Practice-Web

4.9 (103)
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All-in-One Dental Practice Management Software

About Practice-Web

Practice-Web is a dental software providing paperless and mobile solutions for dental practices. This is a fully integrated and supported solution with multiple modules for all business requirements including practice management, patient relationship management, claims processing, and marketing tools.

Features include clinical data integration that saves time and simplifies billing patient record management, patient text messaging, mobile access to all data, and cloud storage for your records.


Key benefits of Practice-Web

Go paperless with digital charting, treatment planning, scheduling, patient forms, reports and analytics, and dentist and patient portals.

Boost production with Smart Tools like auto-reminders, text marketing, email marketing, online patient reviews, Smart Caller ID, and teledentistry.

Improve collections with native patient billing and patient membership and billing plans, plus Smart Tools like eClaims and Eligibility and Pay-by-Text.

Work more efficiently with native intraoffice communication, plus Smart Tools like one-on-one/ mass patient texting, e-prescribing, merchant services, and iPad check-in, as well as bridges to most third-party imaging tools.

Support your team and growth with free training, unlimited remote support, free educational resources, and more, all from a company with decades of experience and a 98% dentist satisfaction rating.


Images

Practice-Web Software - Maximize production and efficiency with a smart schedule that takes the guesswork out of creating your perfect day. See critical info with custom views, monitor goals and cases, leverage powerful chair-filling tools, and more in the Appointment Module.
Practice-Web Software - Create detailed records faster with Auto Notes and Quick Notes, see conditions on the graphical tooth chart, effortlessly home in on the info you need, manage lab cases, in the Chart Module.
Practice-Web Software - Breeze through full-mouth charting with powerful data entry shortcuts including voice perio for hands-free/ solo perio charting. All data comes together in the graphical perio chart, making it easy to visualize info and educate patients.
Practice-Web Software - Increase case acceptance with clear estimates. Easily broken down by option, visit, or stage, and with a tooth chart for easy identification, treatment plans can be digitally signed, stored, and sent.
Practice-Web Software - Quickly send billing statements and claims and track revenue sources as well as outstanding balances for easy follow-ups. Use automations and integrations such as clearinghouses, e-billing, merchant services, collections, and more to keep cash flowing.
Practice-Web Software - Sometimes referred to as e-services, the Smart Tools suite layers in additional features and functionality affordably. Choose from clinical tools like eRx and teledentistry through marketing and communication options including texting and mass emails.
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Practice-Web video
Practice-Web Software - Maximize production and efficiency with a smart schedule that takes the guesswork out of creating your perfect day. See critical info with custom views, monitor goals and cases, leverage powerful chair-filling tools, and more in the Appointment Module.
Practice-Web Software - Create detailed records faster with Auto Notes and Quick Notes, see conditions on the graphical tooth chart, effortlessly home in on the info you need, manage lab cases, in the Chart Module.
Practice-Web Software - Breeze through full-mouth charting with powerful data entry shortcuts including voice perio for hands-free/ solo perio charting. All data comes together in the graphical perio chart, making it easy to visualize info and educate patients.
Practice-Web Software - Increase case acceptance with clear estimates. Easily broken down by option, visit, or stage, and with a tooth chart for easy identification, treatment plans can be digitally signed, stored, and sent.
Practice-Web Software - Quickly send billing statements and claims and track revenue sources as well as outstanding balances for easy follow-ups. Use automations and integrations such as clearinghouses, e-billing, merchant services, collections, and more to keep cash flowing.
Practice-Web Software - Sometimes referred to as e-services, the Smart Tools suite layers in additional features and functionality affordably. Choose from clinical tools like eRx and teledentistry through marketing and communication options including texting and mass emails.

Not sure about Practice-Web? Compare with a popular alternative

Practice-Web

4.9 (103)
VS.
Highly reviewed

Starting Price

US$109.00
month
US$200.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

45
70

Integrations

35
No integrations found

Ease of Use

4.8 (103)
4.6 (106)

Value for Money

4.9 (103)
4.5 (106)

Customer Service

4.9 (103)
4.5 (106)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.9 /5
(103)
Value for Money
4.9/5
Features
4.8/5
Ease of Use
4.8/5
Customer Support
4.9/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 103
Arthur
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

For my practice, Practice-Web has been the answer for the financial management.

Reviewed on 4/04/2023

Practice-Web has been solid in the basic functions that I use, primarily insurance billing, patient...

Practice-Web has been solid in the basic functions that I use, primarily insurance billing, patient account management, document storage - including x-rays. It has been very stable and is updated fairly regularly and in using it I have the impression that I am keeping up with all of the possibilities that technology offers in running my "specialty" dental practice which is limited solely to Skilled Nursing Facilities.

Pros

PW is quite easy to use and is robust in its reporting capability. Over the 40 years that I've practiced dentistry I've used Easy Dental, QuickDental, JDent, and Practice-Web. Of these, PW is by far the best for its integration of several functions. I especially value the ability to scan and attach documents to each patient record!

Cons

I used to be able to categorize patients by SNF (skilled nursing facility) using a special field in the software. This made it easy to sort in this way, but, unfortunately, this field was taken over by Open Dental a number of years after I had purchased Practice Web and after that it was no longer available for my using it in the unique way that I did. I really miss that function! I also wish that there were shortcut keystrokes for data entry rather than mouse clicks only.

Response from Practice-Web

Thanks for your thoughtful review, doctor! It's awesome when someone who has experience with different software provides a comparison based on hands-on use.

You mentioned not being able to categorize by skilled nursing facility. This can still be logged if you enable Public Health (Setup > Advanced > Show Features > Public Health checkbox) - a "Site" option becomes available in Patient Information. You may want to check that out to see if it meets your needs.

On shortcut keystrokes - this may help: https://practiceweb.zohodesk.com/portal/en/kb/articles/keyboard-shortcuts

That alone, or paired with Auto Notes (templated notes with prompts)/ Quick Paste Notes (inserts text of your choosing) might work.

If you want help with any of these things, please connect with our technical support at [email protected] or call 800-845-9379, option 2. Thanks!

Daniel
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Practice Web Review

Reviewed on 12/10/2023

Overall, my experience has been fairly positive. Tech support has been responsive and helpful and...

Overall, my experience has been fairly positive. Tech support has been responsive and helpful and with help, it has been able to meet most of our needs.

Pros

I really like Practice Web Connect. We are able to communicate with patients in a way that is more comfortable and convenient for them. I also really like that we can call tech support instead of sending a help ticket. They are also very helpful and responsive.

Cons

While the software has a lot of flexibility and customization options, it is a bit difficult to know how to make the software do what you need it to, without having tech support remote in to do it for you.

Alternatives Considered

Dentrix Enterprise

Reasons for Switching to Practice-Web

The price and the many customization options.

Response from Practice-Web

Thanks for your thoughtful review, Daniel! We're thrilled pwConnect patient texting is making communication easier for you and your patients and that our Support team is helping your office thrive.

We'd like to chat with you more about your experiences but are having trouble linking you to a practice. Can you please send an email to [email protected] and let us know which practice you're with? Thanks!

Vimal
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Dr patel dental office

Reviewed on 5/01/2024

Pros

Ease of use,good customer service,ease of integration

Cons

Treatment planning ,I wish I can do more

Response from Practice-Web

Hi, Dr. Patel!

Thank you for being a valued client and for using Practice-Web! We're glad that you appreciate our hard working support team and find Practice-Web user friendly.

The treatment plan module has a lot of features that can help you prioritize different levels of treatment, schedule or plan to schedule future appointments and sign the treatment plans electronically. If you would like to call our support team so we can show you some features of the treatment plan module that you may not currently be using, please call support and we'll be happy to assist you.

Sheryl
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great service

Reviewed on 6/04/2024

Great support. Whenever they help us problems resolved so easily.

Great support. Whenever they help us problems resolved so easily.

Pros

The technical support is incredible! The program is so easy to use.

Cons

Not sure. Everything is great so unable to answer this.

Response from Practice-Web

Hi, Sheryl!

Thank you for your great review and we're happy to have you as part of the Practice-Web family.

upendra
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great dental software

Reviewed on 17/05/2023

great

great

Pros

easy to use and navigate, good support and online resources

Cons

updates happen a lot, have to navigate each station for updates

Response from Practice-Web

Thanks so much for your kind words, doctor! We're glad you find the software easy to use and are maximizing the software by leveraging the extra features.

With on-premises/in-office/server-based software, individual workstations always need to be updated. Although we try to combine updates as much as possible, they often come with changes that impact security and integrated tools, so we have to roll those out in a timely manner to ensure everything keeps working smoothly. It usually only takes a few minutes though, so it shouldn't impact your flow much. Our cloud-based solution doesn't require updates - you always have the latest version. Please ask us for info if that's something you'd like to learn more about.

Showing 5 reviews of 103 Read all reviews

Practice-Web FAQs

Below are some frequently asked questions for Practice-Web.

Practice-Web offers the following pricing plans:

  • Starting from: US$109.00/month
  • Pricing model: Subscription
  • Free Trial: Available

$149/mo for 12 mo, then $109/mo. Each dentist beyond 3 increases price by $20/mo.

Practice-Web has the following typical customers:

Self Employed, 2–10, 11–50

Practice-Web supports the following languages:

English

Practice-Web supports the following devices:

Practice-Web integrates with the following applications:

Apteryx Imaging, Apteryx XVWeb, AudaxCeph, CLINIVIEW, DEXIS Eleven, DEXIS Imaging Suite, Demandforce, DentForms, Dental Intelligence, DentiMax, DocPay ACH, Dolphin Imaging Plus, Dr. Ceph & Dr. View, Dropbox Business, EVAsoft Dental Image Management, Easy Notes Pro, Gendex VixWin Platinum, Insurance Answers Plus, Jarvis Analytics, LocalMed, Medcohere, MiPACS Dental Enterprise Viewer, Microsoft 365, Mountainside EMR, Panda Perio, Planmeca Romexis, Podium, ProPay, RevenueWell, Sopro, TSI, Voice2Phone Auto Dialer, Weave, XDR Dental Imaging, Yapi

Practice-Web offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Practice-Web.