with role-specific reporting, with tailored access based on team roles. Business owners and executives get Business Intelligence improvement reports.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Umanest

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Umanest for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, New Zealand, South Africa, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Benchmarking
- CSAT Survey Structure
- Communication Management
- Conditional Logic
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customisable Branding
- Customisable Questions
- Customisable Reports
- Customisable Templates
- Dashboard
- Data Import/Export
- Data Integration
- Data Visualisation
- Feedback Management
- For Customer Referrals

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Feedback and Reviews Management Software](https://www.getapp.co.nz/directory/575/feedback-and-reviews-management/software)

## Related Categories

- [Feedback and Reviews Management Software](https://www.getapp.co.nz/directory/575/feedback-and-reviews-management/software)
- [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software)
- [Reputation Management Software](https://www.getapp.co.nz/directory/873/reputation-management/software)
- [Business Performance Management Software](https://www.getapp.co.nz/directory/242/business-performance-management/software)
- [Customer Satisfaction Software](https://www.getapp.co.nz/directory/1029/customer-satisfaction/software)

## Alternatives

1. [Lucky Orange](https://www.getapp.co.nz/software/112955/lucky-orange) — 4.7/5 (260 reviews)
2. [VirtlX](https://www.getapp.co.nz/software/2055399/virtlx-reflect) — 4.8/5 (13 reviews)
3. [EngagePackage](https://www.getapp.co.nz/software/2071852/engagepackage) (0 reviews)
4. [InputKit](https://www.getapp.co.nz/software/2069803/inputkit) — 4.9/5 (37 reviews)
5. [Kangaroo](https://www.getapp.co.nz/software/109869/kangaroo) — 4.9/5 (248 reviews)

## Reviews

### "Feedback keeps us honest in out business operations and team performance." — 5.0/5

> **Solly** | *14 July 2022* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to see staff ratings on a high level and in detail if required
> 
> **Cons**: The inability to directly link reviews to google
> 
> It's been really good, the customer service we receive is excellent they are always listening to our problems and deliver on our expectations

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### "A tool every Property Management business needs\!" — 5.0/5

> **Hamish** | *14 December 2021* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: This tool asks all the right questions, to all the correct people. Unlike other NPS survey tools, this tool is made for the Property Management industry. I love the type of questions it asks our clients - giving us a really good insight into the service we provide our clients, and what we can do to improve our service offering.

 Not only does it work really well, it seamlessly integrates with our trust account system - so no manual input\!
> 
> **Cons**: We can't find any faults with the software or the service we have received.
> 
> Our experience with Umanest has been a very positive one. \[SENSITIVE CONTENT\] has been very helpful and provided us with great training and insight.

-----

### "MUST BE USED" — 5.0/5

> **Yves-Louis** | *25 November 2020* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: A very useful management tool, a fantastic Quarterly review to know the mood of all our landlord and tenants . Better to get even a bad review on Umanest than on internet or social network and you can remedy the issue . The team likes it and is in a hurry to get the results . It push naturally the people in the company to offer a better service .
> 
> **Cons**: We don't know sometimes who is writing the comments, a bit frustrating but understandable

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2059295/umanest)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/umanest/> |
| en-AE | <https://www.getapp.ae/software/2059295/umanest> |
| en-AU | <https://www.getapp.com.au/software/2059295/umanest> |
| en-CA | <https://www.getapp.ca/software/2059295/umanest> |
| en-GB | <https://www.getapp.co.uk/software/2059295/umanest> |
| en-IE | <https://www.getapp.ie/software/2059295/umanest> |
| en-NZ | <https://www.getapp.co.nz/software/2059295/umanest> |
| en-SG | <https://www.getapp.sg/software/2059295/umanest> |
| en-ZA | <https://www.getapp.za.com/software/2059295/umanest> |

-----

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