SumUp
About SumUp
Whether you’re looking for a convenient, portable card reader that can take transactions on the go, simple invoicing, or an entire POS system with all of the additional features, SumUp supplies you with what you need to be successful all at a low price. Additionally, we keep our credit card processing fees as low as possible in order for you to maximize the profit you make per transaction.
We give access to financial services to the millions of businesses that are considered too small for most providers. They’re as much as 10 times smaller than the smallest businesses that would be targeted by banks and traditional providers. What started out as one card reader has now turned into a range of readers, multiple remote payment solutions such as Invoices, Gift Cards, Payment Links and so much more.
From our quick and easy signup process to accepting your first payment, we want to make things simple. That means no fixed costs, hidden fees, no bureaucracy and no surprises. By taking the hassle out of getting paid, we enable small business owners to do what they love.
Key benefits of SumUp
Affordable fees
Only pay 2.6% + 10¢ per in-person transaction and never worry about minimums, subscriptions or hidden fees again.
Advanced device features
Take orders, manage sales, and accept payments with our powerful Point of Sale. Even better, keep customers coming back with our built-in loyalty features.
Automatic updates
With automatic updates already installed on the device, you’ll never have to worry about missing the latest software updates.
Smart tipping
Each customer is automatically prompted to tip by dollar amount or percentage using the touchscreen at checkout.
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Alternatives
Square Point of Sale
Paymo
PayPal
lexoffice
Reviews
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- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
We have increased our customer satisfaction greatly, and easu/
Reviewed on 24/07/2018
customer frequency has increased greatly. Quarterly customers become monthly, and monthly...
customer frequency has increased greatly. Quarterly customers become monthly, and monthly customers become weekly. It adds up quickly. Customers enjoy the rewards programs, because it requires no membership card, and it is easy to redeem rewards.
Pros
Ease of use. My staff required nearly zero training on this product, and the down time for the hardware is less than 1% of our operational time.
Cons
It is a little pricey. That is why I rated it 4 stars for value at cost. But, it is very worth the expense. The question about how often do we use the software does not allow for our actual frequency of use which is closer to "every 5 minutes" than Daily, which was the most frequent response allowed.
- Industry: Translation & Localisation
- Company size: Self Employed
- Used Weekly for 2+ years
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- Value for Money
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- Likelihood to recommend 7.0 /10
Good system for writing invoices and basic income/expense tracking
Reviewed on 4/07/2019
As stated above, overall I'm happy with Debitoor - what it actually does it does fairly well. But I...
As stated above, overall I'm happy with Debitoor - what it actually does it does fairly well. But I don't like the fact that they try to advertise themselves as this all-in-one invoicing and accounting solution when the feature set is still very limited. For example, you can't even create or upload your own invoice templates (something many similar services allow) - you have to set up your invoice template using Debitoor's limited options.
Pros
I like the fact that it's easy to create invoices and you can track whether the recipient has received them. You can also link your bank accounts and categorize and track income and expenses (i.e. whether an invoice has been paid, etc.)
For these purposes, Debitoor works really well.
Cons
Despite Debitoor's claims, I wouldn't use the system for preparing and filing taxes or working with a tax advisor unless your underlying situation is very simple. As soon as things get even slightly more complex, you find that Debitoor simply doesn't support a number of different scenarios. My tax advisor has also said that the reports/export files that they receive are more or less unusable and do not conform to standard German accounting practice.
- Industry: Design
- Company size: Self Employed
- Used Daily for 1-5 months
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- Likelihood to recommend 0.0 /10
Do not buy if you’re in Australia
Reviewed on 12/12/2023
Do not get this if you’re in Australia. Buy square instead. I purchased 5.5 weeks before my market...
Do not get this if you’re in Australia. Buy square instead. I purchased 5.5 weeks before my market event for Christmas, where I had purchased a lot of stock to sell. The device came quickly, I’ll give them that. I set it up, loaded all my products on the back end and did the verification process. The reader sat there for the rest of the time until two days before my event, I turned it on just to make sure it was working. Everything seemed fine but something in the app said I needed to verify myself, which I had already done (sent my drivers license etc), so I did it again and it said it should only take a few hours to verify, which was fine because I still had two days until the event. The day before it was still not verified but in the app it tells you that it’s connected and working, so I assumed it would be ok after going through the verification process twice already! There’s also no number to call, so you don’t have a lot of options or support on a weekend. I got to the event and the reader declined ALL payments because of a security issue. I lost thousands of dollars in sales because nobody caries cash anymore. I sent a support ticket with all of this info and I get a response THREE days later saying that my account is now verified and I can start taking transactions. Bit late and I can’t get rid of this Christmas stock now until Christmas 2024. 6 months of planning down the drain because I decided to give SumUp a go, when I should have just gone with Square.
Pros
It’s relatively low cost upfront and cheaper transaction fees but I never got to use it!
Cons
Customer service is non existent. You have to verify yourself multiple times and then it’s likely it won’t accept payments on the day you need it most
Alternatives Considered
Square Point of SaleReasons for Switching to SumUp
Outlay cost was less and transaction fees lower, but I should have gone with square. It’s more reliable- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
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- Likelihood to recommend 9.0 /10
Daily user
Reviewed on 28/04/2023
Pros
Easy, reports are available, filters are useful
Cons
connection sometimes is not so good, but mostly no problem
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SumUp, the best to sell and make money.
Reviewed on 9/02/2020
My experience was in the ads I saw on TV, and I decided to find out more, it was in 2018 that I saw...
My experience was in the ads I saw on TV, and I decided to find out more, it was in 2018 that I saw that interest rates are low, starting with the excellent service for sale and after sales, delivery to my residence was fast, without any problem, and I have been using the device for 2 years and sales have grown since then, very good, well worth it.
Pros
I liked the software because you can earn good money on it by selling, usually people arrive at the store and have no money but she knows that there she accepts card machines the customer can buy, fast, practical and safe.
Cons
I never had any problem with SumUp, excellent service.
SumUp FAQs
Below are some frequently asked questions for SumUp.Q. What type of pricing plans does SumUp offer?
SumUp offers the following pricing plans:
- Starting from: US$99.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
2.6% + 10¢ per transaction + $69 for the SumUp EMV Reader
Q. Who are the typical users of SumUp?
SumUp has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does SumUp support?
SumUp supports the following languages:
English, Spanish
Q. Does SumUp support mobile devices?
SumUp supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SumUp integrate with?
We do not have any information about what integrations SumUp has
Q. What level of support does SumUp offer?
SumUp offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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