---
description: Learn how Routeware can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Routeware Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Waste Management Software](/directory/1321/waste-management/software) > [Routeware](/software/2058573/routeware)

# Routeware

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> Routeware is a cloud-based fleet operation solution that helps fleet operators improve their productivity. It offers features such as fleet automation, route optimization, billing, citizen engagement, payment, and much more.
> 
> Verdict: Rated **4.5/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Routeware

\- Increased service quality, higher customer satisfaction and lower call and complaint volumes; 
- Streamlined billing processes and reduced revenue leakage;
- Optimized routes, improved driver satisfaction, and positive impacts on driver safety and workforce retention; 
- Greater transparency and visibility into daily operations, leading to opportunities for operational improvements; 
- Competitive pricing and business growth enabled by safer, more efficient and more reliable practices; and
- Best-in-class, environmentally responsible operations that positively impact sustainability and compliance efforts to support the well-being of our communities.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Routeware
- **Location**: Austin, US
- **Founded**: 1999

## Commercial Context

- **Pricing Details**: Per vehicle. Does not include set-up fees.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, Spanish, Traditional Chinese, Vietnamese
- **Available Countries**: Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Workflow
- Audit Trail
- Automated Scheduling
- Billing & Invoicing
- Compliance Management
- Container Management
- Contract/License Management
- Cost Tracking
- Customer Database
- Customisable Reports
- Data Import/Export
- Delivery Tracking
- Dispatch Management
- Document Management

## Integrations (4 total)

- ArcGIS
- Geotab
- Samsara
- Worldpay for Business

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Waste Management Software](https://www.getapp.co.nz/directory/1321/waste-management/software)

## Related Categories

- [Waste Management Software](https://www.getapp.co.nz/directory/1321/waste-management/software)
- [Fleet Management Software](https://www.getapp.co.nz/directory/217/fleet-management/software)
- [Recycling Software](https://www.getapp.co.nz/directory/1319/recycling/software)
- [Route Planning Software](https://www.getapp.co.nz/directory/1363/route-planning/software)

## Alternatives

1. [Samsara](https://www.getapp.co.nz/software/116079/samsara-for-fleets-0-00-6-23) — 4.5/5 (944 reviews)
2. [Motive](https://www.getapp.co.nz/software/122103/keeptruckin) — 4.5/5 (1687 reviews)
3. [Motus](https://www.getapp.co.nz/software/2050984/motus) — 4.7/5 (472 reviews)
4. [One Step GPS](https://www.getapp.co.nz/software/2080550/one-step-gps) — 4.8/5 (261 reviews)
5. [CalAmp](https://www.getapp.co.nz/software/2062871/calamp) — 4.3/5 (77 reviews)

## Reviews

### "A must have for Solid Waste Service" — 5.0/5

> **Jeremy** | *4 November 2020* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: -Easy UI for the drivers to use
-Available customization for different billing software
-Excellent Support Service
-Amount of data collected is excellent
-Route optimization available through Easy Route
-Option to export Route Data to use in other applications
-Automatic Pictures when needed
> 
> **Cons**: -Out of the box Reports lacking for our needs (Custom reports can be made at extra cost)

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### "Routeware Partnership" — 5.0/5

> **TJ** | *23 November 2020* | Environmental Services | Recommendation rating: 10.0/10
> 
> **Pros**: The functionality and willingness for Routeware to integrate with other products even if they are a competitor.  Also, the open mindedness from Routeware team to help identify improvements and development projects with their team and our team
> 
> **Cons**: Sometimes there can be a lag on responses, but this has gotten much better over the last 6 months
> 
> Routeware has been a great vendor, we look at them as a partnership of technology for our company.  They are willing to listen to our problems and work side by side with our team to develop a feasible solution.  We have been very successful working with the Routeware team to destining custom solutions for our needs.  We find that once all in a room/conference call we have very similar and achievable goals.

-----

### "Mediocre Product Wasted Time" — 3.0/5

> **Zach** | *19 February 2025* | Construction | Recommendation rating: 0.0/10
> 
> **Pros**: The look and feel of the software has great potential.
> 
> **Cons**: Constant dispatch Map issues.  Lags alot and creates wasted efficiencies.  They are constantly updating software without using a sandbox causing breakdowns in the system that they dont rectify until there customers bring it up and then that isnt resolved in timely fashion
> 
> I do not recommend this software.  You will spend alot of time auditing your billing was done correct so that you dont lose revenue and alot of time waiting for dispatch screens to load

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### "My Routeware Experience" — 5.0/5

> **Verified Reviewer** | *4 November 2020* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: It is very easy to use.  The software provides many key features in managing  your daily operation very effectively.  It's very efficient and cost effective as well.
> 
> **Cons**: We have run into some data issues of reading RFID tags and/or connection issues of sending or capturing data to and from the equipment in the field.  However, these are minor issues which were resolved immediately.  Other than that, everything else works fine.
> 
> Our experience with Routeware over the recent years has been phenomenal.  Everyone from the top down has always been up front about their product and have stood behind it.  They have an excellent team.  Their support group have been a pleasure to work with and have always responded to our needs immediately and efficiently.  We're proud and grateful that they've provided my department with great equipment to help with our daily operation and continue to provide essential service to our community.

-----

### "Incorporating Technology" — 5.0/5

> **Abel** | *23 November 2020* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: Integrates with our current back end system. Data transfers between both Routeware and our back end system, including date/time stamps of when stops get picked up, geocodes of there the driver is when they complete or "block" the stop, weights of every container transfer in real time from Routeware to our back end system and in the correct spot in our back end system. Pictures drivers take attach themselves to the correct stop and show up in our back end system. They also have an RFID option, which we are testing now, which also integrates with our scales, so we will be getting verification that the correct container was picked up and a weight all at the same time. Not only that, but Routeware has made it so when the tag is read, it selects the stop on the drivers tablet, even if it's not being done in the correct order, eliminating a part of the driver interacting with the tablet.
> 
> **Cons**: Support team is good when you call them, but when you're told you need to get a piece of hardware that didn't come with the initial equipment purchase in order to troubleshoot something, then that can be a little disheartening.

Pricewise, it's a bit on the expensive side and those with only a handful of trucks in their operation should steer away and stick with paper route sheets until you've got at least a 12-15 trucks in your fleet.
> 
> Overall, the experiences I've had with the Routeware team have been great. Flexible in meeting our business needs and you definitely feel heard when and if there are any issues.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2058573/routeware)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/government-social-services-software/a/routeware/> |
| en-AE | <https://www.getapp.ae/software/2058573/routeware> |
| en-AU | <https://www.getapp.com.au/software/2058573/routeware> |
| en-CA | <https://www.getapp.ca/software/2058573/routeware> |
| en-GB | <https://www.getapp.co.uk/software/2058573/routeware> |
| en-IE | <https://www.getapp.ie/software/2058573/routeware> |
| en-NZ | <https://www.getapp.co.nz/software/2058573/routeware> |
| en-SG | <https://www.getapp.sg/software/2058573/routeware> |
| en-ZA | <https://www.getapp.za.com/software/2058573/routeware> |

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